Jim Machi : Industry Insight
Jim Machi

2018 (Likely Wrong) Predictions

Last year, I refrained from making any telecom predictions.   And no one complained.  And this year I was content to continue down...

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20 Years Later, Dialpad Disrupts Communications Again

History was made this week As Dialpad launched a free version of their UCaaS platform for up to five users. This amounts...

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MegaPath Leverages Years of Experience to Lead in SD-WAN

MegaPath is in a unique position in the SD-WAN space as they were on the leading edge of the MPLS curve...

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Value Added Services In IoT

A couple of months ago, I had the opportunity to speak at TechXLR8 Asia in Singapore.  It was a dynamic conference covering...

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TELoIP Brings SD-WAN to Companies of All Sizes

The market predictions for SD-WAN growth show a hockey-stick. What is most interesting about this growth is it’s literally across the spectrum...

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SD-WAN is Booming and Airespring is Providing its Customers Innovative Solutions

SD-WAN is eating the WAN, cloud and IP communications all at once. We’ve all seen the amazing projections of market growth but...

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TPx Communications Successfully adds SD-WAN to its Portfolio of Services

IP Communications is just one of the important areas where SD-WAN is making a big impact. One company, TPx Communications got its...

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Archives of all blog posts:
2018 (Likely Wrong) Predictions
Value Added Services In IoT
Call and Talk to Watson
Why Media Gateways Anymore?
The Importance of SS7 to SIP Interoperability
Network Slicing - An A La Carte Network Service in 5G?
Building Scalable Video Applications
Network Monitoring Provides More Than Just Lawful Intercept
SIP Trunking Options for Mixed Networks
Using Chat Programs for Payments
IoT and Real-Time Communications Convergence (Part 2)
How Will Artificial Intelligence Be Used In the Contact Center?
IoT and Real-Time Communications Convergence (Part 1)
MVNO's Need Their Own Infrastructure To Differentiate
Future of the Multifunction Peripherals (MFP)
WebRTC for Business People - Update
Unified Communications in the Cloud
What Should the Next Generation SBC Be Able to Handle?
Unified Communications Murkiness
SIP Trunks and Whaaaat???...Gateways...but not SBCs?
Fax Still Going Strong
What's Going On with WebRTC? - June 2017 Update
Do We Really Need 5G Right Now?
Is the Cisco VNI Right?
The Rise of AI in Communications
ITW - Will There Ever Be A Return To The Good Ol' Days?
Is It Over for SMS?
Can a Class 4 Softswitch run in the Cloud?
Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy
Is Cloud Infrastructure Swallowing Up NFV?
Cloud-Based Telecom Infrastructure Evolves
The New Guard in Telecom: Amazon and Facebook
What does having no PSTN lines really mean?
The Importance of Good Call Progress Analysis with Software Media Servers
Call Progress Analysis is Not the same as a Robo-Call
What's Going on at MWC 2017
How Service Providers Can Avoid Becoming A Bit-Pipe
What to Expect at MWC 2017
OTT and the Enterprise and the Impact on Service Providers
OTT and the Enterprise and the Impact on Service Providers
Benefits of a Hybrid SFU-MCU WebRTC Architecture
WebRTC SFU Architecture = Champion of Large Scale Video Conferences
WebRTC MCU Architecture - All For One And One For All
