Jim Machi : Industry Insight
Jim Machi

Where's the Margin? (Part 1)

As much as I grumble often about the VoIP/UC providers and their lack of differentiation, SD-WAN is going to be just...

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First Hackproof Wi-Fi, then Grab Some IP Communications

While most of TMCnet blog readers want to monetize IP communications, most of the world just wants to be able to use...

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Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software...

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New Flowroute Customer Onboarding Platform Lubricates CSP Porting

Smoothly and effectively onboarding new enterprises is one of the most significant operational challenges for cloud communications providers. Flowroute is aiming squarely...

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CounterPath Bria-X Delivers Cost-Effective UCaaS Solution

In the 1990s Novell had a lock on servers in the enterprise. There was no Linux but SCO UNIX and IBM's AIX...

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Stupid Mistakes Lead to Kelihos Botnet Spam Lord Arrest

Russian Pyotr Levashov spread ransomware and other malicious software through the Kelihos botnet, possibly hacked the U.S. election and probably ran the...

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Is Cloud Infrastructure Swallowing Up NFV?

Service Providers want the infrastructure to be able to scale up (and down), they want to move CAPEX to OPEX, and they...

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What to Expect at Mobile World Congress

February 5, 2013

Mobile World Congress is right around the corner. What are some of the trends one might expect to see at Mobile World Congress?

1. First of all, much whingeing.  With the event being moved to a new location in Barcelona, it will take some time for people to get used to getting there and getting around. 

Modern Communications? Really!?

January 29, 2013

As some of you know from following either the Dialogic twitter account or my tweets, I was recently in Bangkok for our regional Sales Kick-off.  The event was excellent and we were so busy I never could find the time to even find out if there was a “Hangover Part II” tour.

Anyway, on the way out of Bangkok our flight had to turn back due to technical difficulties.  We had to de-plane and it became evident pretty quickly we’d miss our connecting flight from Narita to Newark. 

The Disruption, and subsequent innovation from WebRTC, part 3

January 22, 2013

In the final part of this WebRTC disruption blog, I will explore the impacts of moving to WebRTC on the network some more and finish the discussion I started last week about interconnecting WebRTC to the “real world”. 

One interconnect to the real world that needs to occur is regarding the use of functions like IVRs and conferencing.  If a browser-to-browser experience is more the norm, what if the recipient of a call cannot (or doesn’t want to) answer the phone? 

The Disruption, and subsequent innovation from WebRTC, part 2

January 15, 2013

In last week’s blog, I explored why WebRTC could be game-changing.  In this blog, I will go a bit deeper into these changes.  Even for a company like Dialogic, with our software media server and software signaling stacks enabling other companies to create innovative applications, it is significant for a variety of reasons.

First of all, when we create our enabling platforms, we have to make sure we test for Android, iPhone, etc.

The Disruption, and subsequent innovation from WebRTC, part 1

January 8, 2013

Over the course of my career, I have worked with many disruptive technologies. Perhaps the most disruptive so far have been Voice Over IP (VoIP) which has literally changed the telecom industry, and WiFi since it was the first to untether us from our desks.  

But there is a new technology on the horizon which has the potential to be just as impactful- Web Real Time Communications (WebRTC).  Perhaps you’ve heard of it and thought it was just a new API?

Using your Cell Phone to pay for Parking

January 1, 2013

When I was in Washington, DC in early November for the US Telecom “Voice Innovation Summit” I was floored when I was walking around and saw signs to “pay for your parking with your phone”.  I’ve seen and witnessed a lot of mobile value-added service applications around the world, but not typically first in the US.  So when I saw this I actually did a double-take.  This stuff just doesn’t happen in the US first.

When is Wi-Fi not Wi-Fi - When it's Super

December 26, 2012


At IT Expo a few months ago (I know, I know, I’m just getting around to writing about it!), I wandered into the Super Wi-Fi area.  After all, Wi-Fi has had a profound impact on a lot of our lives.  And Super always sounds better.  So I wanted to find out about this.


5 Things Mobile Carriers Should Want to Find in their Stockings

December 18, 2012

Times are tough for mobile carriers.  ARPUs have been declining. OTT players are offering services that used to be their services over their own mobile broadband networks and getting millions of people to use them. (WHAT is THAT ALL ABOUT?)  And there isn’t enough CAPEX to keep up.  

IPX to Stop the Many, Many, Many, Many Network Interconnect Chaos

December 11, 2012

A few weeks ago, I spoke at the US Telecom “Voice Innovation Summit”.  I was placed in the part of the conference titled “From POTS to Communication Free-For-all”.  My point of view is that even though yes, there are many, many, many, many, many, many, many, many different types of IP Networks, it really doesn’t have to be a free-for-all.  First of all, connectivity is happening today, so it’s fine in a certain respect. 

My 2103 Predictions

December 4, 2012

This is the time of year that I’ll make my industry predictions for the next calendar year.  First of all, I would like to say that there will be a 2013.  I know the Mayan calendar ends on December 21st, but if I really believed that, then I wouldn’t really be making any 2013 predictions, would I?  Plus, even if the Mayans are right, then no one will be around to know I predicted a 2013. 

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