Recently in Recycling Category

Jeff Wiener's excellent The TelecomBlog.com contains a prescient entry discussing and a pic showing old Nortel phones going into an Avaya box. Prescient in that Avaya is awaiting word from the Canadian government whether it can complete its $915 million purchase of Nortel's enterprise division.

Jeff, who writes TMC's The Canadan Angle blog explains that Avaya gives his firm Digitcom, which is based in Toronto, Ontario "some amazing credits for the old Nortel hardware. We pack it up, call Fedex, and say good-bye to our old faithful friend who finds its way to an e-waste processing plant."

Avaya, and other manufacturers, should get ready to expect to receive more Nortel e-waste now that once-vaunted communications equipment maker is being dismembered at the same time more firms are switching to VoIP, softphones, hosted platforms, and smartphones. 

While Avaya will if it is successful continue to support the Nortel lines, and the sets that are out there are for the most part rugged and well made the writing is on the wall for them. 

After all, what is a better time and reason than now to buy or get the budget approval to switch to that new IP phone that you've always wanted? While the economy is still slack, the prices are reasonable, and the sellers are hungry?

The interesting question from an environmental perspective is how much new junk will be produced per employee with these new technologies compared with the old ones. Smartphones are becoming de facto disposable fashion items. The sophisticated headsets you need with softphones last 2 maybe 3 years in unforgiving mobile or contact center environments. In contrast an AT&T/Lucent/Avaya or Nortel set can last 10 to 20 years. 

Perhaps here's the challenge for Avaya: how about coming up with an "e-set" of reused, reusable, low-impact/low-toxic materials, perhaps partner with a headset maker to devise likewise, and make the money off software hosting and upgrades i.e. "appliance-as-a-service"?  And while it is at it come up with the same kinds of guts for smartphones and in doing so lob one at Ericsson, Nokia, RIM et al? 

IOW keep the box, keep the headset, and change the programming. The combination of low prices and e-friendliness would make it worth while in more ways than one to trade in, and recycle a Nortel or another phone system.

Kudos to companies such as Grandstream, MegaPath, and Netsuite for offering and to Rich Tehrani in his blog for raising and promoting what will turn out to be a much more effective 'cash for clunkers' campaign: turning in old legacy PSTN/TDM equipment and obsolete premises-based solutions for IP and where appropriate hosted tools and recycling them to avoid e-waste. 

The cash for clunkers in the comm industry will arguably be more effective in that this one doesn't involve governments, subsidies, and kowtowing to special interests. The Sierra Club has criticized what had started out to be a well-intentioned program into 'support for gas guzzlers'. Money allocated for this program has arguably come at the expense of more efficient mass transit. While there has been stimulus money to build new systems, agencies are being starved to buy vehicles and operating funds to provide services. 

In contrast going to software-based IP and hosted means less goods that have to be manufactured from raw resources that must be extracted and processed, and lowered transportation costs and the consequent environmental consequences at all stages. Smaller computing footprints means less space to heat and cool and land wasted.

NetSuite cites a recent impact study by Greenspace that demonstrated that the average NetSuite customer reduces its electricity bill by $10,000 per year after switching from an on premise system. In aggregate, the NetSuite platform saved NetSuite customers more than $61 million in energy bills in 2008, eliminating the output of nearly 423,000 metric tons of carbon dioxide.

Rich in his blog has announced there is an official cash for phone system clunkers web page which will have links to important references such as ITEXPO West (Sept.1-3 in Los Angeles) "which is the global gathering place for all things IP communications"  and "is the equivalent of an automotive supermarket (yes, communications in this case) where you can meet with all the vendors who save you money by replacing your old equipment. In many cases they can replace the "clunker" with something which is hosted meaning zero CAPEX costs.

Rich mentioned Grandstream's Cash for PSTN clunker program that they implemented with MegaPath. MegaPath is running a promo in which they will offer a $250 dollar credit for VARS or End users who purchase Grandstream's PBX. 

