Jim Machi : Industry Insight
Jim Machi

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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My iPad, One Year Later

November 22, 2011

About a year ago, I got an iPad to use at work.  About a month after I got it,  I predicted I wouldn’t use it too much since I found the iPad great at consuming content but not creating content.  And I create a lot of content, for instance this blog (yes, this is content to some folks).

Now that the holiday season is upon us and many people out there will be finding iPads in their stockings, I figured I’d tell you how in fact I used mine. 

Mobile Payments and the Role of SS7

November 15, 2011

Back in June, I wrote a blog about mobile commerce and using your phone to pay for services, or using your phone to enable mobile banking.  These are all huge growth opportunities for the industry. 

I wanted to follow that up with some comments about how this works. 

Pure Kryptonite for SMS?

November 8, 2011

The last few months, I have been thinking a lot about SMS.  We’ve had customers deploy and develop voice and video SMS solutions, which are innovative in their own right, and we’ve seen what Twitter can do.  But at a very high level, what is the future of SMS?  

Smartphones and Aliens: Why Does This Not Compute?!

November 1, 2011

Given Halloween was just yesterday, and some Aliens came to my door to get candy, it got me thinking…

When you look at the picture below, the takeaway should be – WOW, there are A LOT of smartphones in the United States.

Keep this fact is in your head.  You may also know that seemingly most UFO sightings occur in the United States. 

The Land (and soon to be land) of the Mobile Internet

October 25, 2011

Last week I visited Japan and China.  Japan truly is the land of the mobile internet, as pretty much all 120M mobile subscribers are on 3G now, with something like 25% of mobile subscribers expected to be on LTE by 2015.  It’s interesting having great mobile internet connections.  One of my colleagues was using an iPhone and got great connectivity, at faster rates than he was used to in the US.  

Russian Winter in Early October and Italian Bling

October 18, 2011

In early October, I visited Moscow to attend Capacity Russia and CIS.   Everyone I was with kept telling me it looked like a regular Russian winter day (except it wasn’t cold ).  See the picture above and you get the idea.  Red Square was more than I expected and I was particularly impressed with the memorial to WWII soldiers just off the Red Square. 

Which FoIP Codec is Best? The Definitive Answer

October 11, 2011

On July 19th, I wrote a blog about Fax and FoIP and the cloud, and I got a few questions in regarding which codec to use when FoIPing, T.38 or G.711.  And since Dialogic just wrote a white paper called “Considerations for Using T.38 versus G.711 for Fax over IP.” I was ecstatic that I’d have a short answer.

Before we get to the simple answer, it’s important to understand a few things. 

Where is PacketMan Flying Next?

October 3, 2011


A few weeks ago, PacketMan was thawed from his nine year ice cave and took the time to explore some of the changes during his hibernation, and future expectations of the Packet network.  Another big change right now for PacketMan is what he actually sees as he’s traveling through the network with the other packets.  Increasingly, as he’s traveling along with the packets, he notices multicolor packets, and if they congregate close enough, he’s able to actually view something.  Yes, because a key part of IP communications now is video of all sorts – downloading movies, watching YouTube, making video calls, etc. 


IT Expo West Turns Up the Heat

September 27, 2011

A couple of weeks ago, I attended the IT Expo event in Austin, Texas.  After many years of being in Los Angeles, the event organizers decided to move the venue to 102 degree heat.  It’s a dry heat though so it’s OK, right? 

Thrive with Communication Solutions

September 20, 2011



The increased capabilities of mobile networks, the increased capabilities of smartphones, and the increased availability of network based applications go hand in hand as revenue growth and ARPU growth engines.  However, it can be argued that of the three, network- based applications are the most important, because if there were no innovative or interesting applications, the networks would be acting simply as on-ramps to the internet.  And if the networks were just on-ramps to the internet, then they just act as pipes and you’d quickly get to pure commoditization.

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