Jim Machi : Industry Insight
Jim Machi

Stratus Technologies helps Boost the Efficiency and Fault Tolerance of NFV

As telcos become software telcos, they are beginning to shed some of their bespoke, proprietary hardware in exchange for NFV software running...

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Charter Ditches Wholesale

Charter made some moves recently including bidding from Bright House Networks, bidding for TWC and re-branding its business services. It lost...

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Country Music and Wi-Fi Offload

This past Sunday night I attended the 50th annual Academy of Country Music (ACM) awards, hosted at the AT&T Stadium outside...

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Why Aren't You My Customer?

COMPTEL had a sales training session for attendees with Stephen Schiffman. Schiffman has written 50+ books in his 35 year career...

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How Imagine Communications is Bringing Video Distribution to the cloud and Beyond

At the end of 2014 I declared Imagine Communications one of the companies to watch in 2015, specifically stating: The video industry...

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The Race to Gigabit is About Business

The cable companies racing to Gigabit networks isn't about delivering ultra-fast broadband to consumers. The Gigabit announcements get them good PR...

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Talking About SpeechTEK

August 14, 2012

Yesterday, I attended SpeechTek in New York. With all the hype and bling in our industry revolving around video and data, SpeechTek makes no bones about expanding beyond voice to include “multimodal” self service. However, Siri has revitalized speech itself, and I found the show fairly vitalized because of this. This show is definitely different than it used to be.



The SpeechTek website explains this change best: “Smartphone and tablet applications provide convenient and intuitive interactions by allowing customers to use different input methods (talk, touch, and type) and see and listen to results.

The Promose of the African VAS Market

August 7, 2012

I was asked a question a few weeks ago about “the future” of value-added services in Africa. This question was deeper than it first appeared because the person asking me the question was really wondering whether VAS will be “required” once 3G services, and thus over the top services (OTT), become bigger over time in Africa. Before we really get down to answering the question, it’s important to remember that a value-added service is a service beyond voice that the consumer is willing to pay for. This does not necessarily mean that it has something to do with mobile broadband and smartphones.

BYOD and HTML5

July 31, 2012

Last week I wrote about HTML5 and its impact on apps. One other potential impact of HTML 5 is that it will be less important that your IT department “hands out” specific devices to its employees. I remember just a few short years ago that Dialogic (like many companies) was a Blackberry organization. It just so happened I had the luck of having the first employee in the company who wanted to put his iPhone onto the Dialogic network (yes, you know who you are Vaughn).

HTML5 and Its Impact on the Future Market

July 24, 2012

We just converted the last of our Flash graphics over to HTML5 on the Dialogic website. The difference is not discernible, as you can see below. But it got me to think more about HTML5 and its impact on the industry.



Net Neutrality Back in the Spotlight

July 17, 2012

It’s been about a year and a half since I last wrote about Net Neutrality and it is back in the spotlight again. Right before July 4th, Verizon filed a legal brief that argues the FCC regulations on Net Neutrality violate their free speech and that the FCC really doesn’t have the right to issue the regulations. The timing for this filing, right before July 4th, is likely not an accident. But how does one make the leap to free speech from Net Neutrality?

HD Voice Isn't Just for Making Better Phone Calls, Part 2

July 10, 2012

So if you want HD Voice in your network, what do you need to do?  From a phone call side, you need to make sure the phones you’re using support HD Voice and you need to make sure that the network you’re using supports HD Voice. In the case of the enterprise, that would mean the IP – PBX would need to support HD Voice and it would mean the phone sets would also need to support it. If you are using headsets to talk on a VoIP network, like I do at work, then these already support HD Voice.

HD Voice is Not Just for Making Better Phone Calls

July 3, 2012

Even though all we seemingly hear about these days in the communications industry (including many a time in this blog) revolves around wireless broadband, LTE, cool new tablets, and the ever increasing video usage from these smart devices, it’s important to remember that voice services still play a key role. The annual SpeechTEK conference is a good reminder of how important voice is. I will be speaking at this year’s event in August in New York about cloud-based HD Voice.



Ubiquitous Video Calling - Myth or Reality?

June 26, 2012

We all have the same expectations when we place a phone call – it’s going to work and go through. Not going through doesn’t even enter your mind. Whether it’s the landline in your house calling another house or a mobile phone, or the business phone calling another business phone or a mobile phone, you just pick up the phone and dial - and it works. That’s just how it is.

Now put yourself into the realm of making a video phone call.

The Mobile VAS Ecosystem on a Page

June 19, 2012

Last month, I wrote about the Mobile VAS Ecosystem and I was asked a few questions about this topic. I figured the best way to answer these questions was to show this slide and then explain the slide.

First of all, Value Added Services (VAS), in the context of what I’ve been writing about for a long time, are services that consumers would be willing to pay extra for, and would be network-based services.

Backhaul Optimization Technology Even in the Ethernet Backhaul World

June 12, 2012

Last week I talked about mobile backhaul and optimization of the backhaul playing a key role going forward. Another item to consider with backhaul is the movement of backhaul from TDM to Ethernet. There is significant movement in this space going on right now, with Ethernet growing and TDM declining as you would expect. And this trend will clearly keep going as the wireless industry moves to 4G/LTE.

Additionally, this large market and shift to Ethernet backhaul has attracted the attention of the Metro Ethernet Forum (MEF), who have announced Carrier Ethernet 2.0 and their “Mobile Backhaul Initiative.” Essentially, Carrier Ethernet 2.0 enables multiple classes of service over interconnected networks.

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