Jim Machi : Industry Insight
Jim Machi

HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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Tech to Eliminate Fast Food Minimum Wage Workers

The Momentum Machines burger robot robot explainedAs cities around the country are passing laws to ensure minimum wages are increased to a...

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Advancing Texting for the Contact Center

Last week, we explored texting within the contact center realm.  As texting becomes more prevalent in the contact center, there will...

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GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts...

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Serve Powerful PBX Market in the Cloud via Wave-Tel

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore,...

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Sponsored Data Charging - Disrupting the Mobile Industry

By: Barbara Sampson, Senior Marketing Manager, Alcatel-Lucent

New Service Provider Revenue Monetization Model

Just as LTE has evolved to be the predominant technology for mobile broadband providers -- generating an average data volume per user of 168% higher than 3G data – so must the traditional charging model change. One charging model growing in popularity is Sponsored Data Charging. 

Sponsored Data Charging enables mobile subscribers to view, stream, and benefit from sponsored content and use applications over the mobile service provider’s network without that data usage coming out of their monthly plan. The data charges that a subscriber would pay for the sponsored content are paid instead by the third-party provider owning the content. Even more importantly, a subscriber can test out certain sponsored applications and features for a short time to determine whether to subscribe, without impacting monthly data-plan limits.

Not only is Sponsored Data Charging built for massive broadband usage from all kinds of connected devices, it also can support emerging technologies such as VoLTE and NFV. Key target industries include advertising, retail, media, entertainment, healthcare, and financial services.

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Modern Communications? Really!?

January 29, 2013

As some of you know from following either the Dialogic twitter account or my tweets, I was recently in Bangkok for our regional Sales Kick-off.  The event was excellent and we were so busy I never could find the time to even find out if there was a “Hangover Part II” tour.

Anyway, on the way out of Bangkok our flight had to turn back due to technical difficulties.  We had to de-plane and it became evident pretty quickly we’d miss our connecting flight from Narita to Newark. 

The Disruption, and subsequent innovation from WebRTC, part 3

January 22, 2013

In the final part of this WebRTC disruption blog, I will explore the impacts of moving to WebRTC on the network some more and finish the discussion I started last week about interconnecting WebRTC to the “real world”. 

One interconnect to the real world that needs to occur is regarding the use of functions like IVRs and conferencing.  If a browser-to-browser experience is more the norm, what if the recipient of a call cannot (or doesn’t want to) answer the phone? 

The Disruption, and subsequent innovation from WebRTC, part 2

January 15, 2013

In last week’s blog, I explored why WebRTC could be game-changing.  In this blog, I will go a bit deeper into these changes.  Even for a company like Dialogic, with our software media server and software signaling stacks enabling other companies to create innovative applications, it is significant for a variety of reasons.

First of all, when we create our enabling platforms, we have to make sure we test for Android, iPhone, etc.

The Disruption, and subsequent innovation from WebRTC, part 1

January 8, 2013

Over the course of my career, I have worked with many disruptive technologies. Perhaps the most disruptive so far have been Voice Over IP (VoIP) which has literally changed the telecom industry, and WiFi since it was the first to untether us from our desks.  

But there is a new technology on the horizon which has the potential to be just as impactful- Web Real Time Communications (WebRTC).  Perhaps you’ve heard of it and thought it was just a new API?

Using your Cell Phone to pay for Parking

January 1, 2013

When I was in Washington, DC in early November for the US Telecom “Voice Innovation Summit” I was floored when I was walking around and saw signs to “pay for your parking with your phone”.  I’ve seen and witnessed a lot of mobile value-added service applications around the world, but not typically first in the US.  So when I saw this I actually did a double-take.  This stuff just doesn’t happen in the US first.

When is Wi-Fi not Wi-Fi - When it's Super

December 26, 2012


At IT Expo a few months ago (I know, I know, I’m just getting around to writing about it!), I wandered into the Super Wi-Fi area.  After all, Wi-Fi has had a profound impact on a lot of our lives.  And Super always sounds better.  So I wanted to find out about this.


5 Things Mobile Carriers Should Want to Find in their Stockings

December 18, 2012

Times are tough for mobile carriers.  ARPUs have been declining. OTT players are offering services that used to be their services over their own mobile broadband networks and getting millions of people to use them. (WHAT is THAT ALL ABOUT?)  And there isn’t enough CAPEX to keep up.  

IPX to Stop the Many, Many, Many, Many Network Interconnect Chaos

December 11, 2012

A few weeks ago, I spoke at the US Telecom “Voice Innovation Summit”.  I was placed in the part of the conference titled “From POTS to Communication Free-For-all”.  My point of view is that even though yes, there are many, many, many, many, many, many, many, many different types of IP Networks, it really doesn’t have to be a free-for-all.  First of all, connectivity is happening today, so it’s fine in a certain respect. 

My 2103 Predictions

December 4, 2012

This is the time of year that I’ll make my industry predictions for the next calendar year.  First of all, I would like to say that there will be a 2013.  I know the Mayan calendar ends on December 21st, but if I really believed that, then I wouldn’t really be making any 2013 predictions, would I?  Plus, even if the Mayans are right, then no one will be around to know I predicted a 2013. 

Grading My 2012 Predictions

November 27, 2012

It’s that horrible time of year to grade my 2012 predictions from a year ago. 

1. 2012 will be year of interactivity.  What does that mean?  The increased penetration of smartphones worldwide, with worldwide 3G network buildout, will enable more mobile interactivity via social networking tools like Facebook and Skype instant messaging.

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