Telecommunications tag

Drill down on Telecommunications search:

3 result(s) displayed for Telecommunications (1 - 3 of 3):

Call Center Software

We recently posted a blog on how smart phones could be used to bypass automated attendants and deep dial into a call center with a Smartphone visual menu. This blog received a lot of interest and the follow on questions clearly indicated a level of interest in just how technology impacts the traditional call center. Full Story

Posted on November 26, 2012 1:17 PM

Hosted VoIP Telephony

From sole traders to global enterprises, cloud-based services have had a big impact on business decisions. And any company thinking of installing a modern business communications Full Story

Posted on November 26, 2012 1:12 PM

3CX ShoreTel License Strategy

Microsoft, ShoreTel, Avaya and CISCO all seem to have software licensing based on the number of users. Some licensing strategies become more complex as features and services are added Full Story

Posted on November 26, 2012 1:06 PM

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