Jim Machi : Industry Insight
Jim Machi

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Openpath Intros Next-Gen Access Control System

As everything in our lives has become smart; the phone, speaker, lights, cities, thermostats and doorbells, the reality is that pretty much...

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ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very...

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Small Businesses Have Unique Needs When it Comes to Communication Systems

If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system...

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ChatBots are Marching

Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven...

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Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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Internet Telephony Expo: Still Relevant?

August 5, 2014

I’ve attended the ITExpo for many years, and lately I’ve been asking myself, “Is this event still relevant?” At one time, ITExpo stood for Internet Telephony Expo and well, long gone are the days when we need special conferences to learn about VoIP. This year’s event is taking place in Las Vegas next week, and while I like Vegas, do I really want to be there when it’s 112 degrees?

The answer is yes. Despite the heat, I’m looking forward to speaking at the ITExpo next week because I’m confident that it’s still a relevant event.

Mobile fax? Why do you need that?

July 29, 2014

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually increasing, especially in the areas of fax over IP (FoIP), fax service and computer-based faxing. In fact, the fax industry is predicted to grow to $2.795 million by 2018.

One new technology that’s taking off is mobile fax, which, as the name suggests, involves using your mobile phone as a fax machine.

When Does WebRTC Need a Media Server? Reason #7

July 22, 2014

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server. Last week, I wrote about reason number six: processing of the media stream. This week, I’ll discuss reason number seven, which deals with machine interaction.                                                 

When Does WebRTC Need a Media Server? Reason #6

July 15, 2014

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper about seven situations in which WebRTC would need server-side media processing. Written by Tsahi Levent-Levi, a leading blogger at BlogGeek.me and WebRTC activist, the white paper gives a great overview and unique point of view about why media servers matter.

In the next few weeks, I will explore some of the seven reasons from Tsahi’s white paper. Today we’ll dive into reason number six: processing of the media stream.

The Top Five Tips for Transforming Your Legacy Switching Environment

July 8, 2014

Softswitches, once bastions of the “new” IP telecommunications environment, are now regarded as legacy equipment in some circles. Replacements to full IP multimedia system (IMS) environments are still in full swing, but that takes capital and operational expenditures (CAPEX and OPEX). Upgrading your old softswitch to a modern one can be a better way to go for many carriers. Why?

NFV and SDN: Diameter Signaling Controllers Join the Best of Both Worlds

July 1, 2014

 

In the Heavy Reading white paper, “Control Plane Orchestration: The Evolution of Service Innovation Attributes,” analyst Jim Hodges writes that the telecom industry has never before simultaneously experienced two foundational disruptive technology trends that are complementary. What is he talking about?

TADHack: Adding the Human Element to Communications

June 24, 2014

A few weeks ago, I attended a new developer show in Madrid called TADHack. It’s a smaller event and very different from the average conference. As soon as I walked into the venue, I noticed this weird green hue, kind of like I was in the Wizard of Oz. It had the feel of a nightclub, which was fitting since the developers were hacking late into the night.

TADHack is geared toward communications and voice developers, particularly over-the-top (OTT) communications app developers.

Wi-Fi Offload/Roaming Part 3: Diameter and LTE Interworking Is Crucial

June 17, 2014

In my last blog, I discussed the architectures needed to roam between Wi-Fi and 3G/4G networks. In order to enable interoperability between the different architectures, a mediation and interworking platform is required to support the different scenarios in which RADIUS, Diameter and SS7 are used.

RADIUS is critical for interworking with Wi-Fi networks. Authentication and authorization of roaming subscribers is performed through RADIUS messages over an inter-operator interface between the visited network provider and home service provider.

Is WebRTC for Real or Not?

June 10, 2014

57 percent of respondents to our WebRTC Impact Survey have WebRTC solutions already in development.

Next week, Dialogic will head to Atlanta for the WebRTC Conference & Expo.  While there are many WebRTC-focused events out there offering demos and expert advice, I consider this one to be the best.  So as we prepare for this year’s Expo, now is a good time to ask: Is WebRTC for real? 

Wi-Fi, 3G/4G Roaming and Interworking Architectures

June 3, 2014

In a recent blog, I discussed Wi-Fi roaming and the wireless roaming intermediary exchange (WRIX), which is similar to an internetwork packet exchange (IPX) for Wi-Fi roaming. The WRIX is broken down into three levels that cover the various interactions needed between operators to support roaming.

The first level, WRIX-i (interconnect), specifies the interface between the visited network provider (VNP) and the home service provider (HSP). WRIX-i requires the use of RADIUS authentication, authorization and accounting (AAA) procedures and some specific attributes associated with access and accounting services.

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