Jim Machi : Industry Insight
Jim Machi

Bitcoin, Blockchain and FinTech to the Brexit Rescue

The One Industry Unaffected by Brexit is RansomwareIt’s undeniable that there is a chance that after seeing Britain leave the EU that...

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The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more...

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API of the Week: GoGo, IBM and Weather Company Reduce Flight Turbulence

We are literally in what seems to be a golden age of API integration. No, APIs aren’t new but something magical seems...

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WebRTC and Cloud-based PBX - Can.do

A few weeks ago I attended and spoke at ByNet Expo in Israel. I spoke in the telecom track about the “Agile...

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Aricent: How to be Digitally Durable

"APIs are now a business model!""A company that has more APIs has more value."If every industry is being digitally disrupted (it is)...

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Cisco VNI Repot on IoT / M2M connectivity

The Internet of Things is all about connectivity of everything.  While some IoT connectivity will be from wired devices and sensors, much...

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Uber Picks Dialpad to Fuel its Growth

We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and...

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The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 3

April 3, 2012

This blog series has delved into the Over the Top dilemma that was highlighted in the opening keynotes from Mobile World Congress which took place at the end of February. The dilemma for service providers is that they are competing in the area of communications services with the companies who are providing services on their data networks. And these services are taking revenue away from the service providers, who require CAPEX and OPEX to run the networks.

Last week, I explored at a high level what a service provider could do to compete, such as offering a unique twist to a value-added service. One area this could be in is the mobile video conferencing arena.

The Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 2

March 27, 2012

Last week I delved further into the Over the Top (OTT) players competing with the service providers that their services are running on. I ended that blog with comments about service providers needing to “offer value” and a forward pointer here to this blog. So what can they do to compete with the OTT players?

1.  First of all, the service providers know how to really bill.

Over the Top Dilemma - Hug, Stiff Arm or Keep Enemies Close? Part 1

March 20, 2012

As I stated in my blog two weeks ago, at Mobile World Congress there was discussion about the top guys not paying their fair share.   At the opening keynotes during MWC, Telecom Italia and AT&T especially noted the competition from Over the Top players.  For instance, the ITU is reporting that SMS revenues are declining as users adopt different ways of messaging, including Over the Top services.

HD Voice Status

March 13, 2012

It’s been a while since I reported on the status of mobile HD Voice. Wideband voice codecs, which double the audio frequency spectrum encoded, are important since they give new clarity to talking on the phone. I’ve spoken to colleagues with wideband codecs on enterprise networks and it makes a huge difference.   If you don’t believe me, watch this video on YouTube.

Mobile World Congress 2012 Themes

March 6, 2012

Mobile World Congress was last week.  And while I was personally busy (see below) I did have time to check out the show and notice some key themes.

1.  There was quite a bit of hype about “User Experience.”  Dialogic has been speaking about this for some time, and in fact, our theme at MWC was about our ability to improve the Mobile Experience. 

Mobile Experience and Mobile World Congress

February 27, 2012

Mobile World Congress started today.   If you have not been to one of these shows, it’s an experience you will not soon forget.  If you walk by our pavilion on the main Avenue (AV-114), you will see a front graphic that looks like the image below.  The giant QR code will go to a video relating to Quality of Experience monitoring and tracking software that Dialogic announced just prior to Mobile World Congress.

Mobile Video Quality of Experience, Part 3

February 21, 2012

In last week’s blog, I discussed a new way that video quality can be measured, i.e. measuring perceptual quality of experience.  This week, I am going to build on that idea, and talk about the benefits that this type of measurement can have to operators.  For starters, once an operator can validate the perceptual quality for a specific piece of video content, the operator can increase revenue through a wide range of offers, including subscriptions or pay-per-view.

Mobile Video Quality of Experience, Part 2

February 14, 2012

Two weeks ago, I talked about the rise in sales of video-enabled mobile devices and how consumers now expect exceptional quality since they are paying extra for premium services.  But how can video quality really be measured?

Traditional methods of measuring video quality focused around QoS, and usually involved some technical measure of network performance that dates back to voice technology.

Mobile Video Conferencing and IT Expo

February 7, 2012

IT Expo East was held last week in Miami.

One thing I like to do at shows is to figure out if there is a clear theme or not.  Sometimes there is, and sometimes there isn’t. 

Mobile Video Quality of Experience, Part I

January 31, 2012

Device manufacturers and carriers are touting the quality and speed of their offerings. You’ve probably noticed that they’re always advertising how fast movies and videos can be downloaded, the quality of video streaming, and the sharpness of video quality.  Meanwhile, television networks and other content providers are promoting the convenience of video on demand. Together, this provides an expectation among consumers that not only will they be able to view everything from football games to their favorite shows wherever and whenever they want, but that the experience will be similar to watching the same content in real time.

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