Industry Insight

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Mobile Video Quality of Experience, Part 2

February 14, 2012

Two weeks ago, I talked about the rise in sales of video-enabled mobile devices and how consumers now expect exceptional quality since they are paying extra for premium services. But how can video quality really be measured?

Traditional methods of measuring video quality focused around QoS, and usually involved some technical measure of network performance that dates back to voice technology.

Tagged: mobile video, QoE, QoS, quality experience, Service quality, Video quality : Related Tags: video quality, quality experience, perceptual quality, video content, service quality, quality

Mobile Video Conferencing and IT Expo

February 7, 2012

IT Expo East was held last week in Miami.

One thing I like to do at shows is to figure out if there is a clear theme or not. Sometimes there is, and sometimes there isn’t.

Tagged: Dialogic, IT Expo, mobile video, video conferencing : Related Tags: mobile video, video conferencing, video, conferencing, mobile

Mobile Video Quality of Experience, Part I

January 31, 2012

Device manufacturers and carriers are touting the quality and speed of their offerings. You’ve probably noticed that they’re always advertising how fast movies and videos can be downloaded, the quality of video streaming, and the sharpness of video quality. Meanwhile, television networks and other content providers are promoting the convenience of video on demand. Together, this provides an expectation among consumers that not only will they be able to view everything from football games to their favorite shows wherever and whenever they want, but that the experience will be similar to watching the same content in real time.

Tagged: Mobile device, Quality of experience, Video quality, video streaming : Related Tags: video quality, video demand, mobile devices, mobile video, quality experience, quality

Mighty Morphing of the Network Border Element, Part 2

January 24, 2012

In last week’s blog, I introduced this graph showing the history and expected trends for network border elements - the Media Gateway and the SBC.

Graph derived from Infonetics data, November 2011

There are two interesting things going on in this graph. First of all, you see the gateways declining and the SBCs growing as time goes on.

Tagged: Media Gateway, SBC, Service provider, Session border controller, Voice over Internet Protocol, Voice over IP : Related Tags: border element, service provider, makes sense, network border, networks, deployed

Mighty Morphing of the Network Border Element, Part I

January 17, 2012

Network Border Elements connect two types of networks to each other, sitting at the edge, or border, of each network. Looking at the data below from Infonetics, you can see a trend developing from back in 2007, which we will explore in more detail in next week’s blog.

The wireline service provider border element of choice back in 2007 was a gateway.

Tagged: Dialogic, Infonetics, SBC VoIP gateway, Session border controller, Voice over IP : Related Tags: border element, between networks, border elements, provider border, network border, networks

Skyping Along

January 10, 2012

Two years ago, Skype was doing about 13% of all International minutes. One year ago, Skype was doing about 20% of all International minutes. We should find out soon what the research analysts think Skype’s percent of 2011 International minutes is, but I’m guessing it will be over 25%, perhaps even approaching 30% for 2011.

Just in Time for the Holidays...Fast, Fast , Fast , FAST!!

December 7, 2011

Tagged: LTE : Related Tags:

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