Jim Machi : Industry Insight
Jim Machi

Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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200G Optical Networks: What you need to know

By: Earl Kennedy, IP Transport Product Marketing, Alcatel-Lucent

Optical network operators have already made the move to 100G. But skyrocketing bandwidth demand means many are already pondering what’s next. With a 200G optical solution hitting the market, you probably have questions about when to move to 200G optical – and what you need to know when you make that move.

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The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 3

April 3, 2012

This blog series has delved into the Over the Top dilemma that was highlighted in the opening keynotes from Mobile World Congress which took place at the end of February. The dilemma for service providers is that they are competing in the area of communications services with the companies who are providing services on their data networks. And these services are taking revenue away from the service providers, who require CAPEX and OPEX to run the networks.

Last week, I explored at a high level what a service provider could do to compete, such as offering a unique twist to a value-added service. One area this could be in is the mobile video conferencing arena.

The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 2

March 27, 2012

Last week I delved further into the Over the Top (OTT) players competing with the service providers that their services are running on. I ended that blog with comments about service providers needing to “offer value” and a forward pointer here to this blog. So what can they do to compete with the OTT players?

1.  First of all, the service providers know how to really bill.

Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 1

March 20, 2012

As I stated in my blog two weeks ago, at Mobile World Congress there was discussion about the top guys not paying their fair share.   At the opening keynotes during MWC, Telecom Italia and AT&T especially noted the competition from Over the Top players.  For instance, the ITU is reporting that SMS revenues are declining as users adopt different ways of messaging, including Over the Top services.

HD Voice Status

March 13, 2012

It’s been a while since I reported on the status of mobile HD Voice. Wideband voice codecs, which double the audio frequency spectrum encoded, are important since they give new clarity to talking on the phone. I’ve spoken to colleagues with wideband codecs on enterprise networks and it makes a huge difference.   If you don’t believe me, watch this video on YouTube.

Mobile World Congress 2012 Themes

March 6, 2012

Mobile World Congress was last week.  And while I was personally busy (see below) I did have time to check out the show and notice some key themes.

1.  There was quite a bit of hype about “User Experience.”  Dialogic has been speaking about this for some time, and in fact, our theme at MWC was about our ability to improve the Mobile Experience. 

Mobile Experience and Mobile World Congress

February 27, 2012

Mobile World Congress started today.   If you have not been to one of these shows, it’s an experience you will not soon forget.  If you walk by our pavilion on the main Avenue (AV-114), you will see a front graphic that looks like the image below.  The giant QR code will go to a video relating to Quality of Experience monitoring and tracking software that Dialogic announced just prior to Mobile World Congress.

Mobile Video Quality of Experience, Part 3

February 21, 2012

In last week’s blog, I discussed a new way that video quality can be measured, i.e. measuring perceptual quality of experience.  This week, I am going to build on that idea, and talk about the benefits that this type of measurement can have to operators.  For starters, once an operator can validate the perceptual quality for a specific piece of video content, the operator can increase revenue through a wide range of offers, including subscriptions or pay-per-view.

Mobile Video Quality of Experience, Part 2

February 14, 2012

Two weeks ago, I talked about the rise in sales of video-enabled mobile devices and how consumers now expect exceptional quality since they are paying extra for premium services.  But how can video quality really be measured?

Traditional methods of measuring video quality focused around QoS, and usually involved some technical measure of network performance that dates back to voice technology.

Mobile Video Conferencing and IT Expo

February 7, 2012

IT Expo East was held last week in Miami.

One thing I like to do at shows is to figure out if there is a clear theme or not.  Sometimes there is, and sometimes there isn’t. 

Mobile Video Quality of Experience, Part I

January 31, 2012

Device manufacturers and carriers are touting the quality and speed of their offerings. You’ve probably noticed that they’re always advertising how fast movies and videos can be downloaded, the quality of video streaming, and the sharpness of video quality.  Meanwhile, television networks and other content providers are promoting the convenience of video on demand. Together, this provides an expectation among consumers that not only will they be able to view everything from football games to their favorite shows wherever and whenever they want, but that the experience will be similar to watching the same content in real time.

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