Jim Machi : Industry Insight
Jim Machi

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Skype + Microsoft = Good for Microsoft

July 5, 2011

The Microsoft Worldwide Partner Conference is next week in Los Angeles.   I’m sure there will be extreme interest in the Skype deal and whether Microsoft will have something more to say about it, especially given the recent announcement that the FTC has approved it

I see people writing that the main deal driver is to improve Microsoft’s position in the mobile arena, given Skype can work on iPhones and iPads (I’ve seen people in airports holding an iPad to their ears because of Skype!) and Android devices. 

Mobile Backhaul and Revenue Prediction Curves

June 23, 2011

How come seemingly every revenue prediction curve I see has one of two forms – the “scary” curve which I show above, or the “hockey stick” curve which is the opposite of this?  There are options in-between, which in fact are probably more realistic, but people like to show extremes to make a point.  I write this because earlier this week, I attended Light Reading’s Backhaul and Core Strategies for Mobile Operators Conference in New York.  Telllabs put a chart like this up when talking about the mobile operators’ “profit crisis,” meaning that revenue/bit is declining faster than cost/bit. 

Mobile Money is Not a Port-o-ATM

June 20, 2011

In doing research for this blog, the first search that comes up when typing in “Mobile Money” is for a company that provides mobile ATM machines.  Well, let me be the first to tell you that port-o-ATMs are not the entirety of what mobile money is all about.

I have long been intrigued by the prospect of using your phone to pay for services – simply swipe your phone at something that’s near (or part of) the cash register and your phone acts like a credit card. 

Differences in Mobile Value-Added Services Around the World

June 14, 2011

Since I travel around the world quite a bit, I am frequently asked what the differences are in mobile value-added services in the different regions. First of all, there are many, many services and every time I go someplace, I find out about a new one.  Sometimes I write about them in this blog.

The Significance of the FCC Data Roaming Ruling

June 7, 2011

On April 7th, the FCC ruled that facilities-based providers of commercial mobile data networks need to offer data roaming arrangements to other commercial providers of mobile data networks on reasonable terms.  In other words, AT&T and Verizon need to offer data roaming connectivity to the other mobile data network providers, which would include the likes of MetroPCS, Leap Wireless, etc.  As you might expect, the Rural Cellular Association (RCA) gave this ruling a big thumbs up, because now they can strike deals with AT&T and Verizon to allow data roaming.  Marketing “data roaming” would theoretically draw more subscribers to them.

ITW and an iPad App

May 31, 2011

Last week, I attended the International Telecoms Week (ITW) in Washington, DC.  It’s a very interesting and unique show for the global wholesale telecommunications community to essentially trade minutes.  They do this at what they call “bilateral tables,” which are, well, tables where one party sits on one side and the other party sits on the other side.  And there are rows and rows of these bilateral tables throughout the venue.

Open Source + JAIN SLEE: Mobicents Makes Sense

May 24, 2011

Service Logic Execution Environments (SLEE) play an important role in the telecommunications network, especially when creating applications that marry the web and mobile experience.

Now, you don’t have to use SLEE and you don’t have to use Open Source to create applications that marry the web and mobile experience, but if you are apt to use Open Source as your development philosophy and are interested in an Open Source platform, then Mobicents is the way to go, since it’s the world’s only Open Source JAIN SLEE platform.  Mobicents was acquired by RedHat in 2007, and is part of the JBOSS Communications Platform, also part of RedHat, so they have a great track record in the Open Source telecoms world. 

The African Telecommunications Opportunity

May 17, 2011

I was in Accra, Ghana last week for a customer and prospect event.  Africa is on the cusp of incredible internet and mobile growth.  Submarine cables are coming in, which means more bandwidth.  And fiber is coming in to interconnect the continent, which means more bandwidth. 

Parallels Between the Music Industry and the Telecom Industry

May 10, 2011

When I was in Singapore in April for the Telecom Asia Awards and Conference 2011, one of the most interesting talks was given by Sandy Monteiro of Universal Music.   Here is a link to an interview he did with TelecomAsia back in January which is also interesting. 

His talk was mainly about the revenue/ARPU parallels between the music industry and the telecom industry.  Revenue in the music industry has fallen from all time highs from over 10 years ago to half of that revenue today, due mainly to digitized music.

From Opportunity to Reality!

May 5, 2011

If you read my last three blogs, then you know that there are a number of ways that mobile networks can be monetized, and this provides a tremendous opportunity for service providers.  However, we must all play a role in the monetization of these networks and the entire ecosystem in order for them to fully reach their potential.

How can Dialogic help, you ask?

As I’ve mentioned, mobile networks are delivering entertainment and information to an ever-widening world eager to connect quickly and seamlessly. Dialogic focuses on the promise of this technology and today, networks using Dialogic technology carry more than fifteen billion minutes of traffic per month, and services built on Dialogic products are used by an estimated two billion mobile subscribers worldwide! 



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