#AWSConnect tag

Drill down on #AWSConnect search:

8 result(s) displayed for #AWSConnect (1 - 8 of 8):


What does an AWS Connect Call Center Cost?

Trying to understand AWS pricing is a challenge! Here we try to help you understand what you can expect to pay for this call center solution! Full Story

Posted on April 25, 2019 4:19 PM


Configure AWS Connect - Part 3 SMS options for after hours call handling!

Enalbe callers to invoke an SMS message to alert and on call team member that a caller needs help! Full Story

Posted on February 27, 2019 8:09 PM


Configure AWS Connect - Part 2 Queue Flow Options

Learn how to setup queue options in AWS Connect Full Story

Posted on February 27, 2019 8:03 PM


AWS Connect voice prompts with POLLY text to speech.

Use AWS Polly to increase deployment speeds and call center customer experience benefits! Full Story

Posted on February 6, 2019 1:49 PM


AWS Connect voice prompts with POLLY text to speech.

Use AWS Polly to increase deployment speeds and call center customer experience benefits! Full Story

Posted on February 6, 2019 1:49 PM


AWS Connect Call Center Integration tools!

No call center is an Island and AWS Connect is no different! To integrate with popular CRM solutions, or custom call routing options, you will need to make use of these AWS Services to complete your integration goals! Full Story

Posted on February 4, 2019 1:44 PM


Try Dextr a Custom Agent Dashboard for #AWSConnect

The basic AWS Connect Softphone or CCP is very minimal! You can customize and build your own dashboard, or make use of the Dextr.cloud portal to make use of ours! Full Story

Posted on January 28, 2019 2:09 PM


#AWSConnect Arrange a Call Back from Queue?

Arranging a call back from a customer service queue? This is an outline of how to construct this call flow in AWS! Full Story

Posted on January 28, 2019 2:03 PM

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