Jim Machi : Industry Insight
Jim Machi

WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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The M&A Picks Up Steam

Well, that Hosted VoIP consolidation is slowly happening. Reinvigorated VoIP blogger, Garrett Smith, hints that Jive bought other HPBX companies (unnamed)...

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The Data Interconnections Waze and others need

Let me start by saying that there are exceptions to what I am about to discuss below but generally speaking, inter-app connectivity...

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Russian Winter in Early October and Italian Bling

October 18, 2011

In early October, I visited Moscow to attend Capacity Russia and CIS.   Everyone I was with kept telling me it looked like a regular Russian winter day (except it wasn’t cold ).  See the picture above and you get the idea.  Red Square was more than I expected and I was particularly impressed with the memorial to WWII soldiers just off the Red Square. 

Which FoIP Codec is Best? The Definitive Answer

October 11, 2011

On July 19th, I wrote a blog about Fax and FoIP and the cloud, and I got a few questions in regarding which codec to use when FoIPing, T.38 or G.711.  And since Dialogic just wrote a white paper called “Considerations for Using T.38 versus G.711 for Fax over IP.” I was ecstatic that I’d have a short answer.

Before we get to the simple answer, it’s important to understand a few things. 

Where is PacketMan Flying Next?

October 3, 2011


A few weeks ago, PacketMan was thawed from his nine year ice cave and took the time to explore some of the changes during his hibernation, and future expectations of the Packet network.  Another big change right now for PacketMan is what he actually sees as he’s traveling through the network with the other packets.  Increasingly, as he’s traveling along with the packets, he notices multicolor packets, and if they congregate close enough, he’s able to actually view something.  Yes, because a key part of IP communications now is video of all sorts – downloading movies, watching YouTube, making video calls, etc. 


IT Expo West Turns Up the Heat

September 27, 2011

A couple of weeks ago, I attended the IT Expo event in Austin, Texas.  After many years of being in Los Angeles, the event organizers decided to move the venue to 102 degree heat.  It’s a dry heat though so it’s OK, right? 

Thrive with Communication Solutions

September 20, 2011



The increased capabilities of mobile networks, the increased capabilities of smartphones, and the increased availability of network based applications go hand in hand as revenue growth and ARPU growth engines.  However, it can be argued that of the three, network- based applications are the most important, because if there were no innovative or interesting applications, the networks would be acting simply as on-ramps to the internet.  And if the networks were just on-ramps to the internet, then they just act as pipes and you’d quickly get to pure commoditization.

PacketMan Re-Emerges

September 13, 2011

Back in 2002, before blogs, Twitter and Facebook, a key way to get your message across was to write articles.  I wrote a monthly article for many years for the famously yellow-colored Internet Telephony Magazine.  Things are a little different now – while there is still a yellow-colored Internet Telephony Magazine and there still is an IT Expo, TMC corporation, who runs both of those, now has a very, very large website, runs webinars, and hosts bloggers.  So the magazine is one of their properties as opposed to the main key property. 

Numbed by Analyst Research - What I Did on My Summer Vacation

September 6, 2011

I spent the summer engorged in analyst research.  It was all over my office.  It was in my briefcase.  It was on my computer and iPad.  It was in my head. 

So What's the Deal with User Experience Convergence?

August 30, 2011

In my last blog, I talked about the effects that convergence may have on the future.  This week, I’d like to address the factors that need to be considered when it comes to user experience convergence.  First of all, the delivery network needs to be context-aware.  For example, what is the type of end-point being used (since you don’t want to send 720P to a CIF device)?  

The Next Wave in Communications Convergence

August 23, 2011

Last week, I wrote about the pro and cons of convergence.  But what does the future hold because of convergence?  Due to the capability of the converged networks, hosted offerings have morphed into cloud computing offerings and we have seen communication-based cloud computing offerings emerge.  Cloud computing is about a $100B business, split between SaaS, PaaS and IaaS, with VoIP/UC accounting for $5B. 

Challenges and Opportunities Abound When it Comes to Convergence

August 16, 2011

In my last blog, I discussed the history of convergence and how it’s affected the telecom industry.  Now, I’d like to talk about the pros and cons of convergence.

Let’s start with the cons.

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