Jim Machi : Industry Insight
Jim Machi

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 3

April 3, 2012

This blog series has delved into the Over the Top dilemma that was highlighted in the opening keynotes from Mobile World Congress which took place at the end of February. The dilemma for service providers is that they are competing in the area of communications services with the companies who are providing services on their data networks. And these services are taking revenue away from the service providers, who require CAPEX and OPEX to run the networks.

Last week, I explored at a high level what a service provider could do to compete, such as offering a unique twist to a value-added service. One area this could be in is the mobile video conferencing arena.

The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 2

March 27, 2012

Last week I delved further into the Over the Top (OTT) players competing with the service providers that their services are running on. I ended that blog with comments about service providers needing to “offer value” and a forward pointer here to this blog. So what can they do to compete with the OTT players?

1.  First of all, the service providers know how to really bill.

Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 1

March 20, 2012

As I stated in my blog two weeks ago, at Mobile World Congress there was discussion about the top guys not paying their fair share.   At the opening keynotes during MWC, Telecom Italia and AT&T especially noted the competition from Over the Top players.  For instance, the ITU is reporting that SMS revenues are declining as users adopt different ways of messaging, including Over the Top services.

HD Voice Status

March 13, 2012

It’s been a while since I reported on the status of mobile HD Voice. Wideband voice codecs, which double the audio frequency spectrum encoded, are important since they give new clarity to talking on the phone. I’ve spoken to colleagues with wideband codecs on enterprise networks and it makes a huge difference.   If you don’t believe me, watch this video on YouTube.

Mobile World Congress 2012 Themes

March 6, 2012

Mobile World Congress was last week.  And while I was personally busy (see below) I did have time to check out the show and notice some key themes.

1.  There was quite a bit of hype about “User Experience.”  Dialogic has been speaking about this for some time, and in fact, our theme at MWC was about our ability to improve the Mobile Experience. 

Mobile Experience and Mobile World Congress

February 27, 2012

Mobile World Congress started today.   If you have not been to one of these shows, it’s an experience you will not soon forget.  If you walk by our pavilion on the main Avenue (AV-114), you will see a front graphic that looks like the image below.  The giant QR code will go to a video relating to Quality of Experience monitoring and tracking software that Dialogic announced just prior to Mobile World Congress.

Mobile Video Quality of Experience, Part 3

February 21, 2012

In last week’s blog, I discussed a new way that video quality can be measured, i.e. measuring perceptual quality of experience.  This week, I am going to build on that idea, and talk about the benefits that this type of measurement can have to operators.  For starters, once an operator can validate the perceptual quality for a specific piece of video content, the operator can increase revenue through a wide range of offers, including subscriptions or pay-per-view.

Mobile Video Quality of Experience, Part 2

February 14, 2012

Two weeks ago, I talked about the rise in sales of video-enabled mobile devices and how consumers now expect exceptional quality since they are paying extra for premium services.  But how can video quality really be measured?

Traditional methods of measuring video quality focused around QoS, and usually involved some technical measure of network performance that dates back to voice technology.

Mobile Video Conferencing and IT Expo

February 7, 2012

IT Expo East was held last week in Miami.

One thing I like to do at shows is to figure out if there is a clear theme or not.  Sometimes there is, and sometimes there isn’t. 

Mobile Video Quality of Experience, Part I

January 31, 2012

Device manufacturers and carriers are touting the quality and speed of their offerings. You’ve probably noticed that they’re always advertising how fast movies and videos can be downloaded, the quality of video streaming, and the sharpness of video quality.  Meanwhile, television networks and other content providers are promoting the convenience of video on demand. Together, this provides an expectation among consumers that not only will they be able to view everything from football games to their favorite shows wherever and whenever they want, but that the experience will be similar to watching the same content in real time.

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