Jim Machi : Industry Insight
Jim Machi

Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

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The Status of WebRTC

It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.  ...

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Prepaid Mobile Internet Services

March 15, 2011

I will be going to Singapore in a few weeks for the Telco Strategies 2011 conference, and I always like going to Asia since the mobile market is different than the US market.  For instance, one difference that’s important to understand is how people pay for the usage of their phones.  In the US, people predominately pay by monthly fee subscription.  And outside of Korea and Japan in APAC, people predominately pay in a prepaid mode. 

N-1-1 Services and Their Evolution

March 8, 2011

Why am I writing about “boring” N11 services?  Well first of all, I used one a few weeks ago that I hadn’t used before (511) and it proved really useful.  And it got me thinking about them and where they could go.  Some of these N11 services are forms of  value-added services and mobile value-added services, and have good growth potential.

Where Do I Stand with Net Neutrality?

March 1, 2011

In last week’s blog, I explored the “free” part of the Net Neutrality issue.  In this week’s blog, I want to explore the wireless internet, since as the wireless capabilities increase, we are getting more and more of a broadband experience wirelessly.

In the wired broadband world, a throttling of content would be frowned upon. 

What's Going on with Net Neutrality?

February 22, 2011

Net Neutrality is a hot topic in the United States.  Essentially, it means “let the internet be open” and let whatever it’s used for, whatever is connected to it, etc. happen as long as it’s lawful.  The FCC has rules regarding the internet and they are designed to prevent content discrimination on the Internet. 

Mobile World Congress Overview

February 17, 2011

On February, 1st, I wrote a Mobile World Congress preview blog and said I expected to see Mobile Backhaul at the show.  Here I am at the last day of the show, and I want to tell you about the major themes I’m seeing.

First and foremost, the major theme is mobile broadband optimization, which includes mobile backhaul as one of the improvement mechanisms.  

ENIAC - The Face of Innovation from 2 to the 6th Years Ago

February 15, 2011

As the computer engineer reader knows, 2 to the 6th is a key number in the binary numeral system.  It also happens to be the number of years ago (plus 1) on February 14th that the first digital computer, the ENIAC, was born, at the University of Pennsylvania.  When I went to Penn many years ago, the ENIAC was sort of there, or shall I say, pieces of it were there, strewn in a room that we all passed by pretty much everyday on our way to classes.  You could have gone in there and taken the leftover vacuum tubes, which were the size of Starbucks Venti cups

The Future of SMS - Rich SMS

February 8, 2011

Two weeks ago, I gave some opinions about why SMS will continue to grow.  I also think SMS will, over time, fundamentally change from today’s 140 character experience.  We’ll start to see video incorporated into SMS, making it more of a “rich” SMS experience.  For instance, I’ve written in the past about location-based services and context aware location-based services

Mobile World Congress Preview - Expect Mobile Backhaul

February 1, 2011

In just two weeks, the key global wireless show will be upon us.  Let’s hope the weather holds out and it looks like the picture below, as opposed to last year when it actually snowed for a bit.





Every year, I have an expectation of what I might see at the show. 

Why Does SMS Continue to Grow? Personal Communications, Social Networking and M2M

January 24, 2011

Many consumers view SMS as an essential function of their phone.  From a service provider perspective though, it is one of the more highly utilized and profitable value added services, with an estimated over 6 trillion SMS’s sent in 2010.  What’s going on with this seemingly basic function?

Using the Mobile Phone Navigator App

January 18, 2011

While I have the AT&T navigator app on my Blackberry and have had it for some time, I never used it until, amazingly enough, I needed it twice in the same week this past December.  I always just either printed out directions from Mapquest or took my old Garmin with me when I needed this kind of thing.  Well, in December I needed it since I didn’t have either of them since, well, I knew where I was going!

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