Green Blog
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10 Reasons why CurrentC Will Lose the Mobile Payment War

By now, most of us have heard that retailers such as CVS allowed NFC-based payments for a few days via Apple Pay...

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Why E-Mail Sucks and How to Make it Smarter

Many of us live in email. I get hundreds per day and I need almost every message. I am also a source...

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The Contact Center's Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service

I was recently asked to talk to some of our many contact center customers about the new contact center trends.  It...

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The New Facet of Customer Experience Management - Field Service 2.0

By: Rhodo Odysseos, Product/Solution Marketing, Alcatel-Lucent, and Jess Verbruggen, Motive Integrated Marketing Assistant, Alcatel-Lucent

Traditionally, communications service providers (CSPs) have treated the field service aspect of their organization as a cost center. Field technicians engaged in maintenance activities were simply a part of the cost of doing business.  More recently, the communications industry in general and the field service arena in particular, has been disrupted by immense changes in the customer profile, service expectations, and behaviors.

Field service is often the only face of the company that a customer will ever see, so it’s not a surprise that CSPs are striving to make a positive impact on customers in this realm. Achieving full potential in field service saves CSPs a lot of time and money. Productivity and efficiency reviews targeted at field service operations, done correctly, can reinforce other areas of the business by increasing customer satisfaction and improving safety and quality. 

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Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Bahrain Pushes for Green Investment

July 20, 2007

  The greening of technology and the move to sustainability is by no means limited to North America and Europe. In fact in a recent blog entry, Rich points out that The Viet Nam Cleaner Production Center and the Swiss government have signed a $5 million contract to establish the Green Credit Trust Fund in Viet Nam. According the announcement:   Switzerland will sponsor the program’s initial development. The fund will be used to grant low interest loans for companies looking to buy modern, environmentally friendly technologies to up production.   Well, add Bahrain to the list of nations making the transition to green.   According to Jean Paul Carteron, chairman and founder of Crans Montana Forum, Bahrain has the financial wherewithal and the political will to become a leading green location by preserving environment and setting a new trend for a sustainable economic and financial developments.   Said Carteron:   “Clean technology is major concern in the world and the strategists view economic development in the perspective of profitable clean environment.”  

The World's Top Sustainable Stocks

July 20, 2007

SustainableBusiness.com announced its 2007 Sustainable Business 20 (SB20) List, which comprises the World’s Top Sustainable Stocks in their view.   According to the SustainableBuisiness.com Web site:   The SB20 list, in its sixth year, consists of 20 public companies that are having an important impact on creating an environmentally sustainable society.   Rona Fried, Ph.D., SustainableBusiness.com CEO and Editor of Progressive Investor, explained the reasoning for the list in a recent statement.   “Our goal is to create a list that showcases public companies that, over the past year, have made substantial progress in either greening their internal operations or growing a business based on an important green technology.”   The list of the SB20 is presented below, with companies appearing in Alphabetical order. It should be noted that this list is made up of a broad international group of companies, which is illustrative of the fact that green innovation is a truly global phenomenon.   On another note, Google was given an honorable mention, so one might consider them the 21st such company on the SustainableBusiness.com list.   Company Ticker Country Best Water Technology Vienna: BWT.VI Austria Canon NYSE: CAJ Japan Comverge Nasdaq: COMV USA Chipotle Mexican Grill NYSE: CMG USA First Solar Nasdaq: FSLR USA Fuel Tech Nasdaq: FTEK USA Green Mountain Coffee Roasters Nasdaq: GMCR USA Groupe Danone DANO.PA Netherlands Herman Miller Nasdaq: MLHR USA Interface Nasdaq: IFSIA USA Land Securities London: Land.L Britain NIKE, Inc. NYSE: NKE USA Novozymes Copenhagen: NZYM.CO Denmark Ormat Technologies NYSE: ORA USA Precious Woods Geneva: SWX: PRWN Switzerland Renewable Energy Corp. (REC) Oslo: REC.OL Norway Royal Philips Electronics NV NYSE: PHG Netherlands Schmack Biogas AG Germany: SB1B.DE Germany Vestas Copenhagen: VWS.CO Denmark Whole Foods Market Nasdaq: WFMI USA

Electronics Recycling Day at Fresno Fairgrounds July 28

July 19, 2007

Before you toss that old cell phone, television, stereo equipment or computer in the trash, stop, wait and think a minute.

Can it be recycled?

You bet it can. Maybe not the whole thing … but at least parts of it … all you have to do is get it to the right location. Items such as computers, stereos, TVs, mobile phones and home appliances can very often be refurbished and reused (for example, many consumers throw away fully functional computers, mobile phones and other electronics during upgrades). Perhaps more importantly, their parts can be recycled and made into new electronics components or other consumer products.



Vietnam Green Fund

July 19, 2007

Buy The Best or Greenest?

July 18, 2007

CommuniClique Giving Away Saturn Hybrid, Launches ‘Go Green’ Campaign

July 16, 2007

CommuniClique, a provider of on-demand collaboration services using VoIP and other communication tools, realizes that for every person who telecommutes to work each day, there is one less car burning fossil fuel on the highway. Similarly, this environmentally conscious company realizes if you increase the number of hybrids on the road, air pollution can be reduced even further.

As such, CommuniClique is giving away a Hybrid Saturn Aura-Green in late September to its 3,000th customer. The company is doing this in the hopes that it can influence its customers “to make more environmentally friendly decisions when it comes to business applications.”

CommuniClique’s IP-based conferencing solutions enable the “virtual office,” where managers and executives can collaborate in real time, no matter where they are located. The service lets users communicate via secure, Web-based VoIP on a “pay-as-you-go” basis.



IBM and APC Go Green

July 15, 2007

Dennis Leary on Carbon Footprint

July 14, 2007

Green Menu

July 12, 2007

Yahoo Green Center

July 12, 2007

I was perusing the Yahoo! Green Center and for the life of me I cannot understand why Honda and Toyota consistently beat American car companies when it comes to styling, innovation and now being green. The top four cars in terms of greenness are as follows:   Car Greenness (100 is best) 2007 Honda Civic Hybrid 86 2007 Toyota Prius 86 2007 Honda Civic GX NGV 85 2007 Toyota Camry Hybrid 79   I just get the feeling the American car companies are just too macho to be the greenest. Well at least Ford has a great green hybrid SUV… The 2008 Escape at 34 MPG.
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