Call Center CRM News Blog TMC

Another Comcast Moment

August 15, 2005

A reader found a blog of mine from several months ago, recounting a few of my "Comcast moments." If you're a regular reader, you'll know that I keep it no secret that from my perspective as a customer, I think Comcast has the worst customer service of any company I've ever had the displeasure to deal with.

After I finished reading the poster's comments, I looked into Outlook and discovered an e-mail from Comcast, notifying me that my monthly bill was available for viewing. I've been waiting for it, so I clicked the link to log-in and "auto pay."

The message I got? "Sorry, that system is unavailable at this time."

If I didn't know that Comcast existed, I'd have to believe it was a farcical invention from an Oscar Wilde play.

TES




Related Tags: ,

Listed below are links to sites that reference Another Comcast Moment:

Trackback Pings

TrackBack URL for Another Comcast Moment:
http://blog.tmcnet.com/mt3/t.fcgi/12484

Comments to Another Comcast Moment


(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)