Jim Machi : Industry Insight
Jim Machi

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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LTE Asia Focus on Applications. Finally.

October 7, 2014

A couple of weeks ago, I spoke at the Signaling Focus Day of LTE Asia.  I spoke about the evolution of the Diameter Signaling Controller beyond just a Diameter Routing Agent (DRA) to one that includes the Interworking Function (IWF) so that value-added services can be enabled.  If you want to see my talk, please find it on Slideshare here.  Alan Quayle, who chaired the Signaling Day, has written a nice blog on LTE Asia and the Signaling Day in general.

What is TADS all about?

September 30, 2014

On November 12 and 13 TADS will happen.  TADS bills itself in the following way: “TADSummit (TADS) is focused on building an essential yet missing component of the Telecom Industry, the telecom application developer ecosystem that creates new services and customer value to address the revenue decline from the commoditization of voice and messaging.”

What is so different about TADS compared to other conferences or initiatives that relate to telecom Value-Added Services?  First of all, this is the only conference that really understands that the old way of telecom applications via “walled gardens” are gone and seeks to combine the telecom services with new applications. 

Will VoLTE and the iPhone6 Finally be the Vehicle to Monetize Mobile Video?

September 23, 2014

VoLTE doesn’t just mean Voice over LTE.  It also means Video over LTE.  IMS/LTE includes support for IR.94 which describes how to make conversational video calls over LTE.  Video has been possible over 3G networks. 

The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)

September 16, 2014

Next week, I will be speaking at the Signaling Focus Day of LTE Asia.  The signaling focus day obviously will have much Diameter overtones since Diameter is the signaling protocol for LTE networks.  But LTE networks are not the only cellular networks and will not be the only cellular networks for some time. Interoperability and Interworking with GSM and 3G networks will be critical as will interworking with other mobile networks such as Wi-Fi networks. 

Practical and Smart IMS

September 9, 2014

Last week, I wrote about the drivers behind the recent increase in IP multimedia system (IMS) deployments. As communication service providers (CSPs) begin to embrace IMS, it’s important to remember that co-existence and phasing is vital in many of the deployments where VoLTE and IMS networks meet. As things stand, IP-based next-gen networks (NGNs) and circuit-switched networks not only continue to co-exist, but are also poised to do so for many years to come. This requires interworking between these different network architectures.

What's Driving IMS Today?

September 2, 2014

IP multimedia system (IMS) network architecture has been around for a long time.  While it was originally conceived for mobile IP networks, it first gained acceptance in wireline IP networks, such as cable networks. To date, acceptance has been spotty in the mobile arena, but that’s starting to change. Why now? 

Speech Analytics - Data Mining Those Recordings

August 26, 2014

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech / Voice Analytics is really taking off.  Voice analytics is basically taking all the recording that is going on, and analyzing that information into more structured and reportable formats.  In the past, we called this “data mining”. 

VoLTE Versus WebRTC: I didn't know it was a battle

August 19, 2014

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will win.” Those who believe that there has to be a concrete winner and loser in this debate say so because WebRTC is over-the-top content (OTT),while VoLTE is carrier supported.

I do not necessarily see it that way. In my opinion, WebRTC is a way for voice and  video to be integrated into communications applications. Sure, you can make a WebRTC point-to-point VoIP call, which technically would compete with a VoLTE call, but WebRTC really comes down to the apps.

Modems? In This Day and Age?

August 13, 2014

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your digital or analog line, and literally place “calls” to the Internet. Nowadays, we either use Wi-Fi or some other type of broadband connection. But in the early days of the Internet, connecting through a modem was the only option.

Internet Telephony Expo: Still Relevant?

August 5, 2014

I’ve attended the ITExpo for many years, and lately I’ve been asking myself, “Is this event still relevant?” At one time, ITExpo stood for Internet Telephony Expo and well, long gone are the days when we need special conferences to learn about VoIP. This year’s event is taking place in Las Vegas next week, and while I like Vegas, do I really want to be there when it’s 112 degrees?

The answer is yes. Despite the heat, I’m looking forward to speaking at the ITExpo next week because I’m confident that it’s still a relevant event.

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