We have been actively working with VoIP since 1999! Since 2001 we have installed well over 10,000 ShoreTel desktops and one characteristic of these VoIP environments has surfaced into high relief on the radar screen here in technical support: A
VoIP solution is only as good as the computer Network it runs on! Network Monitoring - a Necessary Evil? When someone mentions network monitoring, most network administrators immediately start thinking: overpriced, large server requirements, difficult to install, time-consuming to configure.
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