Hosted and IP solutions also make telework more feasible both functionally and costwise, which means fewer air-killing/land-eating/energy-draining commute trips. Fewer and shorter trips results in a longer vehicle lifespan and less need for vehicles. Isn't that assurredly a better way than the current automotive program to reduce environmental damage from cars, trucks, and vans?

Rich pointed out another key benefit from this program: increased ability to save money on conference calls with this new technology. That means you do not have to make as many business trips, thereby avoiding car, plane, bus, and train emissions, and cutting down on the demand for greenspace destroying and must-be-maintained infrastructure that also results in more air, land, and water waste.

"In the auto industry you get a "cash for clunkers" offer once in a lifetime," says Rich. "In the telecom space we do it every day."

See you at ITEXPO West!

You would never hear a car maker say 'drive less' or a cookware firm recommend eating raw food to save the planet. Nor would one expect a printer manufacturer suggest that its customers print less or don't buy their goods if they don't need to.

Yet that is what Lexmark, in a remarkable display of corporate responsibility has done in via research and advice, reported on TMCnet.

Among its suggestions are:

* Use two-sided printing to save paper

* Use software like the Lexmark Toolbar to print only the Web pages you need

* Share printers in the home or office through wireless networking technology

* Look for the longest available printer warranty to extend its life cycle

* Improve printer efficiency by switching the device off after use

* Print in draft mode to reduce the amount of ink used

* Use Lexmark high-yield cartridges for a higher yield of ink or toner, resulting in fewer cartridges to manufacture and recycle

* Recycle your printed pages and use paper with recycled content

I do have one complaint with Lexmark and that is over its inkjet cartridges. I own an X2650 multifunction printer--a low-cost unit that is adequate for my needs--but the cartridges can't be commercially refilled such as by Island Inket franchisees and others, and refillable alternatives are next to impossible to find.

Yes, Lexmark does have a free cartridge recycling service and one can get replacements with this at a lower price, but that doesn't help me and other users who are running out of ink, can't wait for the lousy mail service, and who want to lower our TCO.  The last time my ink ran out I had to go to the local WalMart ASAP (where I had bought the printer) and pay full price.

Now I'm using an alternative strategy: sharing my wife's HP OfficeJet J6480, which is a more complex machine for what I need to do but which does have refillable cartridges.

That leads to another and serious issue: home inkjet printers have become so cheap that it is often less expensive to replace them--thereby creating more toxic e-waste--than in buying new cartridges.

Come on, Lexmark, you're almost there. Let your customers re-use rather than recycle the cartridges. 

 

Cellphone recycling is beginning to take off and that's great news for the environment and ultimately for all of us.

The latest such move is Recycle My Cell, a new Web-based nationwide initiative launched by Canada's wireless industry that lets users find out where and how to properly dispose of their cell phones and other wireless devices - regardless of carrier, brand, or condition. 

The free program in the country that brought us the BlackBerry incorporates numerous existing cell phone recycling initiatives is being organized by the Canadian Wireless Telecommunications Association (CWTA) in conjunction with cell phone service providers, handset manufacturers, and recycling companies.

Recycle My Cell can be adopted by provinces and municipalities as part of their initiatives to manage e-waste. Nova Scotia, on Canada's east coast, is the first province to have done so.

Canadian retailers are already on board with cellphone recycling. BestBuy in Canada, through a partnership with Greentec, allows consumers to recycle their unwanted wireless devices, along with MP3 players, batteries, ink cartridges, and CDs by visiting a Best Buy store and dropping their items into their recycling stations. Best Buy doesn't accept computers (desktop and laptops), TVs, DVD players, and speakers.

