Jim Machi : Industry Insight
Jim Machi

Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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Cloudstudio with Your UCaaS, Would You Like Fries With That?

McDonald's is famous for asking customers if they want fries with their order and as a result, over the years, they have...

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Martello Offers Unique SD-WAN Solutions

Martello Technologies has become one of the more interesting players in the SD-WAN space - by purchasing Elfiq - one of the first...

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New Rev.io REST API Helps Carriers Reduce Leakage, Improve ROI

Revenue leakage among carriers is close to a billion dollars and as new services come on line, the complexity of managing various...

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As an enterprise, why you should care about 5G

As an enterprise, why should you care about 5G?  I mean, after all, it means new phones, new bring your own...

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New VTech Devices Bring SIP and Key System Functionality to Business

Sometimes you need to go backward to go forward is what we thought when we met for an exclusive interview with...

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Jenne Becomes Leading UCaaS Value-Added Distributor

As resellers evolve from selling telecom hardware like PBXs to UCaaS, they often need help to figure out how to do it...

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Where your UC solution should be is not the same for every business

March 12, 2018




There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise equipment (CPE) or should it be in the cloud? 


But what is right for your neighbor might not necessarily be right for you. 

Back from Hiatus and what Went on at MWC - The 5G and AI Hype Game

March 6, 2018

 

After a short blog hiatus, I am back in the blogging saddle.   The integration of Dialogic CCD into Sangoma has been my focus these past 6 or so weeks.   Last week I went to MWC and that spurred me to go back to weekly blogging as I saw a lot there – some interesting, some not so interesting.

The End (and Beginning) of a Good Thing

January 9, 2018




After approximately 13 years and over 650 Tuesday morning blogs for Dialogic (and actually one last Thursday and this past Sunday), this is my last one (for Dialogic).  I was writing monthly articles for Internet Telephony for years prior to my blogging and then I switched to also writing blogs around that time and posting them on tmcnet.com.  Everyone told me to get to a consistent posting pattern to have the best chance of your blog getting more readers.  Of course writing about interesting topics might help. 


STP's Just Keep Going

January 7, 2018

 

When I’m meeting with customers, usually I do a brief overview of our product line.  While we have all the cool software and NFV and AWS based network infrastructure, we also have some more traditional products.   And when our customers find out we sell Signaling Transfer Points (STP) and other SS7 products, they sometimes are astounded these nodes are still being sold.

The Evolution of the Software Media Server

January 4, 2018



As part of Intel in the late 1990’s the Dialogic division saw a window into the incredible processing power of the forthcoming Intel CPUs and decided to port the media processing DSP functions such as echo cancel, play/record, codec creation, conferencing and speech processing, to name a few, to the Intel processor.   In those New Jersey labs on Route 10, the software media server was born.  These functions were running on a host based server and our incredible marketing department at the time came up with the term Host Media Processing (HMP).   It stuck.

Considerations for Cloud Based SBC's Part 2

January 2, 2018

 

As Infrastructure as a Service (IaaS) takes hold, which means there are key communications infrastructure nodes running your business that are now out of your physical control because they are running in the cloud, the ability to understand how these nodes are performing is more critical than ever. 

In the December 19th blog, I explored the importance of the ability for an SBC to scale in a cloud environment.

Considerations for Cloud Based SBC's

December 19, 2017



As more and more enterprises are turning away from CPE based equipment to cloud-based services, Infrastructure as a Service is becoming more prevalent.  One of the key infrastructure nodes that will be required on these enterprise IP-based virtual networks will be SBCs.  These SBCs will still be required to serve their traditional roles including securing the network border and media transcoding for the cloud-based services, such as Unified Communications, that they support. 

2018 (Likely Wrong) Predictions

December 12, 2017





Last year, I refrained from making any telecom predictions.   And no one complained.  And this year I was content to continue down that path.  However, I got an offer I couldn’t refuse regarding making 2018 predictions for the Fast Mode 2018 Trends and Outlook, so I did. 



Value Added Services In IoT

December 5, 2017


A couple of months ago, I had the opportunity to speak at TechXLR8 Asia in Singapore.  It was a dynamic conference covering topics such as 5G and IoT.  I spoke about the convergence of IoT and Real Time Communications, which we’re already starting to see.

Many of us are familiar with the concept of value-added services in communications. 

Call and Talk to Watson

November 21, 2017

The future contact center is an exciting place.  Artificial Intelligence will be front and center.  The elements of some of this exist today.  First of all, we are seeing Chatbots enter the scene which prompt you and respond to you. 

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