Jim Machi : Industry Insight
Jim Machi

The Rise (Again, and again, and again) of Edge Computing

Where computing power resides is like a sin wave.  Just ebbs and flows from being centralized to being on the edge.  When...

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WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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External Battery Power Bank for Microsoft Surface Book

If you are looking for a large, external battery which can power a Microsoft Surface Book, we have good news for...

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Diameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)

September 15, 2015

Many people in our industry confuse a Diameter Signaling Controller (DSC) with a Diameter Routing Agent (DRA). While a DRA was the first and most publicized function of a DSC, and an important one at this, it is not the only function.  With that in mind, Dialogic created a simple “Usages of a Diameter Signaling Controller” Infographic to point out the key uses of a DSC.

Use case 1: DRA

NFV Reality

September 8, 2015

My past two blogs have been about NFV Vendor challenges. From the xSP side, I continue to see what I’ll call extreme interest in our NFV plans.  The xSP’s want to deploy NFV for the reasons the industry has been talking about – CAPEX reduction, OPEX reduction, and New Service Delivery – and they want to deploy it as fast as possible. For instance, AT&T has stated that 5% of its network will be virtualized by the end of this year.

NFV Vendor Challenges Part 2

September 1, 2015

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

NFV Vendor Challenges Part 1

August 25, 2015

We’ve all likely seen the Gartner hype cycle for emerging technologies curve.  I remember many, many years ago when I first saw that curve.  I don’t even remember what it was about, but it had the Peak of Inflated Expectations, and then the dip down, and then the path to nirvana.  That curve stays relevant over time because it is so true. 

The Importance of a Software Media Server/Media Resource Broker to Handle Diverse Multimedia Resource Requirements in a VoLTE Network

August 18, 2015

It would be nice sometimes to live in a bubble where you would only have to deal with what was in that bubble. If a Voice over LTE (VoLTE) network existed in a bubble, it would have known multimedia requirements in the form of the codecs and functions specified in the IR.92 and IR.94 voice and video specs. However, a VoLTE network , like us, does not exist in a bubble; that is, we both need to interact with our entire environment. It would be boring if we lived in a bubble anyway!

Exploring the Current Status of WebRTC

August 11, 2015

Last week I was doing some research on WebRTC and I noticed that a lot of the information related to this topic was not from 2015; rather, it was from 2013 or 2014. As a result I couldn’t help but wonder: Does that mean WebRTC is losing its steam, or have we entered a lull in the hype regarding WebRTC? 

My sense is that this lull period is typical of new technologies.

IPX Can Enable Revenue Innovation for Voice Wholesalers--Part II

August 4, 2015

In Part 1 of this series, I wrote about a couple of revenue generating ideas for IPX providers. So how can an IPX provider go about this?  Firstly, the IPX platform needs to be up-to-date as well as support IPX standards. Obviously Dialogic provides an IPX platform or I wouldn’t be writing about this, right?

IPX Can Enable Revenue Innovation for Voice Wholesalers--Part I

July 28, 2015

When I attended International Telecoms Week (ITW) back in May, I wrote about how voice wholesalers are looking to expand their business and innovate. IPX is an enabler for the revenue innovation that these voice wholesalers are looking for. There are a few reasons for this.

First, with IPX there is inclusion with both the various GSMA networks (i.e.

The Move to Software-based Telecom Infrastructure (NFV) is On

July 21, 2015

About a month ago Erik Linask, Group Editorial Director at TMC, asked me for my thoughts on network functions virtualization (NFV)—you can read the entire interview here.  One question he asked was why NFV adoption seems to be increasing.

My perspective on this is that, over the past few years, there have been more and more software-based network infrastructure products deployed; they are scalable, telco-hardened and cost-effective.  At the same time, cloud-based enterprise solutions such as Salesforce.com have shown powerful OPEX and CAPEX models.

There is Considerable Intelligence in Signaling Messages

July 14, 2015

I’ve written about mobile value added services (VAS) multiple times over the years.  While there is still a lot of money to be made with mobile VAS, there is no denying the fact that applications from third party businesses that use the cellular data network—so-called over-the-top (OTT) apps—are eating into traditional mobile VAS. Famously, SMS/texting revenue is declining due to next-generation communication services like What’s App, Facebook messaging, etc.

However, that doesn’t mean that all Mobile VAS is declining.

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