IoT + Real Time Communications = Internet of Real Time Communications
VoWiFi and Value-Added Services
Contact Centers - Where is it now, and what's next?
Airlines Fly Over Contact Center Expectations
Comparing Contact Center Channels
Scoring My 2016 Predictions
Ad Blockers vs Mobile Advertisers
Comparing Different Types of Mobile Ads
The Growth of Mobile Advertising
LTE And (Over) A 1000 Words
NFV Needs to Get Out of the Muck
LTE and Voice = VoLTE
Whatever Happened to Dialogic Boards?
SS7 Staying Power
LTE and Voice - Destined to be Together?
Coming of the Mobile Advertising Age
Value-Added Services in the VoLTE World - Enterprises
Value-Added Services in the VoLTE World - Leveraging the Device
Value-Added Services in the VoLTE World - RCS
Open Source Software and NFV
End of Messaging?
Robocalls Call for Service Provider Intervention
HD Voice Finally Comes of Age
NFV - A Big Step Forward In Service Agility
2016 State of WebRTC
What Your Life Might Look Like In An IoT World
M2M= Wingman to IoT and RTC
Relationship between IoT and RTC
Voice Revenue Decline - Scary or Under Control?
WebRTC and Cloud-based PBX - Can.do
Cisco VNI Repot on IoT / M2M connectivity
Most Forgotten App Development Best Practice
Cisco VNI Report on Mobile Video
ITW and the Importance of Services
The Growing Importance of VoWiFi Beyond VoLTE
The Growing Importance of VoWiFi
5G Market Status
LTE Market Status, the Tie-In to VoLTE, and the Importance of 3G Interoperability
Fax Is...
RCS Re-Invigoration Reality
Is the RCS Re-Invigoration just more HYPE???
RCS Reinvigoration???
Flexible Application Creation
The Road to NFV - Video Interoperability Demo
API - A Promise for Innovation
3 Use Cases for an Application Delivery Controller in RTC
What I'm Seeing at MWC 2016 Right Now
Next-Generation Services at WebRTC Japan
The Flexible App Strategy
What to expect at MWC 2016
The Case for a Real-Time Application Delivery Controller
NFV Enables Experimentation and Innovation for MVNO
Sucky IVR = Sucky Customer Experience. Use Visual IVR As A Solution
What should 5G be?
Key Advantages and Disadvantages of Open Source Software
Questions to ask in choosing the right VNF for your NFV Solution
2016 Predictions
Grading My 2015 Predictions
Where is Open Source Software Likely to be found in SPs?
What is MANO and why do you need it?
What Would an IoT Service Provider Even Do?
NFV Drivers and Inhibitors
Telecom Application Developer Summit and Innovation
Services and Applications are the Jewels of NFV
NFV Interview
Dialogic Worldwide Exec Summits Continue in Tokyo
OpenWorld and NFV
Location-Based Accuracy
IMS and VoIP Infrastructure Continue Growth
Diameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)
NFV Reality
NFV Vendor Challenges Part 2
NFV Vendor Challenges Part 1
The Importance of a Software Media Server/Media Resource Broker to Handle Diverse Multimedia Resource Requirements in a VoLTE Network
Exploring the Current Status of WebRTC
IPX Can Enable Revenue Innovation for Voice Wholesalers--Part II
IPX Can Enable Revenue Innovation for Voice Wholesalers--Part I
The Move to Software-based Telecom Infrastructure (NFV) is On
There is Considerable Intelligence in Signaling Messages
The Role of Media Servers in NG911 and e911
VoWiFi Will Play a Critical Role in Extending Voice Coverage
It's VoLTE Time
Video and Voice over LTE/ WiFi Requires a Media Server
The Importance of 3G Interworking with Diameter and RADIUS
Dialogic Worldwide Road trip and Why Software and NFV Aren't the Same Thing
ITW Leads the Way Helping Wholesalers Identify New Revenue Streams
Advancing Texting for the Contact Center
Texting and the Contact Center

