Jim Machi : Industry Insight
Jim Machi

Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #2

So excited to be back and share three more of the biz and tech expert types of people and businesses that typically...

Full Story »

Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #1

Practically every year since year 2000, one of my companies DIDx Inc has showcased services with an ITEXPO booth and given back...

Full Story »

Internet Trends and the Impact on Enterprise Communications

You might be wondering why last week I wrote about the Cisco VNI and this week I’m writing about the Mary Meeker...

Full Story »

Enterprise Data Traffic Trends

  The Cisco Visual Networking Index (VNI) report is a great place to look for internet data trends.  I took a look...

Full Story »

2018 Rhode Island Blockchain Summit Live Blog

About to start. The hashtag is #ribs2018.David Paolo Founder and CEO of G Media Studios kicks off the day - our MC....

Full Story »

Edge Computing and the Impact on the Enterprise

Back in March, I wrote a blog on Edge Computing.  I received a few comments from readers, so I want to address...

Full Story »

The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

Full Story »

Grading 2014 Predictions

December 2, 2014

 I made some bold predictions last year.  Now is the time to face the music and grade myself.

1. Last year I predicted we’d start to see much more messaging and “cool apps” with voice inclusion.

SS7 Signaling Still Alive and Well

November 25, 2014

As operators migrate to IMS and LTE, and thus IP architectures, SS7 signaling has seemingly been left behind.  After all, Diameter is all the rage today as that is where all the growth is.  There are lots of Diameter market size reports but alas, no new SS7 market size reports that I can find.  In fact, I think the last one was many years ago and I probably have it. 

The era of the hardware-based media server is over -scaling software-based media servers

November 18, 2014

As the telecom world moves closer and closer to software- based infrastructure, many questions are being asked about scalability of these software-based infrastructure solutions. After all, when there are hardware cards full of Digital Signal Processors  (DSPs) you could simply plug in more boards or add more systems (at greater cost) to get to the scalability desired.  In the software world, when using a single machine, the scalability is directly related to the power of the processor used in the box. 

Recognizing the Similarities Between WebRTC and VoIP

November 11, 2014

Next week I’ll be giving a keynote at the WebRTC Conference and Expo V.  When I last gave a keynote at this show, in June of 2013, WebRTC was full of promise. Back then, WebRTC was a disruptive technology that would revolutionize the world.  But I challenged the industry then to create meaningful applications or else WebRTC would flounder and take time to become accepted. 

Outlining the FUture of SEamless COmmunication at FUSECO

November 4, 2014

Next week Dialogic will be on a panel at the Fuseco Forum in Berlin, which is a forum about the “future of seamless communication”.  We’re on the “Towards 5G” panel with Vodafone, Orange, Telenor and the European Commission, which should be interesting.  5G today is a nebulous set of letters since I can’t send you someplace to read about the specs since no specs exist today.  5G is a concept that seems to have sprung from “OK, We Rolled out LTE, Now What’s Next?” coupled with “A Major Mobile Next Gen Network Comes Along Every 10 Years, So We Need the Next One in 2020”. 

The Contact Center's Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service

October 28, 2014

I was recently asked to talk to some of our many contact center customers about the new contact center trends.  It struck me that all the trends I’ve seen over the years all pivot around one theme – how to both improve customer service yet also decrease costs.  This is not an easy thing to do, yet it’s always lurking in the background with contact centers.  And this is one of the reasons, if not the key reason, contact centers embrace new technology. 

Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

October 21, 2014

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in some markets due to competing OTT services.  However, overall, the mobile VAS market is expected to grow at over 10 percent until 2018.  While I couldn’t find anything recently on the Internet that I could point to regarding market size, suffice to say globally it’s between $10B to over $20B per year, likely over $20B. So it’s sizable, still important, and worth fighting for if you are a mobile operator.

IOT tests do NOT tell the whole story

October 14, 2014

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want to be locked into a single vendor, but some of this is also determined by consolidation that they have done, etc.  Either way, there is equipment from various infrastructure providers that make a telecommunications network run. 

LTE Asia Focus on Applications. Finally.

October 7, 2014

A couple of weeks ago, I spoke at the Signaling Focus Day of LTE Asia.  I spoke about the evolution of the Diameter Signaling Controller beyond just a Diameter Routing Agent (DRA) to one that includes the Interworking Function (IWF) so that value-added services can be enabled.  If you want to see my talk, please find it on Slideshare here.  Alan Quayle, who chaired the Signaling Day, has written a nice blog on LTE Asia and the Signaling Day in general.

What is TADS all about?

September 30, 2014

On November 12 and 13 TADS will happen.  TADS bills itself in the following way: “TADSummit (TADS) is focused on building an essential yet missing component of the Telecom Industry, the telecom application developer ecosystem that creates new services and customer value to address the revenue decline from the commoditization of voice and messaging.”

What is so different about TADS compared to other conferences or initiatives that relate to telecom Value-Added Services?  First of all, this is the only conference that really understands that the old way of telecom applications via “walled gardens” are gone and seeks to combine the telecom services with new applications. 

Featured Events