shoretel configuration tag

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ShoreTel ECC Abandoned Call - Call Back and Dial List applications!

Shoretel ShoreTel Enterprise Contact Center has several features that are often confused: Abandoned Call, Call Back and Dial Lists. Thought the features are somewhat similar, they work in different applications and not all for these features are available in the... Full Story

Posted on May 15, 2009 6:19 PM

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