Jim Machi : Industry Insight
Jim Machi

Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Where Do I Stand with Net Neutrality?

March 1, 2011

In last week’s blog, I explored the “free” part of the Net Neutrality issue.  In this week’s blog, I want to explore the wireless internet, since as the wireless capabilities increase, we are getting more and more of a broadband experience wirelessly.

In the wired broadband world, a throttling of content would be frowned upon. 

What's Going on with Net Neutrality?

February 22, 2011

Net Neutrality is a hot topic in the United States.  Essentially, it means “let the internet be open” and let whatever it’s used for, whatever is connected to it, etc. happen as long as it’s lawful.  The FCC has rules regarding the internet and they are designed to prevent content discrimination on the Internet. 

Mobile World Congress Overview

February 17, 2011

On February, 1st, I wrote a Mobile World Congress preview blog and said I expected to see Mobile Backhaul at the show.  Here I am at the last day of the show, and I want to tell you about the major themes I’m seeing.

First and foremost, the major theme is mobile broadband optimization, which includes mobile backhaul as one of the improvement mechanisms.  

ENIAC - The Face of Innovation from 2 to the 6th Years Ago

February 15, 2011

As the computer engineer reader knows, 2 to the 6th is a key number in the binary numeral system.  It also happens to be the number of years ago (plus 1) on February 14th that the first digital computer, the ENIAC, was born, at the University of Pennsylvania.  When I went to Penn many years ago, the ENIAC was sort of there, or shall I say, pieces of it were there, strewn in a room that we all passed by pretty much everyday on our way to classes.  You could have gone in there and taken the leftover vacuum tubes, which were the size of Starbucks Venti cups

The Future of SMS - Rich SMS

February 8, 2011

Two weeks ago, I gave some opinions about why SMS will continue to grow.  I also think SMS will, over time, fundamentally change from today’s 140 character experience.  We’ll start to see video incorporated into SMS, making it more of a “rich” SMS experience.  For instance, I’ve written in the past about location-based services and context aware location-based services

Mobile World Congress Preview - Expect Mobile Backhaul

February 1, 2011

In just two weeks, the key global wireless show will be upon us.  Let’s hope the weather holds out and it looks like the picture below, as opposed to last year when it actually snowed for a bit.





Every year, I have an expectation of what I might see at the show. 

Why Does SMS Continue to Grow? Personal Communications, Social Networking and M2M

January 24, 2011

Many consumers view SMS as an essential function of their phone.  From a service provider perspective though, it is one of the more highly utilized and profitable value added services, with an estimated over 6 trillion SMS’s sent in 2010.  What’s going on with this seemingly basic function?

Using the Mobile Phone Navigator App

January 18, 2011

While I have the AT&T navigator app on my Blackberry and have had it for some time, I never used it until, amazingly enough, I needed it twice in the same week this past December.  I always just either printed out directions from Mapquest or took my old Garmin with me when I needed this kind of thing.  Well, in December I needed it since I didn’t have either of them since, well, I knew where I was going!

Would I Use an iPad on a Business Trip?

January 11, 2011

A couple of weeks ago, I discussed the use of iPhones in the enterprise and mentioned iPads will runneth over the enterprise, but many will end up not being used.   In fact, if CES from last week is any indication, tablets of all sorts will descend upon us like locusts (and depending on your point of view, it could be a plague).

What did I mean, though, when I said that many iPads would end up not being fully utilized? 

Smartphone - Shop and Pay!

January 4, 2011

A few weeks ago, I wrote a blog about people using their smartphones in ways I’ve never seen before during a key shopping trip, namely comparison shopping by taking pictures of barcodes.  And since I witnessed that on more than one occasion, I figured this must be taking off.  So I did some research yesterday figuring that since the holidays are over, some articles and/or research would have been written on this. 

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