Jim Machi : Industry Insight
Jim Machi

Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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More Ways to Make Money: Mobile VAS, QoE and Advertising

May 3, 2011

In my last two blogs, I talked about ways that service providers can monetize their mobile networks.  In this blog, I’ll explore a few more: mobile value-added services, quality of experience and advertising.

Mobile Value-Added Services

Mobile value-added services are a key element in optimizing networks. According to Infonetics, mobile operators now get 66% of their revenue from voice and 20% from SMS/MMS, with broadband services making up the rest. 

A Few of the Ways Mobile Networks can be Monetized: Usage, Tiered Pricing and Optimization

April 28, 2011

In my last blog, I talked about how monetizing mobile networks is a complex process that involves quite a few different strategies.  In this blog, I’m going explain more what I mean by:

  • Increasing Usage, and revenue from the usage, of the mobile network
  • Tiered Pricing so that heavy users pay for their usage
  • Optimization of the existing network 

Usage

As we all know, more and more subscribers worldwide are coming to the mobile networks, and they are using the mobile networks with increasing frequency.  According to the Cisco Virtual Network published this past February, mobile traffic is expected to grow at almost 100% CAGR through 2015.  

Monetizing Mobile Networks: It's Not as Easy as it Sounds

April 26, 2011

The amount of money spent on mobile spectrum by mobile service providers is enormous. In 2000, European mobile service providers spent $129 billion on 3G licenses, and in 2010 mobile service providers in India alone spent a staggering $14.5 billion on these licenses.  Now, LTE/4G licenses are starting to be awarded.  In Germany in 2010, the spectrum for LTE/4G cost $5.5 billion. 

Everyone on the Planet has a Mobile Phone? Possibly. Italy has an Insight.

April 19, 2011

When I read analyst reports, and I tend to read a lot of them (even when I’m not trying to get to sleep), I keep seeing that at some point in the near future, mobile phone / connected device penetration will surpass the amount of people on the planet.  That’s a lot of devices. What’s behind that?

When is the Bus Coming and How Does that Relate to Innovation?

April 12, 2011

When I travel into New York City, I typically take the bus.  Since I don’t memorize the schedule, I go online to get it and show up around the time it’s scheduled to come to my stop.  The last time I went to New York though, the bus was late.  And I was getting nervous I was going to miss my meeting. 

State of Natural Speech and Italy

April 5, 2011

Last week, I had the opportunity to attend and speak at InteractiveMedia’s Speech Workshop in Rome.  Speech recognition has become much more mainstream and accepted in the past 5 years, due mainly to the industry making huge strides in getting speech recognition to work, and also frankly to it being more ubiquitous, such as in cars, so people are more comfortable with it. 

While I used to be very embedded in the speech scene, I haven’t been lately. 

A Unified Communications Outlook

March 29, 2011

Last week, we held a small event with some of our key Unified Communication partners.  We invited Jim Burton from UC Strategies to speak to the group, who by the way this week is running his own UC Strategies conference in La Jolla.  While readers of my blog know that I spend a lot of time discussing mobile communications issues and thoughts, some readers may not know that Dialogic has been a huge innovator with IP and unified communications over the years, ranging from being involved in the first VoIP gateway in 1997, to enabling many unified messaging solutions around the same time, to driving pure IP-based handsets in the early 2000’s and to working closely with enabling the various “unified communication hubs” from the large vendors.  We have been at the forefront of this incredible innovation and continue to participate actively in it as it’s still a significant part of our business today.

South Africa and Bandwidth Optimization Techniques

March 22, 2011

Last week, I was in Johannesburg for the Mobile Network Optimization Africa conference, where I spoke on techniques for removing bottlenecks from wireless networks, specifically in the backhaul part of the network.  South Africa is interesting in this regard since if you look at the latest Cisco Visual Networking Index (VNI) report from February 1st, South Africa is expected to be one of the leading countries (in a few years) when measuring average mobile network connection speeds, which means the mobile network can handle more data, which is good, but may also mean trouble for congestion within the network.

The conference was interesting since it looked at optimization of all aspects of the network, from the backhaul part as I mentioned above, to the optimization of the spectrum, optimization of the antennae technologies, optimization of network performance and coverage, load balancing, WiFi offload, and of the new networks such as LTE. 

Prepaid Mobile Internet Services

March 15, 2011

I will be going to Singapore in a few weeks for the Telco Strategies 2011 conference, and I always like going to Asia since the mobile market is different than the US market.  For instance, one difference that’s important to understand is how people pay for the usage of their phones.  In the US, people predominately pay by monthly fee subscription.  And outside of Korea and Japan in APAC, people predominately pay in a prepaid mode. 

N-1-1 Services and Their Evolution

March 8, 2011

Why am I writing about “boring” N11 services?  Well first of all, I used one a few weeks ago that I hadn’t used before (511) and it proved really useful.  And it got me thinking about them and where they could go.  Some of these N11 services are forms of  value-added services and mobile value-added services, and have good growth potential.

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