I was recently interviewed by Content Marketing Examiner on the topic of content marketing and in this interview you get to hear...Full Story »
One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...Full Story »
It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...Full Story »
By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent
The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.
The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...Full Story »
Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...Full Story »
The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...Full Story »
Here at ITEXPO West 2011 in Austin I am watching a panel discussing the death of the public switched telephone network during a special keynote panel. Items being discussed are who will pay for the upgrades to E911, will the move save power, how do we deal with the fact that existing equipment is breaking down with no available replacement parts and finally, what will come next?
In conjunction with ITEXPO here at the Omni Hotel in Austin Texas, TMC's Juliana Kenny conducts an interview with an Avaya' Chris Lynk to learn about the communications company's web.alive immersive avatar-based conferencing and collaboration platform.
One lucky ITEXPO West 2011 Austin attendee will win this Jeep. You must be present to win on Thursday, Sept 15th at 2:45pm at the Austin Convention Center in Texas.
ITEXPO West 2011 in Austin is in progress. Things officially start tomorrow but Asterisk 1-2-3 training is in progress as you can see from the picture below.
As you can see, the exhibit hall for ITEXPO is coming together in the Austin Convention Center. Here is a shot of the registration counters being constructed and the hanging of an aisle sign for the collocated MSPWorld.
Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals?