Jim Machi : Industry Insight
Jim Machi

Hosted PBX Sales Increasing

Blame some of it on the TDm-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Intel Buys Way into Tablets While $99 may be Microsoft Sweet Spot

Intel recently reported earnings and the takeaway is the company is going to focus more on Android and ramp up subsidies to...

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Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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HD Voice Isn't Just for Making Better Phone Calls, Part 2

July 10, 2012

So if you want HD Voice in your network, what do you need to do?  From a phone call side, you need to make sure the phones you’re using support HD Voice and you need to make sure that the network you’re using supports HD Voice. In the case of the enterprise, that would mean the IP – PBX would need to support HD Voice and it would mean the phone sets would also need to support it. If you are using headsets to talk on a VoIP network, like I do at work, then these already support HD Voice.

HD Voice is Not Just for Making Better Phone Calls

July 3, 2012

Even though all we seemingly hear about these days in the communications industry (including many a time in this blog) revolves around wireless broadband, LTE, cool new tablets, and the ever increasing video usage from these smart devices, it’s important to remember that voice services still play a key role. The annual SpeechTEK conference is a good reminder of how important voice is. I will be speaking at this year’s event in August in New York about cloud-based HD Voice.



Ubiquitous Video Calling - Myth or Reality?

June 26, 2012

We all have the same expectations when we place a phone call – it’s going to work and go through. Not going through doesn’t even enter your mind. Whether it’s the landline in your house calling another house or a mobile phone, or the business phone calling another business phone or a mobile phone, you just pick up the phone and dial - and it works. That’s just how it is.

Now put yourself into the realm of making a video phone call.

The Mobile VAS Ecosystem on a Page

June 19, 2012

Last month, I wrote about the Mobile VAS Ecosystem and I was asked a few questions about this topic. I figured the best way to answer these questions was to show this slide and then explain the slide.

First of all, Value Added Services (VAS), in the context of what I’ve been writing about for a long time, are services that consumers would be willing to pay extra for, and would be network-based services.

Backhaul Optimization Technology Even in the Ethernet Backhaul World

June 12, 2012

Last week I talked about mobile backhaul and optimization of the backhaul playing a key role going forward. Another item to consider with backhaul is the movement of backhaul from TDM to Ethernet. There is significant movement in this space going on right now, with Ethernet growing and TDM declining as you would expect. And this trend will clearly keep going as the wireless industry moves to 4G/LTE.

Additionally, this large market and shift to Ethernet backhaul has attracted the attention of the Metro Ethernet Forum (MEF), who have announced Carrier Ethernet 2.0 and their “Mobile Backhaul Initiative.” Essentially, Carrier Ethernet 2.0 enables multiple classes of service over interconnected networks.

The Case for Backhaul Optimization Technology

June 5, 2012

We all understand that mobile subscriptions are growing, and that pretty soon there will be more connected mobile devices on the planet than there are people. And I’ve written in this space before about the Cisco Visual Networking Index, which gives interesting information about past and future mobile data use. One interesting tidbit that came from the last report from February 2012 is that although smartphones represent only 12% of total global handsets today, they account for over 82% of global handset traffic. 

SBCs: A New Necessity for Service Providers and Enterprises, Part 3

May 29, 2012

Three weeks ago, I wrote about the benefits that Session Border Controllers (SBCs) can have for both service providers and enterprises. This week, I’d like to talk about some new applications that SBCs can help enable.

Traditionally, there have been  two general "use cases" for an SBC:

  • As an "interconnect" device located at the "peering" border, or Network-to-Network Interface (NNI), between interconnecting carrier network
  • As an "access" device, in which the SBC protects the edge of a service provider network and provides SIP trunking to an enterprise. 

The Mobile VAS Ecosystem

May 22, 2012

Last week in Thailand, Dialogic held an event for our APAC customers. Although Dialogic is evolving to provide more and more service provider infrastructure products like Softswitches, SBCs and mobile backhaul optimization solutions, the technology enabling part of our business continues to remain vital and important. As such, it was natural for us to hold an “Innovation Panel” where we got a mix of Value Added Service (VAS) solution providers, Dialogic GMs and an analyst to discuss the VAS ecosystem. APAC has always been at the forefront of innovative VAS applications, being the birthplace (on Dialogic enabling technology of course!) of CRBT, Mobile Radio, Voice SMS and countless other VAS applications. 

Real, Live Video Conferencing of Smart Devices on LTE, WiFi and 3G

May 15, 2012

Last week at CTIA, during a scheduled press conference on May 8th at 11:00AM, Dialogic demonstrated the future of video conferencing by tying together collaborative input including live people and video streams, on various devices, on various advanced networks, in a single video conference.

What is so special about this? Well, it’s believed to be the first public demonstration of its kind.

SBCs: A New Necessity for Service Providers and Enterprises, Part 2

May 8, 2012

In my blog from last week, I talked about today’s communications network environment and how Session Border Controllers (SBCs) are critical when it comes to interconnecting TDM and IP networks. This week, I’d like to talk about the specific benefits that SBCs offer service providers and enterprises.

Basically, there are many things that an SBC can do well.

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