Country Music and Wi-Fi Offload
IoT vs. M2M
The NFV End Game Part 2
The NFV End Game and Ushering in a New Wave of Players
SmartPhoneMan and His Interaction with Media Servers on St. Patrick's Day
Media Servers and St. Patrick's Day
Media Servers Will Play an Increasingly Important Role for Telco Apps
The MWC 2015 Reality
Why Carriers and WebRTC Don't Have to be the Same Magnet Polarization and Can be Partners Part II
Why Carriers and WebRTC Don't Have to be At the Same End of the Magnet Part 1
Moving Forward with NFV and OPNFV
What to expect at MWC 2015
Changing the SIM game
WebRTC and the Enterprise
What is 5G?
VoLTE Performance
WebRTC: The Transition From Hype to Reality - Part 2
WebRTC: The Transition From Hype to Reality - Part 1
The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage
2015 Predictions
Grading 2014 Predictions
SS7 Signaling Still Alive and Well
The era of the hardware-based media server is over -scaling software-based media servers
Recognizing the Similarities Between WebRTC and VoIP
Outlining the FUture of SEamless COmmunication at FUSECO
The Contact Center's Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service
Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings
IOT tests do NOT tell the whole story
LTE Asia Focus on Applications. Finally.
What is TADS all about?
Will VoLTE and the iPhone6 Finally be the Vehicle to Monetize Mobile Video?
The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)
Practical and Smart IMS
What's Driving IMS Today?
Speech Analytics - Data Mining Those Recordings
VoLTE Versus WebRTC: I didn't know it was a battle
Modems? In This Day and Age?
Internet Telephony Expo: Still Relevant?
Mobile fax? Why do you need that?
When Does WebRTC Need a Media Server? Reason #7
When Does WebRTC Need a Media Server? Reason #6
The Top Five Tips for Transforming Your Legacy Switching Environment
NFV and SDN: Diameter Signaling Controllers Join the Best of Both Worlds
TADHack: Adding the Human Element to Communications
Wi-Fi Offload/Roaming Part 3: Diameter and LTE Interworking Is Crucial
Is WebRTC for Real or Not?
Wi-Fi, 3G/4G Roaming and Interworking Architectures
Wi-Fi, 3G/4G Roaming and Interworking Architectures
OTT is / is not a threat to interconnect carriers
LTE Is Not the Answer - But WiFi Might Be
Could WebRTC Initiate Changes In the Contact Center?
What's Happening In the Contact Center?
What's Happening In the Contact Center?
Predictions For International Telecoms Week 2014
WebRTC Disruption is Reaching IMS and Catching the 3GPP's Attention, But Where is eMRF?
Why the Fax Isn't As Outdated As You Think
Less is Better than None: How WebRTC Helps Carriers
Recap: TADMeetup NJ 2014
The New NGN
Why are 2G and 3G Subscriptions Growing?
MWC: Hypocrisy about NFV?
An SBC is not required for a WebRTC Gateway
The Internet of Things and Other Major Themes from MWC 2014
The Internet of Things and Other Major Themes from MWC 2014
The Shazaam! of SS7 - SIP Signaling
Diameter, NFV and More Expected at MWC
Mobile Price Wars and Apps - Yes, Apps!
Mobile and Voice App Update
Dealing with Chatty Apps
Billions and Billions of Faxes, Oh My!
A Winning Use Case for WebRTC in 2014
2014 Predictions for voice, LTE, NFV and more
Grading my 2013 Predictions
The MVNO and Roaming
The Rise of the MVNE
Diameter Signaling is the New Cool
The State of IPX
The State of IPX
Do Away With Voice Mail?
NFV and SDN: Ignore at your own risk
At Gitex, MEA's Premier Telecoms Event, Lessons in Luxury Selling
Despite Carriers' Views, OTT is Not the Enemy
The SBC evolution toward media
The PSTN is dead. Or is it?
Location Insight Could Yield Different Kinds of Revenue
The Interworking Protocols Mobile Users Don't Know They Need
Where is the 4G?
How the Rise of LTE is (Quietly) Changing User Behavior
IT Expo Gets Down to Earth
Is WiFi Withering Under LTE?
Part two: Choose your own endpoint for the best conference experience
Part one: How WebRTC can finally kill the boring, ineffective conference call
If there's no "mobile" in your video development strategy, you're losing revenue
What do I really think of NFV?
Top Questions from the Awesome NFV Webinar
WebRTC Expo Aftermath: Too Many Phone Calls, Not Enough Innovation
Webinar: What You Need to Know Before Using NFV
Will Carriers Ever Be Able to Make Money from OTT Players?
Three Ways NFV Cuts Costs
WebRTC: The Revolution Won't Occur Without a Media Server
Six Network Elements Ripe for NFV
NFV and SDN: Where Telco and IT collide?
LTE Interworking: Is it really necessary?
LTE Network Interactions
