Jim Machi : Industry Insight
Jim Machi

The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

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The SmartHome, The Service Provider, and Connectivity

The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name...

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Part 3 of Pros and Cons of Hosted vs. CPE Phone Systems

In part 2 of this series I discussed price. Now let’s wrap up this series and talk about Unified Communications, features and...

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How to Prepare for The Future of Work

The future of work continues to change and the predictions of mass joblessness as a result of AI and robotic automation have...

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Pros and Cons of Hosted vs. On Premise Phone Systems (Part 2)

In Part 1 we discussed some of the considerations that would affect a cloud vs on-premise solution. Now I’d like to start...

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Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Is Texting Still Growing? Depends.

May 1, 2018





Two weeks ago I wrote about fax, last week I wrote about voice and this week I will write about text.   While most of us have “heard” that texting is decreasing, it’s important to understand what the definition of texting is in that context.  Sure, text in the context of carrier based person to person SMS texting is declining.  But if you add in the various incarnations of the text “substitutes”, or messaging apps, such as WhatsApp, Facebook, Apple Message, Skype, Jabber, HipChat, etc.



Why We will need Voice Services

April 24, 2018

Why Not Move to Cloud Fax?

April 16, 2018

 

The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud based solutions can now be offered to the enterprise.  Faxing is a great solution to be offered in the cloud.  

SIP Trunking and Marking the Evolution of the Enterprise 2

April 9, 2018



Last week, I explored the SIP Trunking market and started to explain the benefits of SIP Trunking.   Enterprise IT cost savings, as explained last week, is a key driver.

There are also savings on calls, especially long distance calls.  There might be IP to IP calls via a service like Skype so there are no long distance charges at all, or there might be IP to PSTN calls, where the move to the PSTN occurs locally so it’s only a local call. 

SIP Trunking and Marking the Evolution of the Enterprise

April 2, 2018

 

Many of us in the industry live VoIP, and live VoIP even more.   As such, some people are surprised that people still have kitchen phones, that telephone poles still exist, and that gateways are still out there.  They think the whole world is on SIP and IP already.  

The rise of video calls and video call monitoring

March 27, 2018


Video calling is becoming more prevalent.  Obviously, smartphones have played a huge role here.  There are analyst reports regarding millennials increasing their usage of video calls.  WhatsApp allows video calls, and as of May 2017 subscribers were making 55 million video calls per day. 

The Rise (Again, and again, and again) of Edge Computing

March 20, 2018



Where computing power resides is like a sin wave.  Just ebbs and flows from being centralized to being on the edge.  When I first started work, we all programmed with mainframes from a dumb terminal.  Computing resources were in the mainframe. 

Where your UC solution should be is not the same for every business

March 12, 2018




There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise equipment (CPE) or should it be in the cloud? 


But what is right for your neighbor might not necessarily be right for you. 

Back from Hiatus and what Went on at MWC - The 5G and AI Hype Game

March 6, 2018

 

After a short blog hiatus, I am back in the blogging saddle.   The integration of Dialogic CCD into Sangoma has been my focus these past 6 or so weeks.   Last week I went to MWC and that spurred me to go back to weekly blogging as I saw a lot there – some interesting, some not so interesting.

The End (and Beginning) of a Good Thing

January 9, 2018




After approximately 13 years and over 650 Tuesday morning blogs for Dialogic (and actually one last Thursday and this past Sunday), this is my last one (for Dialogic).  I was writing monthly articles for Internet Telephony for years prior to my blogging and then I switched to also writing blogs around that time and posting them on tmcnet.com.  Everyone told me to get to a consistent posting pattern to have the best chance of your blog getting more readers.  Of course writing about interesting topics might help. 


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