Jim Machi : Industry Insight
Jim Machi

3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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The Premise Network, Part 3

January 3, 2012

A few weeks ago, I explored how fast networks and cloud computing are impacting the Premise Network.  This week, the final blog of this series, let me explore some of the apps that could attach themselves to this kind of “new CPE” network.

First of all, we see some movement of so-called “non-essential” apps to the cloud.  A typical one falling into this area is fax. 

2012 Predictions! Oh No!

December 20, 2011

It’s the time of year to make some predictions.

  1. 2012 will be year of interactivity.  What does that mean?  The increased penetration of smartphones worldwide, with worldwide 3G network buildout, will enable more mobile interactivity via social networking tools like Facebook and Skype instant messaging. 

Scoring Last Year's Predictions! Oh No!

December 13, 2011

Last year, I made 5 predictions for 2011.  Let’s be honest and see how I did?

 

1.

Just in Time for the Holidays...Fast, Fast , Fast , FAST!!

December 7, 2011

The Future Premise Network, Part 2

December 6, 2011

Last week, I level-set on what a typical Premise Network might look like today. Advanced networks, including mobile networks, are impacting the definition of the premise though and so this “typical” concept is evolving rapidly.  More and more people are connecting to the enterprise network via mobile devices, even on mobile devices the IT people wish they wouldn’t connect with.  But customer desire is overwhelming the IT people and these devices are coming to the enterprise networks, whether IT managers like it or not. 

The Future Premise Network, Part I

November 29, 2011

Two weeks ago, I presented at the US Telecom Voice Innovation 2011 Conference on the topic “The Premise Network.”   While it might not sound so interesting, the Premise Network is undergoing much change because work is not just a place to go anymore, it’s a state of mind.  The talk was mostly about the future of the premise network, but before I got to that, I needed to level set on what a typical premise enterprise network might look like.  In my estimation, “typical” means there is likely still a traditional TDM network, but only because it’s there and exists and IT doesn’t want to rip it out and remove it, and there is a VoIP network as well.  There is no doubt that on most enterprise networks, VoIP is there and is either the lead communication network overall, or major pieces of the enterprise network have been totally VoIP enabled. 

My iPad, One Year Later

November 22, 2011

About a year ago, I got an iPad to use at work.  About a month after I got it,  I predicted I wouldn’t use it too much since I found the iPad great at consuming content but not creating content.  And I create a lot of content, for instance this blog (yes, this is content to some folks).

Now that the holiday season is upon us and many people out there will be finding iPads in their stockings, I figured I’d tell you how in fact I used mine. 

Mobile Payments and the Role of SS7

November 15, 2011

Back in June, I wrote a blog about mobile commerce and using your phone to pay for services, or using your phone to enable mobile banking.  These are all huge growth opportunities for the industry. 

I wanted to follow that up with some comments about how this works. 

Pure Kryptonite for SMS?

November 8, 2011

The last few months, I have been thinking a lot about SMS.  We’ve had customers deploy and develop voice and video SMS solutions, which are innovative in their own right, and we’ve seen what Twitter can do.  But at a very high level, what is the future of SMS?  

Smartphones and Aliens: Why Does This Not Compute?!

November 1, 2011

Given Halloween was just yesterday, and some Aliens came to my door to get candy, it got me thinking…

When you look at the picture below, the takeaway should be – WOW, there are A LOT of smartphones in the United States.

Keep this fact is in your head.  You may also know that seemingly most UFO sightings occur in the United States. 
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