Jim Machi : Industry Insight
Jim Machi

20 Years Later, Dialpad Disrupts Communications Again

History was made this week As Dialpad launched a free version of their UCaaS platform for up to five users. This amounts...

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MegaPath Leverages Years of Experience to Lead in SD-WAN

MegaPath is in a unique position in the SD-WAN space as they were on the leading edge of the MPLS curve...

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Value Added Services In IoT

A couple of months ago, I had the opportunity to speak at TechXLR8 Asia in Singapore.  It was a dynamic conference covering...

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TELoIP Brings SD-WAN to Companies of All Sizes

The market predictions for SD-WAN growth show a hockey-stick. What is most interesting about this growth is it’s literally across the spectrum...

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SD-WAN is Booming and Airespring is Providing its Customers Innovative Solutions

SD-WAN is eating the WAN, cloud and IP communications all at once. We’ve all seen the amazing projections of market growth but...

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TPx Communications Successfully adds SD-WAN to its Portfolio of Services

IP Communications is just one of the important areas where SD-WAN is making a big impact. One company, TPx Communications got its...

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Exclusive CEO Interview with AIOps Leader FixStream on Oracle ERP Solution and Growth Strategy

Network complexity is literally growing exponentially and the ability for organizations to manage the increasing complexity isn’t growing with it. Staff budgets...

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Fax Is...

April 19, 2016

  • Dying
  • Enduring
  • Dead
  • Growing
  • Some old technology from before 2001
  • Older than a phone call
  • Outdated
  • Old School
  • A Legal Document
  • Some strange word that is from the stone age
  • Something I still pay attention to

All of these things are correct about fax depending on your point of view or use case.  And yes, it is still a meaningful part of the Dialogic business which is why I pay attention to it.  We have had some new significant wins in 2015 as TDM switched over to FoIP.

To understand fax is to understand business from 20 years ago. 

RCS Re-Invigoration Reality

April 12, 2016

But will the hype this time be justified?  RCS has been slowly building momentum mostly because VoLTE has been slowly building momentum.  VoLTE is IP-based voice/video on an LTE / IMS network, and RCS adds IP-based messaging services that are also an evolution to legacy SMS and MMS messaging.  So it makes sense that RCS started to be deployed once VoLTE started to be deployed.  

Is the RCS Re-Invigoration just more HYPE???

April 5, 2016


Last week
, I explored the RCS re-invigoration due to the Google announcement of RCS support. And given that the GSMA historically has supported RCS heavily, and anything involving Google would get huge interest and press, it comes as no surprise that we saw quite of bit of hype about RCS coming out of the GSMA during MWC.

However, also remember we saw much hype in 2012 when Joyn, the GSMA branding of RCS, was announced.  Remember, this was the time when the likes of WhatsApp and Facebook and other instant messaging smartphone apps were starting to very seriously erode texting revenues. 

RCS Reinvigoration???

March 29, 2016

RCS (Rich Communication Services) got a large boost at Mobile World Congress with the announcement from Google that they will support RCS.  RCS is essentially SMS/MMS that can work over IP networks and can enable presence and location, and sharing of media.  Kind of sounds familiar, except this is an app that is from your service provider, which adds much value to them.  It’s available on some newer Androids, but not iPhones.If you have a newer Android, this feature could have value to you.

Flexible Application Creation

March 22, 2016



You may have heard that we’ve just entered a new business territory. Over the past few years, we’ve gotten requests from customers to help them build their applications. And we got more. And more. 

The Road to NFV - Video Interoperability Demo

March 15, 2016

A month and a half ago, Dialogic and Oracle executed a successful NFV MANO demonstration during SDXCentral Demo Friday. We also did an enhanced version of this demo at this past Mobile World Congress.

NFV is a great concept, but in order to pull it off, an ecosystem will need to be humming along.  There are quite a few challenges to NFV, including operational ones, business ones, and technical ones such as scalability and interoperability. 

API - A Promise for Innovation

March 8, 2016

A couple of months ago, I was asked to speak on a Keynote Panel at IT Expo called “APIs: The Future of Business”.  The panel was an interesting premise in that with all the connectivity today, if you “open up” what you are doing via APIs, there will be all sorts of new businesses out there.  So we talked about that.

Dialogic, of course, has had a published API for over 30 years. 

3 Use Cases for an Application Delivery Controller in RTC

March 1, 2016


What are some of the use cases for a real-time Application Delivery Controller(ADC)?

In my past blog, I made a case for using the Application Delivery Controller, essentially an intelligent load balancer for web, database, and other network-based traffic, to be applied to real-time telecom communications. Let’s now observe some use cases for a real-time ADC.

1.

What I'm Seeing at MWC 2016 Right Now

February 23, 2016



Mobile World Congress is like the Super Bowl of the mobile industry.  The crowd comes hoping to see a great game, the players take the field and perform, over the top outings are the half-time show, and the crazy marketing are the commercials.  Some are great, and some are not.  On the marketing side, what I expected to see, I saw.

Next-Generation Services at WebRTC Japan

February 16, 2016




Today I spoke at WebRTC Conference Japan.  My message was about how next generation services will really be what drives the future of WebRTC. Take for example, Romo. Romo is an affordable, personal robot that uses your iDevice as his brain with WebRTC.


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