The CWTA, the province of Nova Scotia, and retailers like Best Buy deserve praise for their actions to curb harmful e-waste through their recycling programs. Yet shouldn't the wireless and other electronic equipment manufacturers do their share to address this issue at the source by:

--Using less harmful substances 

--Making products repairable and easily remodeled i.e. taking a page from the automotive industry and change the casings to reflect fashion shifts rather than the guts

The wireless carriers, telcos, and ISPs are in a position to insist on such standards. Make these goods right or we won't buy, sell, or support them.  With the economic downturn manufacturers will have little choice but to go along. 

The hard truth is that bandwidth and services i.e. 3G, 4G, data, video, IP over wireless, and web services like mobile CRM matter more to consumers than the boxes they are carried on. 

The same goes for computers. As Microsoft demonstrated over 20 years ago by 'becoming the dog' in its relationship with IBM, it's not about the hardware, it's about the software and what it can do that matters. And with more software going on the web i.e. hosted/SaaS rather than in boxes, the less often nasty stuff there needs to be in those compartments, which means ultimately less e-waste and pollution.

 

 

SoundBite Communications has a 'greensmart' solution that saves trees, which convert CO2 to oxygen among other life-providing benefits, which is reminding consumers or businesses of coupons or other rewards they are entitled to by receiving the coupon or reminder through e-mail, text messages or an automated phone call. 

By simply showing the text message, the reward could be activated at their next purchase. If someone doesn't want the promotional offer, they simply delete it. It doesn't get any easier than that, and all while reducing the consumption of paper.

Those savings are significant. According to SoundBite's PR, one tree can make almost 17 reams of paper, with a significant portion of it ending up as direct mail or bills. The billing industry discovered that by switching to online billing, a household can save 6.6. pounds of paper a year. If 20 percent of households switched to electronic bills and payments, almost 2 million trees would be saved each year, along with a reduction of over 100 million pounds of paper. 

Domestically in 2006 alone, direct mail volume grew by 1.4 billion pieces, to a total of more than 213 billion pieces of direct mail a year (USPS 2006 Annual Report). With one tree creating 8,333 sheets of paper, converting direct mail coupons to mobile coupons can save thousands of trees. 

The green benefits do not stop there. Avoiding printing unwanted coupons saves the emissions and other environmental losses incurred by making, printing, transporting, and delivering (and returning/disposing/recycling) these ducats.

The smartest computing solution environment-wise for organizations is to go dumb, as in dumb terminals.  

Richard 'Zippy' Grigonis, executive editor, Internet Telephony reports that network computing either with purpose-built thin-client systems or even 'lobotomized' PCs connected to a network server use less power than 'intelligent' PCs. 

Let's look at the numbers. Assuming flat panel LCD monitors (FPMs) at each workstation, and 300 watts (W) for a router, hubs, and firewall appliances for all scenarios: 

'Smart System' --120W for typical PC  

'Dumb' Systems: --100W for dumb PC 

Or --43.5W (40W alone for the FPMs) for fanless thin-client dumb terminals 

Plus 1000 W for fat server, off two load-sharing power supplies, to support dumb PCs and terminals 

Based on this it only takes 9 to 10 dumb units: thin-clients or dumb PCs connected to a fat server to equal the power consumption of 11 smart PCs. Beyond that you are 'green computing'. 

There are also other advantages of going dumb. These are lower IT support costs and improved security because employees cannot knowingly or unknowingly load sniffer software or 'bot' the system or download and walk off with data. Theft risk is less because who wants a computer that is 'stupid'? 

There are thin-client computers such as by , but by no means exclusive to Devon IT, Netvoyager, and Sun:  

http://www.devonit.com/thin_client_computing/thin_clients_101.php 
http://www.netvoyager.co.uk/ 
http://www.sun.com/sunray/sunray2/ 
 

Dumb computing is also for telecommuting workers, especially home agents. It lessens the cost, complex, and security issues with supporting them. There are now commercial thin client boxes like the eeePC by Asus that needs only an Ethernet connection 

http://eeepc.asus.com/global/product.htm 

What your ROI is for switching from smart to dumb will depend on total costs, installation or equipment rebuild, and energy, IT savings, and monetized security benefits. There is not only direct energy savings from the hardware but also from reduced cooling demand: PCs produce heat, and it is ventilation and cooling rather than heating that draws the most power. 

