Jim Machi : Industry Insight
Jim Machi

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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More Ways to Make Money: Mobile VAS, QoE and Advertising

May 3, 2011

In my last two blogs, I talked about ways that service providers can monetize their mobile networks.  In this blog, I’ll explore a few more: mobile value-added services, quality of experience and advertising.

Mobile Value-Added Services

Mobile value-added services are a key element in optimizing networks. According to Infonetics, mobile operators now get 66% of their revenue from voice and 20% from SMS/MMS, with broadband services making up the rest. 

A Few of the Ways Mobile Networks can be Monetized: Usage, Tiered Pricing and Optimization

April 28, 2011

In my last blog, I talked about how monetizing mobile networks is a complex process that involves quite a few different strategies.  In this blog, I’m going explain more what I mean by:

  • Increasing Usage, and revenue from the usage, of the mobile network
  • Tiered Pricing so that heavy users pay for their usage
  • Optimization of the existing network 

Usage

As we all know, more and more subscribers worldwide are coming to the mobile networks, and they are using the mobile networks with increasing frequency.  According to the Cisco Virtual Network published this past February, mobile traffic is expected to grow at almost 100% CAGR through 2015.  

Monetizing Mobile Networks: It's Not as Easy as it Sounds

April 26, 2011

The amount of money spent on mobile spectrum by mobile service providers is enormous. In 2000, European mobile service providers spent $129 billion on 3G licenses, and in 2010 mobile service providers in India alone spent a staggering $14.5 billion on these licenses.  Now, LTE/4G licenses are starting to be awarded.  In Germany in 2010, the spectrum for LTE/4G cost $5.5 billion. 

Everyone on the Planet has a Mobile Phone? Possibly. Italy has an Insight.

April 19, 2011

When I read analyst reports, and I tend to read a lot of them (even when I’m not trying to get to sleep), I keep seeing that at some point in the near future, mobile phone / connected device penetration will surpass the amount of people on the planet.  That’s a lot of devices. What’s behind that?

When is the Bus Coming and How Does that Relate to Innovation?

April 12, 2011

When I travel into New York City, I typically take the bus.  Since I don’t memorize the schedule, I go online to get it and show up around the time it’s scheduled to come to my stop.  The last time I went to New York though, the bus was late.  And I was getting nervous I was going to miss my meeting. 

State of Natural Speech and Italy

April 5, 2011

Last week, I had the opportunity to attend and speak at InteractiveMedia’s Speech Workshop in Rome.  Speech recognition has become much more mainstream and accepted in the past 5 years, due mainly to the industry making huge strides in getting speech recognition to work, and also frankly to it being more ubiquitous, such as in cars, so people are more comfortable with it. 

While I used to be very embedded in the speech scene, I haven’t been lately. 

A Unified Communications Outlook

March 29, 2011

Last week, we held a small event with some of our key Unified Communication partners.  We invited Jim Burton from UC Strategies to speak to the group, who by the way this week is running his own UC Strategies conference in La Jolla.  While readers of my blog know that I spend a lot of time discussing mobile communications issues and thoughts, some readers may not know that Dialogic has been a huge innovator with IP and unified communications over the years, ranging from being involved in the first VoIP gateway in 1997, to enabling many unified messaging solutions around the same time, to driving pure IP-based handsets in the early 2000’s and to working closely with enabling the various “unified communication hubs” from the large vendors.  We have been at the forefront of this incredible innovation and continue to participate actively in it as it’s still a significant part of our business today.

South Africa and Bandwidth Optimization Techniques

March 22, 2011

Last week, I was in Johannesburg for the Mobile Network Optimization Africa conference, where I spoke on techniques for removing bottlenecks from wireless networks, specifically in the backhaul part of the network.  South Africa is interesting in this regard since if you look at the latest Cisco Visual Networking Index (VNI) report from February 1st, South Africa is expected to be one of the leading countries (in a few years) when measuring average mobile network connection speeds, which means the mobile network can handle more data, which is good, but may also mean trouble for congestion within the network.

The conference was interesting since it looked at optimization of all aspects of the network, from the backhaul part as I mentioned above, to the optimization of the spectrum, optimization of the antennae technologies, optimization of network performance and coverage, load balancing, WiFi offload, and of the new networks such as LTE. 

Prepaid Mobile Internet Services

March 15, 2011

I will be going to Singapore in a few weeks for the Telco Strategies 2011 conference, and I always like going to Asia since the mobile market is different than the US market.  For instance, one difference that’s important to understand is how people pay for the usage of their phones.  In the US, people predominately pay by monthly fee subscription.  And outside of Korea and Japan in APAC, people predominately pay in a prepaid mode. 

N-1-1 Services and Their Evolution

March 8, 2011

Why am I writing about “boring” N11 services?  Well first of all, I used one a few weeks ago that I hadn’t used before (511) and it proved really useful.  And it got me thinking about them and where they could go.  Some of these N11 services are forms of  value-added services and mobile value-added services, and have good growth potential.

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