Jim Machi : Industry Insight
Jim Machi

Target and Casper, Retail is now like Telecom

Retailers are now a lot like broadband providersCasper sells a mattress that rolls up and comes in a box and has rave...

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Merger Synergies and CX

Sonus is merging with GENBAND. Last year Sonus bought Taqua for $20M. The talk is all about synergies and higher EBITDA....

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Telecom Tidbits # 2457

Some help with Robocalls. Pass it along. Private equity firm, TPG, last year acquired RCN and Grande. Now they are grabbing...

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Is the Cisco VNI Right?

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it...

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What Happened to LinkedIn?

This week there have been two posts on my feed about "We can connect but don't spam me!" The discussion was...

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If Starting Today as an Agent

If I was starting my telecom agency today, what would I do? When I started in 1999, I was selling basically...

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The Rise of AI in Communications

Data, Data everywhere but not a byte to thinkData, Data everywhere buy why are the bytes not linked? As economical compute power...

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Is the RCS Re-Invigoration just more HYPE???

April 5, 2016


Last week
, I explored the RCS re-invigoration due to the Google announcement of RCS support. And given that the GSMA historically has supported RCS heavily, and anything involving Google would get huge interest and press, it comes as no surprise that we saw quite of bit of hype about RCS coming out of the GSMA during MWC.

However, also remember we saw much hype in 2012 when Joyn, the GSMA branding of RCS, was announced.  Remember, this was the time when the likes of WhatsApp and Facebook and other instant messaging smartphone apps were starting to very seriously erode texting revenues. 

RCS Reinvigoration???

March 29, 2016

RCS (Rich Communication Services) got a large boost at Mobile World Congress with the announcement from Google that they will support RCS.  RCS is essentially SMS/MMS that can work over IP networks and can enable presence and location, and sharing of media.  Kind of sounds familiar, except this is an app that is from your service provider, which adds much value to them.  It’s available on some newer Androids, but not iPhones.If you have a newer Android, this feature could have value to you.

Flexible Application Creation

March 22, 2016



You may have heard that we’ve just entered a new business territory. Over the past few years, we’ve gotten requests from customers to help them build their applications. And we got more. And more. 

The Road to NFV - Video Interoperability Demo

March 15, 2016

A month and a half ago, Dialogic and Oracle executed a successful NFV MANO demonstration during SDXCentral Demo Friday. We also did an enhanced version of this demo at this past Mobile World Congress.

NFV is a great concept, but in order to pull it off, an ecosystem will need to be humming along.  There are quite a few challenges to NFV, including operational ones, business ones, and technical ones such as scalability and interoperability. 

API - A Promise for Innovation

March 8, 2016

A couple of months ago, I was asked to speak on a Keynote Panel at IT Expo called “APIs: The Future of Business”.  The panel was an interesting premise in that with all the connectivity today, if you “open up” what you are doing via APIs, there will be all sorts of new businesses out there.  So we talked about that.

Dialogic, of course, has had a published API for over 30 years. 

3 Use Cases for an Application Delivery Controller in RTC

March 1, 2016


What are some of the use cases for a real-time Application Delivery Controller(ADC)?

In my past blog, I made a case for using the Application Delivery Controller, essentially an intelligent load balancer for web, database, and other network-based traffic, to be applied to real-time telecom communications. Let’s now observe some use cases for a real-time ADC.

1.

What I'm Seeing at MWC 2016 Right Now

February 23, 2016



Mobile World Congress is like the Super Bowl of the mobile industry.  The crowd comes hoping to see a great game, the players take the field and perform, over the top outings are the half-time show, and the crazy marketing are the commercials.  Some are great, and some are not.  On the marketing side, what I expected to see, I saw.

Next-Generation Services at WebRTC Japan

February 16, 2016




Today I spoke at WebRTC Conference Japan.  My message was about how next generation services will really be what drives the future of WebRTC. Take for example, Romo. Romo is an affordable, personal robot that uses your iDevice as his brain with WebRTC.


The Flexible App Strategy

February 9, 2016


Dialogic has long been associated with communications applications.  Over the years, billions of dollars of value-added services have been enabled because an innovative, and revenue producing, application was “Built on Dialogic”.  We were the engine driving the applications.  Many of our hardware and software enabling products were and still are used in ways that we could not have imagined when we designed them. 

What to expect at MWC 2016

February 2, 2016



The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only 3 weeks away.  What are we to expect to see there, at least from a perspective of messaging and marketing?  Typically this is the show where overboard on marketing is the norm, as companies think that a cool unique message may actually draw a lead into their booth.

First of all, we’ll see the old guard complaining about the OTT guys. 

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