#AmazonConnect tag

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2 result(s) displayed for #AmazonConnect (1 - 2 of 2):


Basic Amazon Connect Call Center Planning Guide!

Learn the basic steps in planning our an Amazon Connect Call Center. This article covers the basics and links to many other articles to support the planning process. Full Story

Posted on June 28, 2019 5:56 PM


Amazon Connect wLEX Speech Recognition advanced Configuration

A look at more advanced configurations using LEX Speech recognition in your Amazon Call Center. We compare "intents" with "slots". Full Story

Posted on June 19, 2019 12:01 PM

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