Jim Machi : Industry Insight
Jim Machi

Homeland Security and EU Remind us Companies are Not Cybersecure

In case the news of constant breaches isn't enough to inform you that most companies are not prepared for cyberattacks, recently, the...

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Fuze Touts Rapid Growth and Significant Samsung Partnership

Fuze is a global UCaaS provider – in business since 2006. Their average seat size is greater than 3,000 with 40% of...

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Infovista Ipanema SD-WAN Now With Nextgen Application Intelligence+ and Cloud-Native Orchestration

In an in-person interview, Ricardo Belmar, Sr. Dr. Global Enterprise Marketing, Infovista explained the company’s Ipanema SD-WAN has enhanced application intelligence as...

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CallMiner Makes AI-Fueled Speech Analytics a Reality

CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing In an in-person interview. You may know...

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Omilia Conversational AI Expands into Cloud

Omilia is a software company focusing on customer service automation. They have an AI system commercially deployed at large scale. They handle...

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PCM Enhances Collaboration Portfolio

PCM is the 2.3 billion dollar a year organization you may not have heard of. They were once PC Mall – remember...

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Beware of New Zealand-Related Scams and Malware Campaigns

Please make note of this important warning from DHS: ---In the wake of the recent New Zealand mosque shooting, the Cybersecurity and...

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Prepaid Mobile Internet Services

March 15, 2011

I will be going to Singapore in a few weeks for the Telco Strategies 2011 conference, and I always like going to Asia since the mobile market is different than the US market.  For instance, one difference that’s important to understand is how people pay for the usage of their phones.  In the US, people predominately pay by monthly fee subscription.  And outside of Korea and Japan in APAC, people predominately pay in a prepaid mode. 

N-1-1 Services and Their Evolution

March 8, 2011

Why am I writing about “boring” N11 services?  Well first of all, I used one a few weeks ago that I hadn’t used before (511) and it proved really useful.  And it got me thinking about them and where they could go.  Some of these N11 services are forms of  value-added services and mobile value-added services, and have good growth potential.

Where Do I Stand with Net Neutrality?

March 1, 2011

In last week’s blog, I explored the “free” part of the Net Neutrality issue.  In this week’s blog, I want to explore the wireless internet, since as the wireless capabilities increase, we are getting more and more of a broadband experience wirelessly.

In the wired broadband world, a throttling of content would be frowned upon. 

What's Going on with Net Neutrality?

February 22, 2011

Net Neutrality is a hot topic in the United States.  Essentially, it means “let the internet be open” and let whatever it’s used for, whatever is connected to it, etc. happen as long as it’s lawful.  The FCC has rules regarding the internet and they are designed to prevent content discrimination on the Internet. 

Mobile World Congress Overview

February 17, 2011

On February, 1st, I wrote a Mobile World Congress preview blog and said I expected to see Mobile Backhaul at the show.  Here I am at the last day of the show, and I want to tell you about the major themes I’m seeing.

First and foremost, the major theme is mobile broadband optimization, which includes mobile backhaul as one of the improvement mechanisms.  

ENIAC - The Face of Innovation from 2 to the 6th Years Ago

February 15, 2011

As the computer engineer reader knows, 2 to the 6th is a key number in the binary numeral system.  It also happens to be the number of years ago (plus 1) on February 14th that the first digital computer, the ENIAC, was born, at the University of Pennsylvania.  When I went to Penn many years ago, the ENIAC was sort of there, or shall I say, pieces of it were there, strewn in a room that we all passed by pretty much everyday on our way to classes.  You could have gone in there and taken the leftover vacuum tubes, which were the size of Starbucks Venti cups

The Future of SMS - Rich SMS

February 8, 2011

Two weeks ago, I gave some opinions about why SMS will continue to grow.  I also think SMS will, over time, fundamentally change from today’s 140 character experience.  We’ll start to see video incorporated into SMS, making it more of a “rich” SMS experience.  For instance, I’ve written in the past about location-based services and context aware location-based services

Mobile World Congress Preview - Expect Mobile Backhaul

February 1, 2011

In just two weeks, the key global wireless show will be upon us.  Let’s hope the weather holds out and it looks like the picture below, as opposed to last year when it actually snowed for a bit.





Every year, I have an expectation of what I might see at the show. 

Why Does SMS Continue to Grow? Personal Communications, Social Networking and M2M

January 24, 2011

Many consumers view SMS as an essential function of their phone.  From a service provider perspective though, it is one of the more highly utilized and profitable value added services, with an estimated over 6 trillion SMS’s sent in 2010.  What’s going on with this seemingly basic function?

Using the Mobile Phone Navigator App

January 18, 2011

While I have the AT&T navigator app on my Blackberry and have had it for some time, I never used it until, amazingly enough, I needed it twice in the same week this past December.  I always just either printed out directions from Mapquest or took my old Garmin with me when I needed this kind of thing.  Well, in December I needed it since I didn’t have either of them since, well, I knew where I was going!

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