Jim Machi : Industry Insight
Jim Machi

3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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The Significance of the FCC Data Roaming Ruling

June 7, 2011

On April 7th, the FCC ruled that facilities-based providers of commercial mobile data networks need to offer data roaming arrangements to other commercial providers of mobile data networks on reasonable terms.  In other words, AT&T and Verizon need to offer data roaming connectivity to the other mobile data network providers, which would include the likes of MetroPCS, Leap Wireless, etc.  As you might expect, the Rural Cellular Association (RCA) gave this ruling a big thumbs up, because now they can strike deals with AT&T and Verizon to allow data roaming.  Marketing “data roaming” would theoretically draw more subscribers to them.

ITW and an iPad App

May 31, 2011

Last week, I attended the International Telecoms Week (ITW) in Washington, DC.  It’s a very interesting and unique show for the global wholesale telecommunications community to essentially trade minutes.  They do this at what they call “bilateral tables,” which are, well, tables where one party sits on one side and the other party sits on the other side.  And there are rows and rows of these bilateral tables throughout the venue.

Open Source + JAIN SLEE: Mobicents Makes Sense

May 24, 2011

Service Logic Execution Environments (SLEE) play an important role in the telecommunications network, especially when creating applications that marry the web and mobile experience.

Now, you don’t have to use SLEE and you don’t have to use Open Source to create applications that marry the web and mobile experience, but if you are apt to use Open Source as your development philosophy and are interested in an Open Source platform, then Mobicents is the way to go, since it’s the world’s only Open Source JAIN SLEE platform.  Mobicents was acquired by RedHat in 2007, and is part of the JBOSS Communications Platform, also part of RedHat, so they have a great track record in the Open Source telecoms world. 

The African Telecommunications Opportunity

May 17, 2011

I was in Accra, Ghana last week for a customer and prospect event.  Africa is on the cusp of incredible internet and mobile growth.  Submarine cables are coming in, which means more bandwidth.  And fiber is coming in to interconnect the continent, which means more bandwidth. 

Parallels Between the Music Industry and the Telecom Industry

May 10, 2011

When I was in Singapore in April for the Telecom Asia Awards and Conference 2011, one of the most interesting talks was given by Sandy Monteiro of Universal Music.   Here is a link to an interview he did with TelecomAsia back in January which is also interesting. 

His talk was mainly about the revenue/ARPU parallels between the music industry and the telecom industry.  Revenue in the music industry has fallen from all time highs from over 10 years ago to half of that revenue today, due mainly to digitized music.

From Opportunity to Reality!

May 5, 2011

If you read my last three blogs, then you know that there are a number of ways that mobile networks can be monetized, and this provides a tremendous opportunity for service providers.  However, we must all play a role in the monetization of these networks and the entire ecosystem in order for them to fully reach their potential.

How can Dialogic help, you ask?

As I’ve mentioned, mobile networks are delivering entertainment and information to an ever-widening world eager to connect quickly and seamlessly. Dialogic focuses on the promise of this technology and today, networks using Dialogic technology carry more than fifteen billion minutes of traffic per month, and services built on Dialogic products are used by an estimated two billion mobile subscribers worldwide! 



More Ways to Make Money: Mobile VAS, QoE and Advertising

May 3, 2011

In my last two blogs, I talked about ways that service providers can monetize their mobile networks.  In this blog, I’ll explore a few more: mobile value-added services, quality of experience and advertising.

Mobile Value-Added Services

Mobile value-added services are a key element in optimizing networks. According to Infonetics, mobile operators now get 66% of their revenue from voice and 20% from SMS/MMS, with broadband services making up the rest. 

A Few of the Ways Mobile Networks can be Monetized: Usage, Tiered Pricing and Optimization

April 28, 2011

In my last blog, I talked about how monetizing mobile networks is a complex process that involves quite a few different strategies.  In this blog, I’m going explain more what I mean by:

  • Increasing Usage, and revenue from the usage, of the mobile network
  • Tiered Pricing so that heavy users pay for their usage
  • Optimization of the existing network 

Usage

As we all know, more and more subscribers worldwide are coming to the mobile networks, and they are using the mobile networks with increasing frequency.  According to the Cisco Virtual Network published this past February, mobile traffic is expected to grow at almost 100% CAGR through 2015.  

Monetizing Mobile Networks: It's Not as Easy as it Sounds

April 26, 2011

The amount of money spent on mobile spectrum by mobile service providers is enormous. In 2000, European mobile service providers spent $129 billion on 3G licenses, and in 2010 mobile service providers in India alone spent a staggering $14.5 billion on these licenses.  Now, LTE/4G licenses are starting to be awarded.  In Germany in 2010, the spectrum for LTE/4G cost $5.5 billion. 

Everyone on the Planet has a Mobile Phone? Possibly. Italy has an Insight.

April 19, 2011

When I read analyst reports, and I tend to read a lot of them (even when I’m not trying to get to sleep), I keep seeing that at some point in the near future, mobile phone / connected device penetration will surpass the amount of people on the planet.  That’s a lot of devices. What’s behind that?

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