Jim Machi : Industry Insight
Jim Machi

The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

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The SmartHome, The Service Provider, and Connectivity

The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name...

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Part 3 of Pros and Cons of Hosted vs. CPE Phone Systems

In part 2 of this series I discussed price. Now let’s wrap up this series and talk about Unified Communications, features and...

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How to Prepare for The Future of Work

The future of work continues to change and the predictions of mass joblessness as a result of AI and robotic automation have...

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Pros and Cons of Hosted vs. On Premise Phone Systems (Part 2)

In Part 1 we discussed some of the considerations that would affect a cloud vs on-premise solution. Now I’d like to start...

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Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Russian Winter in Early October and Italian Bling

October 18, 2011

In early October, I visited Moscow to attend Capacity Russia and CIS.   Everyone I was with kept telling me it looked like a regular Russian winter day (except it wasn’t cold ).  See the picture above and you get the idea.  Red Square was more than I expected and I was particularly impressed with the memorial to WWII soldiers just off the Red Square. 

Which FoIP Codec is Best? The Definitive Answer

October 11, 2011

On July 19th, I wrote a blog about Fax and FoIP and the cloud, and I got a few questions in regarding which codec to use when FoIPing, T.38 or G.711.  And since Dialogic just wrote a white paper called “Considerations for Using T.38 versus G.711 for Fax over IP.” I was ecstatic that I’d have a short answer.

Before we get to the simple answer, it’s important to understand a few things. 

Where is PacketMan Flying Next?

October 3, 2011


A few weeks ago, PacketMan was thawed from his nine year ice cave and took the time to explore some of the changes during his hibernation, and future expectations of the Packet network.  Another big change right now for PacketMan is what he actually sees as he’s traveling through the network with the other packets.  Increasingly, as he’s traveling along with the packets, he notices multicolor packets, and if they congregate close enough, he’s able to actually view something.  Yes, because a key part of IP communications now is video of all sorts – downloading movies, watching YouTube, making video calls, etc. 


IT Expo West Turns Up the Heat

September 27, 2011

A couple of weeks ago, I attended the IT Expo event in Austin, Texas.  After many years of being in Los Angeles, the event organizers decided to move the venue to 102 degree heat.  It’s a dry heat though so it’s OK, right? 

Thrive with Communication Solutions

September 20, 2011



The increased capabilities of mobile networks, the increased capabilities of smartphones, and the increased availability of network based applications go hand in hand as revenue growth and ARPU growth engines.  However, it can be argued that of the three, network- based applications are the most important, because if there were no innovative or interesting applications, the networks would be acting simply as on-ramps to the internet.  And if the networks were just on-ramps to the internet, then they just act as pipes and you’d quickly get to pure commoditization.

PacketMan Re-Emerges

September 13, 2011

Back in 2002, before blogs, Twitter and Facebook, a key way to get your message across was to write articles.  I wrote a monthly article for many years for the famously yellow-colored Internet Telephony Magazine.  Things are a little different now – while there is still a yellow-colored Internet Telephony Magazine and there still is an IT Expo, TMC corporation, who runs both of those, now has a very, very large website, runs webinars, and hosts bloggers.  So the magazine is one of their properties as opposed to the main key property. 

Numbed by Analyst Research - What I Did on My Summer Vacation

September 6, 2011

I spent the summer engorged in analyst research.  It was all over my office.  It was in my briefcase.  It was on my computer and iPad.  It was in my head. 

So What's the Deal with User Experience Convergence?

August 30, 2011

In my last blog, I talked about the effects that convergence may have on the future.  This week, I’d like to address the factors that need to be considered when it comes to user experience convergence.  First of all, the delivery network needs to be context-aware.  For example, what is the type of end-point being used (since you don’t want to send 720P to a CIF device)?  

The Next Wave in Communications Convergence

August 23, 2011

Last week, I wrote about the pro and cons of convergence.  But what does the future hold because of convergence?  Due to the capability of the converged networks, hosted offerings have morphed into cloud computing offerings and we have seen communication-based cloud computing offerings emerge.  Cloud computing is about a $100B business, split between SaaS, PaaS and IaaS, with VoIP/UC accounting for $5B. 

Challenges and Opportunities Abound When it Comes to Convergence

August 16, 2011

In my last blog, I discussed the history of convergence and how it’s affected the telecom industry.  Now, I’d like to talk about the pros and cons of convergence.

Let’s start with the cons.

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