Jim Machi : Industry Insight
Jim Machi

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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A view of the African telecommunications market - the reality

November 6, 2012

Dialogic has a long and rich history in the African telecommunications market.  We value our business and customers in the region and estimate our products are deployed in over 80% of the countries on the continent.  On the eve of AfricaCom 2012 we look at the state and evolution of the African telecommunications market via a series of blogs in this space today, November 13th, and November 20th.

All emerging markets have the potential for explosive growth, and the African telecommunications market is starting to deliver on its immense promise. 

Baseball, America's Other Favorite Pastime (Besides Using Mobile Devices)

November 1, 2012

For many of us in the United States and Canada, the changing of seasons and the falling of leaves signifies the return of the Fall Classic. The World Series in baseball concluded one day before the Frankenstorm descended on the Eastern part of the US (and since I’m just getting internet access back today, I’m posting this late!), and the San Francisco Giants beat the Detroit Tigers to win the Commissioner’s trophy. If you couldn’t watch it at your home or at a sports bar, I hope you streamed it to your mobile device with MLB’s At Bat 12 application!

Here at Dialogic, we decided to get into the World Series spirit a few weeks ago, when we ran a contest for a one of a kind Dialogic Baseball.

Connecting at Gitex!

October 23, 2012

Last week, I attended the Gitex tradeshow in Dubai.  There are a lot of different sections to the tradeshow but overall, the show is huge.   The telecommish section is like a mini Mobile World Congress for the Middle East.  In fact, when I went into the booth section, I could have easily been at Mobile World Congress.



Visionaries Lead the Way

October 16, 2012

A visionary may have the ability to lead you out of the desert.  But for those of us in technology, who live every day in a fast-paced, ever-changing world, a visionary can help lead the way with “skating to where the puck is going to be” as Wayne Gretzky once put it.  Anticipating the future by understanding all that is happening to shape the future is a difficult task.  Not impossible, but difficult.

The Multimedia Enabled Cloud

October 9, 2012

When I was at IT Expo, I participated in a panel for the Cloud Communications Expo as part of the conference. The title of this panel was “Cloud Communications for the Enterprise.” We ended up having a good interactive chat with the audience which covered a variety of topics.

I had some material prepared that we never got to, so I figured I should discuss the concepts here. First of all, it’s important to know that just like there are different types of clouds up in the sky, there are different types of clouds that enterprises can use. There are private, public, and hybrid “in-between” clouds.

Blogging and Tweeting and Writing, Oh No!

October 2, 2012

Some of you may have noticed that a few weeks ago I entered the realm of tweeting. Some may ask “what took you so long?” Some may have just said to themselves, “You gotta be kidding me.” Well, to the point about what took you so long, it was really about making sure I would be able to follow through. If I do something, I want to make sure I will do it and I was worried about carrying through on the commitment. I already blog once per week like clockwork, and I frequently write articles on top of my “regular” job, so I was reluctant to enter the realm of Shaq, Kim Kardashian and the like. 

Who's Going to Deliver Mobile Video Services?

September 25, 2012

On October 4th, I will be speaking at the Mobility Tech Conference and Expo in Austin, Texas.

The title of the talk is called “When Visions Collide” and the abstract reads in part “Do service providers have the ability to make the transition to video calls or should we accept that these calls are going to be ‘Over the Top’?”

I’d like to explore that topic a bit in this blog prior to the talk next week.

Solving the Mobile Congestion Crisis, One Network at a Time [Infographic]

September 19, 2012

Lately, service providers have been facing an influx of subscribers who’ve been unable to complete phone calls or send text messages, or have experienced extremely slow data speeds, all the while having to deal with relatively small data caps! This poor mobile experience is partly due to the network congestion issues in the service provider’s mobile data networks. I think it’s safe to say we’ve all experienced this one way or another by now. And if you think it’s getting worse, it is!

Video Communications as an OTT App

September 11, 2012

Two week ago, I explored Voice as an OTT App. Looking at the Cisco VNI report, I went a little deeper into the Voice as a type of data than the high level reporting provided. In the course of doing that, I found that video communications, which is basically video calling, is larger than voice communications. Given that an Exabyte is 1024 Petabytes, in 2016 video calling would be over 30x more prevalent on a mobile data network than voice!

The IP Network Interconnect Problem and the GSMA IPX Solution, Part 2

September 4, 2012

Two weeks ago, I introduced the concept of the IPX as a standardized interconnect service for IP networks.  But what is required to be IPX compliant? One good place to start is by reading the GSMA IPX White Paper.

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