Jim Machi : Industry Insight
Jim Machi

Shocking Bang & Olufsen Profit Warning

Generally, I don’t write about profit warnings but the latest one from B&O caught me by surprise because the luxury market is...

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WebRTC: The Transition From Hype to Reality - Part 1

When I started preparing my keynote presentation for WebRTC Conference and Expo V in November, there was one central message I...

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Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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A view of the African telecommunications market - the challenge

November 13, 2012

Last week I looked at the reality of the African telecommunications market.  Today I will look at the challenge ahead.  

In Africa, satellite technology, not nearly the speed of fiber or advanced wireless networks, is used often as a communication network and this definitely factors in to the speed of the networks, or lack thereof, discussed last week.

A view of the African telecommunications market - the reality

November 6, 2012

Dialogic has a long and rich history in the African telecommunications market.  We value our business and customers in the region and estimate our products are deployed in over 80% of the countries on the continent.  On the eve of AfricaCom 2012 we look at the state and evolution of the African telecommunications market via a series of blogs in this space today, November 13th, and November 20th.

All emerging markets have the potential for explosive growth, and the African telecommunications market is starting to deliver on its immense promise. 

Baseball, America's Other Favorite Pastime (Besides Using Mobile Devices)

November 1, 2012

For many of us in the United States and Canada, the changing of seasons and the falling of leaves signifies the return of the Fall Classic. The World Series in baseball concluded one day before the Frankenstorm descended on the Eastern part of the US (and since I’m just getting internet access back today, I’m posting this late!), and the San Francisco Giants beat the Detroit Tigers to win the Commissioner’s trophy. If you couldn’t watch it at your home or at a sports bar, I hope you streamed it to your mobile device with MLB’s At Bat 12 application!

Here at Dialogic, we decided to get into the World Series spirit a few weeks ago, when we ran a contest for a one of a kind Dialogic Baseball.

Connecting at Gitex!

October 23, 2012

Last week, I attended the Gitex tradeshow in Dubai.  There are a lot of different sections to the tradeshow but overall, the show is huge.   The telecommish section is like a mini Mobile World Congress for the Middle East.  In fact, when I went into the booth section, I could have easily been at Mobile World Congress.



Visionaries Lead the Way

October 16, 2012

A visionary may have the ability to lead you out of the desert.  But for those of us in technology, who live every day in a fast-paced, ever-changing world, a visionary can help lead the way with “skating to where the puck is going to be” as Wayne Gretzky once put it.  Anticipating the future by understanding all that is happening to shape the future is a difficult task.  Not impossible, but difficult.

The Multimedia Enabled Cloud

October 9, 2012

When I was at IT Expo, I participated in a panel for the Cloud Communications Expo as part of the conference. The title of this panel was “Cloud Communications for the Enterprise.” We ended up having a good interactive chat with the audience which covered a variety of topics.

I had some material prepared that we never got to, so I figured I should discuss the concepts here. First of all, it’s important to know that just like there are different types of clouds up in the sky, there are different types of clouds that enterprises can use. There are private, public, and hybrid “in-between” clouds.

Blogging and Tweeting and Writing, Oh No!

October 2, 2012

Some of you may have noticed that a few weeks ago I entered the realm of tweeting. Some may ask “what took you so long?” Some may have just said to themselves, “You gotta be kidding me.” Well, to the point about what took you so long, it was really about making sure I would be able to follow through. If I do something, I want to make sure I will do it and I was worried about carrying through on the commitment. I already blog once per week like clockwork, and I frequently write articles on top of my “regular” job, so I was reluctant to enter the realm of Shaq, Kim Kardashian and the like. 

Who's Going to Deliver Mobile Video Services?

September 25, 2012

On October 4th, I will be speaking at the Mobility Tech Conference and Expo in Austin, Texas.

The title of the talk is called “When Visions Collide” and the abstract reads in part “Do service providers have the ability to make the transition to video calls or should we accept that these calls are going to be ‘Over the Top’?”

I’d like to explore that topic a bit in this blog prior to the talk next week.

Solving the Mobile Congestion Crisis, One Network at a Time [Infographic]

September 19, 2012

Lately, service providers have been facing an influx of subscribers who’ve been unable to complete phone calls or send text messages, or have experienced extremely slow data speeds, all the while having to deal with relatively small data caps! This poor mobile experience is partly due to the network congestion issues in the service provider’s mobile data networks. I think it’s safe to say we’ve all experienced this one way or another by now. And if you think it’s getting worse, it is!

Video Communications as an OTT App

September 11, 2012

Two week ago, I explored Voice as an OTT App. Looking at the Cisco VNI report, I went a little deeper into the Voice as a type of data than the high level reporting provided. In the course of doing that, I found that video communications, which is basically video calling, is larger than voice communications. Given that an Exabyte is 1024 Petabytes, in 2016 video calling would be over 30x more prevalent on a mobile data network than voice!
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