The Evolution of International Telecoms Week (ITW)
The Evolution of International Telecoms Week (ITW)
"How Does Dialogic Fit In with WebRTC?"
Why would you want a software based session border controller?
"The contact center use case looks like a natural for WebRTC, but how will that work?"
Impact of the New Video Codec H.265
"Where do IMS and WebRTC Intersect?"
WebRTC Webinar Q&A #2 "Why WebRTC when we have Skype?"
LTE / Diameter Interworking (Part 2 of 2)
LTE / Diameter Interworking (Part 2 of 2)
LTE / Diameter Interworking (Part 1 of 2)
WebRTC Webinar Q&A #1 "Is WebRTC 10 years too late?"
Diameter Use Cases
My Mobile Device History
The Contact Center's Continual Transition
The Contact Center's Continual Transition
Mobile Congestion and Radio Blogging and Podcasting
Mobile World Congress 2013 Recap
Mobile World Congress 2013 in Full Swing
Attend the WebRTC Webinar and Learn More about the Disruption
2G Still Has Legs
What to Expect at Mobile World Congress
Modern Communications? Really!?
The Disruption, and subsequent innovation from WebRTC, part 3
The Disruption, and subsequent innovation from WebRTC, part 2
The Disruption, and subsequent innovation from WebRTC, part 1
Using your Cell Phone to pay for Parking
When is Wi-Fi not Wi-Fi - When it's Super
5 Things Mobile Carriers Should Want to Find in their Stockings
IPX to Stop the Many, Many, Many, Many Network Interconnect Chaos
My 2103 Predictions
Grading My 2012 Predictions
A view of the African telecommunications market - moving towards solutions
A view of the African telecommunications market - the challenge
A view of the African telecommunications market - the reality
Baseball, America's Other Favorite Pastime (Besides Using Mobile Devices)
Connecting at Gitex!
Visionaries Lead the Way
The Multimedia Enabled Cloud
Blogging and Tweeting and Writing, Oh No!
Who's Going to Deliver Mobile Video Services?
Solving the Mobile Congestion Crisis, One Network at a Time [Infographic]
Video Communications as an OTT App
The IP Network Interconnect Problem and the GSMA IPX Solution, Part 2
Voice as an OTT App
The IP Network Interconnect Problem and the GSMA IPX Solution
Talking About SpeechTEK
The Promose of the African VAS Market
HTML5 and Its Impact on the Future Market
Net Neutrality Back in the Spotlight
HD Voice Isn't Just for Making Better Phone Calls, Part 2
HD Voice is Not Just for Making Better Phone Calls
Ubiquitous Video Calling - Myth or Reality?
The Mobile VAS Ecosystem on a Page
Backhaul Optimization Technology Even in the Ethernet Backhaul World
The Case for Backhaul Optimization Technology
SBCs: A New Necessity for Service Providers and Enterprises, Part 3
The Mobile VAS Ecosystem
Real, Live Video Conferencing of Smart Devices on LTE, WiFi and 3G
SBCs: A New Necessity for Service Providers and Enterprises, Part 2
Session Border Controllers: A New Necessity for Service Providers and Enterprises, Part 1
The Impact of $100 Smartphones
The Wireless Data Challenge
The Need for Data Speed: A Bizarre and Unexpected Trip to the Past
The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 3
The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 2
Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 1
HD Voice Status
Mobile World Congress 2012 Themes
Mobile Experience and Mobile World Congress
Mobile Video Quality of Experience, Part 3
Mobile Video Quality of Experience, Part 2
Mobile Video Conferencing and IT Expo
Mobile Video Quality of Experience, Part I
Mighty Morphing of the Network Border Element, Part 2
Mighty Morphing of the Network Border Element, Part I
Skyping Along
The Premise Network, Part 3
2012 Predictions! Oh No!
Scoring Last Year's Predictions! Oh No!
Just in Time for the Holidays...Fast, Fast , Fast , FAST!!
The Future Premise Network, Part 2
The Future Premise Network, Part I
My iPad, One Year Later
Mobile Payments and the Role of SS7
Pure Kryptonite for SMS?
Smartphones and Aliens: Why Does This Not Compute?!
The Land (and soon to be land) of the Mobile Internet
Russian Winter in Early October and Italian Bling
Which FoIP Codec is Best? The Definitive Answer
Where is PacketMan Flying Next?
IT Expo West Turns Up the Heat
Thrive with Communication Solutions
PacketMan Re-Emerges
Numbed by Analyst Research - What I Did on My Summer Vacation
So What's the Deal with User Experience Convergence?
The Next Wave in Communications Convergence
Challenges and Opportunities Abound When it Comes to Convergence
A Little Background on Communications Convergence
Outbound Notification in the IP World
