Jim Machi : Industry Insight
Jim Machi

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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Parallels Between the Music Industry and the Telecom Industry

May 10, 2011

When I was in Singapore in April for the Telecom Asia Awards and Conference 2011, one of the most interesting talks was given by Sandy Monteiro of Universal Music.   Here is a link to an interview he did with TelecomAsia back in January which is also interesting. 

His talk was mainly about the revenue/ARPU parallels between the music industry and the telecom industry.  Revenue in the music industry has fallen from all time highs from over 10 years ago to half of that revenue today, due mainly to digitized music.

From Opportunity to Reality!

May 5, 2011

If you read my last three blogs, then you know that there are a number of ways that mobile networks can be monetized, and this provides a tremendous opportunity for service providers.  However, we must all play a role in the monetization of these networks and the entire ecosystem in order for them to fully reach their potential.

How can Dialogic help, you ask?

As I’ve mentioned, mobile networks are delivering entertainment and information to an ever-widening world eager to connect quickly and seamlessly. Dialogic focuses on the promise of this technology and today, networks using Dialogic technology carry more than fifteen billion minutes of traffic per month, and services built on Dialogic products are used by an estimated two billion mobile subscribers worldwide! 



More Ways to Make Money: Mobile VAS, QoE and Advertising

May 3, 2011

In my last two blogs, I talked about ways that service providers can monetize their mobile networks.  In this blog, I’ll explore a few more: mobile value-added services, quality of experience and advertising.

Mobile Value-Added Services

Mobile value-added services are a key element in optimizing networks. According to Infonetics, mobile operators now get 66% of their revenue from voice and 20% from SMS/MMS, with broadband services making up the rest. 

A Few of the Ways Mobile Networks can be Monetized: Usage, Tiered Pricing and Optimization

April 28, 2011

In my last blog, I talked about how monetizing mobile networks is a complex process that involves quite a few different strategies.  In this blog, I’m going explain more what I mean by:

  • Increasing Usage, and revenue from the usage, of the mobile network
  • Tiered Pricing so that heavy users pay for their usage
  • Optimization of the existing network 

Usage

As we all know, more and more subscribers worldwide are coming to the mobile networks, and they are using the mobile networks with increasing frequency.  According to the Cisco Virtual Network published this past February, mobile traffic is expected to grow at almost 100% CAGR through 2015.  

Monetizing Mobile Networks: It's Not as Easy as it Sounds

April 26, 2011

The amount of money spent on mobile spectrum by mobile service providers is enormous. In 2000, European mobile service providers spent $129 billion on 3G licenses, and in 2010 mobile service providers in India alone spent a staggering $14.5 billion on these licenses.  Now, LTE/4G licenses are starting to be awarded.  In Germany in 2010, the spectrum for LTE/4G cost $5.5 billion. 

Everyone on the Planet has a Mobile Phone? Possibly. Italy has an Insight.

April 19, 2011

When I read analyst reports, and I tend to read a lot of them (even when I’m not trying to get to sleep), I keep seeing that at some point in the near future, mobile phone / connected device penetration will surpass the amount of people on the planet.  That’s a lot of devices. What’s behind that?

When is the Bus Coming and How Does that Relate to Innovation?

April 12, 2011

When I travel into New York City, I typically take the bus.  Since I don’t memorize the schedule, I go online to get it and show up around the time it’s scheduled to come to my stop.  The last time I went to New York though, the bus was late.  And I was getting nervous I was going to miss my meeting. 

State of Natural Speech and Italy

April 5, 2011

Last week, I had the opportunity to attend and speak at InteractiveMedia’s Speech Workshop in Rome.  Speech recognition has become much more mainstream and accepted in the past 5 years, due mainly to the industry making huge strides in getting speech recognition to work, and also frankly to it being more ubiquitous, such as in cars, so people are more comfortable with it. 

While I used to be very embedded in the speech scene, I haven’t been lately. 

A Unified Communications Outlook

March 29, 2011

Last week, we held a small event with some of our key Unified Communication partners.  We invited Jim Burton from UC Strategies to speak to the group, who by the way this week is running his own UC Strategies conference in La Jolla.  While readers of my blog know that I spend a lot of time discussing mobile communications issues and thoughts, some readers may not know that Dialogic has been a huge innovator with IP and unified communications over the years, ranging from being involved in the first VoIP gateway in 1997, to enabling many unified messaging solutions around the same time, to driving pure IP-based handsets in the early 2000’s and to working closely with enabling the various “unified communication hubs” from the large vendors.  We have been at the forefront of this incredible innovation and continue to participate actively in it as it’s still a significant part of our business today.

South Africa and Bandwidth Optimization Techniques

March 22, 2011

Last week, I was in Johannesburg for the Mobile Network Optimization Africa conference, where I spoke on techniques for removing bottlenecks from wireless networks, specifically in the backhaul part of the network.  South Africa is interesting in this regard since if you look at the latest Cisco Visual Networking Index (VNI) report from February 1st, South Africa is expected to be one of the leading countries (in a few years) when measuring average mobile network connection speeds, which means the mobile network can handle more data, which is good, but may also mean trouble for congestion within the network.

The conference was interesting since it looked at optimization of all aspects of the network, from the backhaul part as I mentioned above, to the optimization of the spectrum, optimization of the antennae technologies, optimization of network performance and coverage, load balancing, WiFi offload, and of the new networks such as LTE. 

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