Keynote at Social CRM EXPO/ITEXPO

| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference. Keynote at Social CRM EXPO/ITEXPO

Alex Dayon discusses cloud computing, social networking and other important trends at Social CRM Summit West 2010 collocated with ITEXPO in Los Angeles. Of note was the discussion about how Cloud 1 has become Cloud 2 - some differences - now we are mobile, using 360 degree collaboration and utilizing social data.