Compare ShoreTel vs Cisco Part Two - System Administration Portal

All telephone systems have to deal with the same key architectural  issues regardless of who manufactured the equipment.   All phone systems have to provide for the definition of a system “dial plan”; trunk groups, call flow options, phone devices, gateways and user profiles.   The dial plan, for example,  not only has to identify the patterns used to route callers between system extensions, but as is often the case in a VoIP deployment, between geographically distributed corporate locations or “sites”.
Read the entire article including a video on DrVoIP ShoreTel Blog
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This page contains a single entry by Peter Buswell published on May 21, 2012 3:10 PM.

Shoretel Deployment was the previous entry in this blog.

ShoretTel vs CISCO part 3 users and phones is the next entry in this blog.

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