The 'green' benefits are fewer greenhouse gas emissions and/or other environmental consequences such as e.g. land for hydro dams and generating stations, and for unsightly transmission and distribution equipment. 

The actual environmental savings will depend on where your energy supplier gets their electricity. Solar and wind are the cleanest followed by hydro, biofuels, and natural gas, though hydro has its environmental consequences i.e. destruction of open, oxygen-generating space for reservoirs. 

Oil-fired generators, especially those that get their supplies from tar sands whose production process is an ecological nightmare, and coal, especially that extracted by blowing up mountaintops, are down the list. They are especially reliant on scrubbers to remove sulfur dioxide, but in doing so produce CO2. 

For the eco-conscious are companies that sell green power to businesses and consumers. One example is Bullfrog Power. http://www.bullfrogpower.com
 
Thin-client computing may also lead to less e-waste because the units are smaller, with less toxic substances used in their construction (see the past post on this topic) and may less last longer because their principal obsolescence-prone component is the software. 

That 'small-is-beautiful' approach may make smart PCs the equivalent of SUVs. And that, according to the New York Times makes the PC vendors worried; they, like the automakers, rely on the big profits from the hulking but inefficient models. 

http://www.nytimes.com/2008/07/21/technology/21pc.html?pagewanted=1&_r=1&ref=business 

Will big "smart" PCs join the SUVs and the other dinosaurs? --BBR

Today is garbage and recycling day in my neighborhood. As I sort out the plastics, paper, and metals from the blue bin under our kitchen sink I am reminded why producer/seller-pay e-waste recycling programs like that just announced by the Province of Ontario http://www.ene.gov.on.ca/en/news/2008/071001.php can and will work: by assigning costs to waste. 

My community charges for trash pickup. You have to buy garbage tickets. The way to minimize the number of tickets you need to purchase is by recycling. Which is why I had my head under the kitchen sink this morning.

E-waste is a lot nastier than what I was rummaging through (I won't get into the subject of my other trash, which includes the so-far literally insoluble problem of handling cat litter). The hardware that we rely on relies on metals and plastics that are extremely toxic, such as cadmium, lead, chromium, PVCs, and polybrominated biphenyls, when released into the environment i.e. don't drink, breathe, or eat something that has been exposed to this stuff. The Iowa Department of Natural Resources (hmm. does 'DNR' mean the environment? Never mind...) has a great set of pages on this topic http://www.iowadnr.gov/waste/recycling/ewaste.html

By assigning costs to disposing e-waste hopefully the manufacturers and resellers will be prompted further to find ways to 'green-gineer' their products to reduce the amount of this garbage that could well end up in our bodies (making these goods also spews out toxins). At the same time, by making these items more expensive the buyers i.e. you and I will think twice about throwing them out and instead repair or find new uses for them. 

I'd like to see some entrepreneur buy discarded PCs and CRTs, strip them out and turn them into dumb thin-client terminals and web appliances, to be sold at the fraction of the cost of computers. Just like the smart people who thought of recycling inkjet cartridges. 

Rebuilding these units locally/regionally also reduces the enormous amount of greenhouse gas and other emissions incurred in shipping new computers such as from Asia. The hulking diesel-burning container ships are a major pollution source in port cities like Seattle and Vancouver, BC as the prevailing winds spread and dump the gases and particulates on homes and businesses.

The market is there. Most corporate functions such as contact centers do not require their individual users to make sufficient amounts of computations to demand processing capabilities at their desktops. Many residents just use their computers to websurf and send e-mail and SMS. So why buy all this toxin-larded hardware that also consumes a lot of power, thereby releasing more pollutants, when it isn't needed for the tasks at hand?

Applying costs to waste, and rewards for efficiency is the best way to get all of us to go green.