
Welcome to the last day of
my adventure at SES 2009. I'm fairly
exhausted, getting up at
This morning began with a
keynote by John
Gerzema, Chief Insights Officer, Young & Rubicam Group, and author of The Brand Bubble: The looming Crisis in
Brand Value and How to Avoid It.
Everyone who grabbed the bag of throwaways at registration also received
this book on Tuesday morning. I wasn't
lugging mine around all week, so I'll just have to deal without getting it
signed.
To download the
presentation, go to http://www.thebrandbubble.com/blog. It's actually very well put together and does
a good job of displaying all of his points.
The beginning of the keynote
really focused on driving the point home that we are in a recession. I could have done with out it. I read about it every day, I'm surrounded with it. In fact on the train
this morning I'm pretty sure that I noticed the front page of the New York
Times had a picture of the new Hoovervilles
(Tent Cities) popping up in California.
A lot of scary facts and graphs that all had downward trends, a video
sob story about a janitor who can't find any other employment, but used to be an executive at a
Fortune 500 company. Thanks, we all know
we could be on the street tomorrow.
There's no need to remind us.
The rest of his presentation
really focused on how the consumer is getting back to the basics and is looking
for brands that they can trust. By trust
he means that these brands are transparent, have integrity, offer savings, and
promote a long lasting product. Every
purchase is becoming an investment for the long term. Prove that you're their man... I mean brand.
With the consumer going back
to the basics, the brands need to follow suit. Every recession ends, and a
great brand will come out of it greatly improved. Don't just search engine optimize. Brand
optimize as well. Align your brand and
business strategy. Provide value and
values.
Oh and by the way, according
to John's research, Coupon use is up 300%.
You may want to start working them into your marketing call to actions.

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