Jim Machi : Industry Insight
Jim Machi

Windows 10 Includes Flipboard and Candy Crush Bloatware

Its Memorial Day weekend and while most of you are out in the park, having hot dogs, etc., I'm captivated with my...

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Programmable SIMs for IoT, How DIDs Fit in and Alexa Fun

"Twilio ramps up mobile play with programmable SIMs for IoT and handsets with T-Mobile," says Ingrid lunden at TechCrunch. The idea behind...

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EEOC Finds Silicon Valley filled with Racist, Sexist Criminals

Expect the summer of deflection to continue. I have discovered the reason that there is a lack of diversity in Silicon Valley....

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Open Letter to LinkedIn

What started as a neat online rolodex evolved into a business networking site, but now is a lousy version of Facebook....

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API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to...

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ITW and the Importance of Services

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in...

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All About the API: The One Developer Event You Need

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need....

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HTML5 and Its Impact on the Future Market

July 24, 2012

We just converted the last of our Flash graphics over to HTML5 on the Dialogic website. The difference is not discernible, as you can see below. But it got me to think more about HTML5 and its impact on the industry.



Net Neutrality Back in the Spotlight

July 17, 2012

It’s been about a year and a half since I last wrote about Net Neutrality and it is back in the spotlight again. Right before July 4th, Verizon filed a legal brief that argues the FCC regulations on Net Neutrality violate their free speech and that the FCC really doesn’t have the right to issue the regulations. The timing for this filing, right before July 4th, is likely not an accident. But how does one make the leap to free speech from Net Neutrality?

HD Voice Isn't Just for Making Better Phone Calls, Part 2

July 10, 2012

So if you want HD Voice in your network, what do you need to do?  From a phone call side, you need to make sure the phones you’re using support HD Voice and you need to make sure that the network you’re using supports HD Voice. In the case of the enterprise, that would mean the IP – PBX would need to support HD Voice and it would mean the phone sets would also need to support it. If you are using headsets to talk on a VoIP network, like I do at work, then these already support HD Voice.

HD Voice is Not Just for Making Better Phone Calls

July 3, 2012

Even though all we seemingly hear about these days in the communications industry (including many a time in this blog) revolves around wireless broadband, LTE, cool new tablets, and the ever increasing video usage from these smart devices, it’s important to remember that voice services still play a key role. The annual SpeechTEK conference is a good reminder of how important voice is. I will be speaking at this year’s event in August in New York about cloud-based HD Voice.



Ubiquitous Video Calling - Myth or Reality?

June 26, 2012

We all have the same expectations when we place a phone call – it’s going to work and go through. Not going through doesn’t even enter your mind. Whether it’s the landline in your house calling another house or a mobile phone, or the business phone calling another business phone or a mobile phone, you just pick up the phone and dial - and it works. That’s just how it is.

Now put yourself into the realm of making a video phone call.

The Mobile VAS Ecosystem on a Page

June 19, 2012

Last month, I wrote about the Mobile VAS Ecosystem and I was asked a few questions about this topic. I figured the best way to answer these questions was to show this slide and then explain the slide.

First of all, Value Added Services (VAS), in the context of what I’ve been writing about for a long time, are services that consumers would be willing to pay extra for, and would be network-based services.

Backhaul Optimization Technology Even in the Ethernet Backhaul World

June 12, 2012

Last week I talked about mobile backhaul and optimization of the backhaul playing a key role going forward. Another item to consider with backhaul is the movement of backhaul from TDM to Ethernet. There is significant movement in this space going on right now, with Ethernet growing and TDM declining as you would expect. And this trend will clearly keep going as the wireless industry moves to 4G/LTE.

Additionally, this large market and shift to Ethernet backhaul has attracted the attention of the Metro Ethernet Forum (MEF), who have announced Carrier Ethernet 2.0 and their “Mobile Backhaul Initiative.” Essentially, Carrier Ethernet 2.0 enables multiple classes of service over interconnected networks.

The Case for Backhaul Optimization Technology

June 5, 2012

We all understand that mobile subscriptions are growing, and that pretty soon there will be more connected mobile devices on the planet than there are people. And I’ve written in this space before about the Cisco Visual Networking Index, which gives interesting information about past and future mobile data use. One interesting tidbit that came from the last report from February 2012 is that although smartphones represent only 12% of total global handsets today, they account for over 82% of global handset traffic. 

SBCs: A New Necessity for Service Providers and Enterprises, Part 3

May 29, 2012

Three weeks ago, I wrote about the benefits that Session Border Controllers (SBCs) can have for both service providers and enterprises. This week, I’d like to talk about some new applications that SBCs can help enable.

Traditionally, there have been  two general "use cases" for an SBC:

  • As an "interconnect" device located at the "peering" border, or Network-to-Network Interface (NNI), between interconnecting carrier network
  • As an "access" device, in which the SBC protects the edge of a service provider network and provides SIP trunking to an enterprise. 

The Mobile VAS Ecosystem

May 22, 2012

Last week in Thailand, Dialogic held an event for our APAC customers. Although Dialogic is evolving to provide more and more service provider infrastructure products like Softswitches, SBCs and mobile backhaul optimization solutions, the technology enabling part of our business continues to remain vital and important. As such, it was natural for us to hold an “Innovation Panel” where we got a mix of Value Added Service (VAS) solution providers, Dialogic GMs and an analyst to discuss the VAS ecosystem. APAC has always been at the forefront of innovative VAS applications, being the birthplace (on Dialogic enabling technology of course!) of CRBT, Mobile Radio, Voice SMS and countless other VAS applications. 

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