Jim Machi : Industry Insight
Jim Machi

Value-Added Services in the VoLTE World - Enterprises

From an enterprise value-added services perspective, voice conferencing could be a good one.  Enterprises still need to host conferences, so conferences that...

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Value-Added Services in the VoLTE World - Leveraging the Device

Looking at the subscriber from a different perspective, that is, one who is going to use the mobile device as an on-ramp...

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Value-Added Services in the VoLTE World - RCS

Mobile Value-Added Services (VAS) has historically meant any kind of service beyond voice where the service provider could charge an additional fee....

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You Can Get Fired for Choosing Dropbox: A True Story

An MSP is contacted by a publicly traded company looking for help managing their IT. When the MSP goes to the company...

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Open Source Software and NFV

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks.  I’ve...

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Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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End of Messaging?

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time.  And I’ve commented on some...

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Modern Communications? Really!?

January 29, 2013

As some of you know from following either the Dialogic twitter account or my tweets, I was recently in Bangkok for our regional Sales Kick-off.  The event was excellent and we were so busy I never could find the time to even find out if there was a “Hangover Part II” tour.

Anyway, on the way out of Bangkok our flight had to turn back due to technical difficulties.  We had to de-plane and it became evident pretty quickly we’d miss our connecting flight from Narita to Newark. 

The Disruption, and subsequent innovation from WebRTC, part 3

January 22, 2013

In the final part of this WebRTC disruption blog, I will explore the impacts of moving to WebRTC on the network some more and finish the discussion I started last week about interconnecting WebRTC to the “real world”. 

One interconnect to the real world that needs to occur is regarding the use of functions like IVRs and conferencing.  If a browser-to-browser experience is more the norm, what if the recipient of a call cannot (or doesn’t want to) answer the phone? 

The Disruption, and subsequent innovation from WebRTC, part 2

January 15, 2013

In last week’s blog, I explored why WebRTC could be game-changing.  In this blog, I will go a bit deeper into these changes.  Even for a company like Dialogic, with our software media server and software signaling stacks enabling other companies to create innovative applications, it is significant for a variety of reasons.

First of all, when we create our enabling platforms, we have to make sure we test for Android, iPhone, etc.

The Disruption, and subsequent innovation from WebRTC, part 1

January 8, 2013

Over the course of my career, I have worked with many disruptive technologies. Perhaps the most disruptive so far have been Voice Over IP (VoIP) which has literally changed the telecom industry, and WiFi since it was the first to untether us from our desks.  

But there is a new technology on the horizon which has the potential to be just as impactful- Web Real Time Communications (WebRTC).  Perhaps you’ve heard of it and thought it was just a new API?

Using your Cell Phone to pay for Parking

January 1, 2013

When I was in Washington, DC in early November for the US Telecom “Voice Innovation Summit” I was floored when I was walking around and saw signs to “pay for your parking with your phone”.  I’ve seen and witnessed a lot of mobile value-added service applications around the world, but not typically first in the US.  So when I saw this I actually did a double-take.  This stuff just doesn’t happen in the US first.

When is Wi-Fi not Wi-Fi - When it's Super

December 26, 2012


At IT Expo a few months ago (I know, I know, I’m just getting around to writing about it!), I wandered into the Super Wi-Fi area.  After all, Wi-Fi has had a profound impact on a lot of our lives.  And Super always sounds better.  So I wanted to find out about this.


5 Things Mobile Carriers Should Want to Find in their Stockings

December 18, 2012

Times are tough for mobile carriers.  ARPUs have been declining. OTT players are offering services that used to be their services over their own mobile broadband networks and getting millions of people to use them. (WHAT is THAT ALL ABOUT?)  And there isn’t enough CAPEX to keep up.  

IPX to Stop the Many, Many, Many, Many Network Interconnect Chaos

December 11, 2012

A few weeks ago, I spoke at the US Telecom “Voice Innovation Summit”.  I was placed in the part of the conference titled “From POTS to Communication Free-For-all”.  My point of view is that even though yes, there are many, many, many, many, many, many, many, many different types of IP Networks, it really doesn’t have to be a free-for-all.  First of all, connectivity is happening today, so it’s fine in a certain respect. 

My 2103 Predictions

December 4, 2012

This is the time of year that I’ll make my industry predictions for the next calendar year.  First of all, I would like to say that there will be a 2013.  I know the Mayan calendar ends on December 21st, but if I really believed that, then I wouldn’t really be making any 2013 predictions, would I?  Plus, even if the Mayans are right, then no one will be around to know I predicted a 2013. 

Grading My 2012 Predictions

November 27, 2012

It’s that horrible time of year to grade my 2012 predictions from a year ago. 

1. 2012 will be year of interactivity.  What does that mean?  The increased penetration of smartphones worldwide, with worldwide 3G network buildout, will enable more mobile interactivity via social networking tools like Facebook and Skype instant messaging.

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