The Changing Face of Emergency Calling
The Internet and FoIP and Fax in the Clouds
HD Calling
Skype + Microsoft = Good for Microsoft
Mobile Backhaul and Revenue Prediction Curves
Mobile Money is Not a Port-o-ATM
Differences in Mobile Value-Added Services Around the World
The Significance of the FCC Data Roaming Ruling
ITW and an iPad App
Open Source + JAIN SLEE: Mobicents Makes Sense
The African Telecommunications Opportunity
Parallels Between the Music Industry and the Telecom Industry
From Opportunity to Reality!
More Ways to Make Money: Mobile VAS, QoE and Advertising
A Few of the Ways Mobile Networks can be Monetized: Usage, Tiered Pricing and Optimization
Monetizing Mobile Networks: It's Not as Easy as it Sounds
Everyone on the Planet has a Mobile Phone? Possibly. Italy has an Insight.
When is the Bus Coming and How Does that Relate to Innovation?
State of Natural Speech and Italy
A Unified Communications Outlook
South Africa and Bandwidth Optimization Techniques
Prepaid Mobile Internet Services
N-1-1 Services and Their Evolution
Where Do I Stand with Net Neutrality?
What's Going on with Net Neutrality?
Mobile World Congress Overview
ENIAC - The Face of Innovation from 2 to the 6th Years Ago
The Future of SMS - Rich SMS
Mobile World Congress Preview - Expect Mobile Backhaul
Why Does SMS Continue to Grow? Personal Communications, Social Networking and M2M
Using the Mobile Phone Navigator App
Would I Use an iPad on a Business Trip?
Smartphone - Shop and Pay!
The Ramifications of iPhone Usage in the Enterprise
The Top 5 Mobile and IP Predictions for 2011
Top 10 Telecom Advancements of the Past 10 Years
The Phone as Everything
Using Your Phone to Help with Comparison Shopping
Bridging 3G and 4G Services in Budapest
Budapest, Dialogic EMEA Connections, and how our industry doesn't really change while it's changing
Mobile Coupons
Follow-Up on Context-Aware Services
The Difference Between Location-Based Services and Context-Aware Location-Based Services
WiFi Offload from 3G
Clouds and Pall on a Sunny Day at Interop New York
Video on the Bosphorus
IT Expo West Action
Dialogic's Deals - Veraz Merger is Complete and the Magic of Early October
The Growth of Location-Based Services
The Mobile Phone Gamer
Wither a Whipsan WiMax?
Everything Everywhere Except...3G and HD Voice and...
A Mobile HD Voice Update
Who is Really Benefiting from the Stimulus Packages?
The SIP Trunk and the Border Element, as Opposed to the SIP Trunk and the Border Elephant
Don't Wallpaper Your House, Wallpaper Your Mobile Phone
The Quest for Telco Growth
The State of Speech
Value-Added Services on the Menu in Delhi
Video Research
The Fight for my Phone in India
"Wireless Inside" Inside Japan
Oh to Solve those Mobile Bandwidth Problems!
HD Voice: What's Not to Like?
LTE and Germany
The HD Voice Growth Path
Videooooooooooooooooooooo Gooooooooooooooooooooooal!!!
The Dawn of a New Mobile Video Era
Doesn't Everyone Know What FoIP Is?
3G Video + Humidity = Singapore
Not Oxymoronic Part II
Mobile Video and Enterprise Communications are Not Oxymoronic
Which "Spent" is Applicable to the 3G India Auction?
Dialogic Deals More Cards
The Business of Video Messaging
Dialogian Thought on DiaStar and OpenSource Comms
Talking on Planes, Trains and Automobiles
The Bestest Mobile Video Contest Ever!
A Big News Week for Spectrum Auctions - Germany's 4G Auction
India's 3G Auction Finally Started
The Rise of the Machines
Do Safe Driving and Vegas Go Together?
5G is Here!!
The Little Graph That Could
Jim Machi blogged about The Old OS Pangs, Only with Mobile Devices Now on Corporate Blog .
The Old OS Pangs, Only with Mobile Devices Now
March CTIA Madness and a Mobile Concierge
Taming the Mobile Wild Boar
Creating Mobile Feral Hogs!
Cloud Computing - The Terminator Movies Had it Right!
The Fire is Back at the Fira
Snowflakes, Bad Internet, Barcelona and the Video Convergence Forum
Cloud Computing - What Factors Make it Viable?
Cloud Computing - Those Clouds Aren't Pure White!
Ah, So Why End POTS and PSTN?
Hark! The End of POTS and PSTN!
The Geeks Converge and Hear About HD
A Wi-Fi Happy New Year from Times Square!
The Top 11 of 2010
Doin' the HD in Washinton, D.C.
The HD Train
Telecom as Green Engine
Egypt's 3G Surprise
T-Mobile and a Hamburger in Hamburg
WalMart & Prepaid: The Ultimate Commodization of Mobile Services
You're My Blue Sky, Youre My Sunny Day
The Best Contest Ever in the Entire World
Listening to You, I Get the Music
The Korean Golden Mile

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