TECHtionary Tops Three Thousand Tutorials

November 23, 2007

TECHtionary Tops Three Thousand Tutorials

BOULDER – November 24 – TECHtionary the leading knowledge, education and training on technology, today announced that it has topped 3,000 animated tutorials. With more than 3,000 online free animated tutorials available to help global providers educate themselves and their customers, TECHtionary.com provides custom media tools for onsite, online, podcast, blogs, webseminar and iPod/iPhone formats for sales, technical, support and customer education.

Tom Cross, CEO TECHtionary.com added, “We have the only channel partner tools proven to improve revenues and reduce the sales cycle. Our courses include the only comprehensive Communications Studies Program courses available and include: Communications Technology Manager, Wireless Technology Manager, VoIP-SIP Business Executive – Channel Partner Training, SIP Essentials for Enterprise Managers, Advanced Data Networking and SIP-OCS-Microsoft Office Communications Server and others. In addition, TECHtionary.com also provides White Papers, award-winning Customer Case Studies, user and administrative animated documentation and training tutorials, marcom brochures, Public Relations, sales/channel consulting.

As one IT Master Channel partner said, “TECHtionary Phoneset animations provide a “pictionary” approach to many common support questions for customers who speak any language. This reduces the number and length of calls saving us thousands and gives us the ability to scale our business cost-effectively while maintaining even increasing customer satisfaction. In addition, as a Master Channel Partner, TECHtionary User guide and installation animations provide the means to train agents and customers alike rapidly and easily that has been proven to reduce the delay in decision-making on the part of the customer, thereby accelerating our revenues.”

Here are just some of the new tutorials recently added to TECHtionary.com

- VoIP - Video Call Center

- Video Call Center

- SIP - Open Standards

- TFTP-Trivial File Transfer Protocol

- EF-Express Forwarding - 1

- AF-Assured Forwarding

- Drop Precedence - Routing

- Default Precedence - Routing

- HSP-High Speed Data Precedence - Routing

- BFIFO-Byte-First-In First-Out

- PFIFO-Packet-First-In First-Out

- SDP-Session Description Protocol

- SIP - Forking-Parallel - Sequential

- SIP - Recursion on 3xx Responses – Loose Router/Routing

- SIP - Loose Router/Routing

- SIP - Recursion on 3xx Responses – Loose Router/Routing

- SIP - Message Proxying Without Record Routing

- SIP - Authentication

- SIP - Forking-Sequential

- Bandwidth Basics

- Heap Buffer Overrun

- Secure RTP/RTCP

- MKI-Master Key - SRTP

- Authentication Tag - SRTP

- OFDMA - Multiple Access";

- Session Description Protocol Security Descriptions (SDES)

- 4G

- LTE-Long Term Evolution

- ASN.1 - Abstract Syntax Notation

- TPKT - Transport Protocol Data Unit Packet

- TSAP - Transport Service Access Point

- PER - Packed Encoding Rules

- Encryption - VoIP

- SIP - OSI Model

- SIP - DNS

- SIP - PSTN gateway

- SIP - CPL-Call Processing Language

- CPL-Call Processing Language

- SIP - q-value

- q-value - SIP

- AOR-Address Of Record

- SIP - AOR-Address Of Record

- Location Server - SIP

- SIP - INVITE Methods

- PSTN - SIP gateway

- SIP-T-SIP for Telephones

- VoIP - Bandwidth Planning

- SIP - Bandwidth Planning

- Bandwidth Planning - VoIP/SIP

- Authentication - SIP

- URI-Uniform Resource Indicator - SIP

- Busy Call - SIP

- Call Forwarding - SIP

- MTLS-Mutual Transport Layer Security

- Flat Database

- SQL Database

- In/outbound Calls from Internal/Internet

- PSTN In/outbound Calls

- Call Diverting

- Subscriber Access OCS

- Play Voice Messages

- Voice Mail Processes

- Missed Calls

- Call Forwarding Missed Calls

- OCS Front End Servers

- Front End Servers - OCS

- SNAT - Source NAT

- DNAT - Destination NAT

- NAT-Source/Destination NA

- Load Balancing - OCS

- OCS - Load Balancing

- VIP - Virtual IP

- OCS - VIP-Virtual IP

- Active Directory

- OCS - Architecture

- OCS-Office Communications Server

- OCS - SIP

- SIP - OCS

- UC - Unified Communications

- OCS - UC-Unified Communications

- PBX - OCS

- Call OCS

- Outbound Call OCS

- Call Hold - OCS

- OCS - Conferencing Server

- Conferencing Server - OCS

- Answer Call - OCS

- DND-Do Not Disturb - OCS

- Call Transfer - OCS

- 3-Way Conference - OCS

- OCS - Mediation Server

- Mediation Server - OCS

- GRUU-Globally Routable UA-user agent

- OCS - MTLS-Mutual Transport Layer Security

- OCS - PSTN

- MG - Media Gateway OCS

- PSTN - OCS

- MIME-Multipart Internet Mail Extension

- OCS - SQL Server

- OCS - IM-Instant Messaging

- Instant Messaging - OCS"

- ICE-Interactive Connectivity Establishment

- Parallel Forking - SIP

- Forking - SIP

- 300 Messages - SIP

- Loose Routing - SIP

- Loops Message - SIP

- Spirals - SIP

- Message Loops/Spirals - SIP

- Music OnHold - SIP

- Ringback - SIP

- Record Recording - SIP

- Redirect Signaling - SIP

About TECHtionary.com
TECHtionary.com produces dealer and customer training programs, online presentations including iPod, podcast and PC formats, sales brochures, virtual installation manuals and animated online presentations. The company has nearly 3,000 free online presentations on data communications, internet, wireless, VoIP-Voice over Internet Protocol, PBX Systems, SIP, Microsoft OCS-Office Communications Server, digital communications, video, VoIP, central office switching, protocols, telephony, telecommunications, networking, routing, IPTV, WiMax, power systems, broadband, WiFi-wireless fidelity and other related technologies available at http://www.techtionary.com

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