ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

How is Successful Marketing like a Successful 401K?

I was recently interviewed by Content Marketing Examiner on the topic of content marketing and in this interview you get to hear...

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Effectively Telling Your Product's Story

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Dialogic and Cisco Round Out Day's NFV News

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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The Big Deal about Big Data Analytics

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

 

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

 

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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WebRTC: The Revolution Won't Occur Without a Media Server

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Software Telcos Based on NFV Want Less Equipment Provider M&A

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Death of PSTN Panel @ITEXPO (pic)

September 13, 2011

Here at ITEXPO West 2011 in Austin I am watching a panel discussing the death of the public switched telephone network during a special keynote panel. Items being discussed are who will pay for the upgrades to E911, will the move save power, how do we deal with the fact that existing equipment is breaking down with no available replacement parts and finally, what will come next?





Austin American-Statesman ITEXPO Coverage

September 13, 2011

After a great first day, we are thrilled to have ITEXPO written up in the Austin American-Statesman. We are really happy to be in fast-growing Texas with ITEXPO.

Check out the article for yourself to get their take and I hope to see you at the magicJack keynote at 8:45am tomorrow, Tuesday, Sept 13th in Ballroom A.



TMC's Juliana Kenny Conducts Avaya Interview

September 12, 2011

In conjunction with ITEXPO here at the Omni Hotel in Austin Texas, TMC's Juliana Kenny conducts an interview with an Avaya' Chris Lynk to learn about the communications company's web.alive immersive avatar-based conferencing and collaboration platform.





ITEXPO: 8x8 Buys Contactual

September 12, 2011

Breaking news from ITEXPO West 2011 in Austin, Texas.

Hosted communications, video and VoIP pioneer 8x8 has just purchased Contactual, formerly known as White Pajama. I have been visiting 8x8 for about 15 years and when you enter their HQ the first thing you notice is the patents hanging everywhere. They now have about 75 of them. After the tech bubble crash the company turned their leading-edge technology into a customer focused business which you could call a business Vonage.

ITEXPO West 2011 Austin Jeep Giveaway Has Arrived (pic)

September 12, 2011

As Rich Tehrani said, "One lucky ITEXPO West 2011 Austin attendee will win this Jeep. You must be present to win on Thursday, Sept 15th at 2:45pm at the Austin Convention Center in Texas." I still remember one ITEXPO where a guy just left the show and his co-workers frantically tried to find him but to no avail. He missed out on a $25,000+ vehicle. You must be here to win. Can you imagine the ribbing this guy got when he found out he basically just gave up a $25,000 prize?

Here's an image Rich snapped of the Jeep prize. I'd snap one myself, but busy interviewing companies in the press room.

ITEXPO West 2011 Austin Jeep Giveaway is Here (pic)

September 12, 2011

One lucky ITEXPO West 2011 Austin attendee will win this Jeep. You must be present to win on Thursday, Sept 15th at 2:45pm at the Austin Convention Center in Texas.





Artisan Infrastructure Solves the MSP Competition Conundrum

September 12, 2011

At ITEXPO I met with Artisan Infrastructure's CEO Brian Hierholzer to discuss how Artisan offers a compelling cloud-based solution for MSPs and service providers. Brian explained that one problem with existing managed service providers (MSPs) is that they often compete against their service provider customers by building and selling applications. Brian explained that competitors such as Amazon and Rackspace are now offering their own hosted applications, which undercuts service providers trying to offer hosted applications such as BDR (backup & disaster recovery), email, and hosted phone services leveraging VoIP.

Artisan on the other hand is a 100% pure play wholesale infrastructure services provider. They don't do any business direct to end users so they don't compete against service providers that use their service to build applications.

ITEXPO Austin Asterisk 123 Training in Progress (pic)

September 12, 2011

ITEXPO West 2011 in Austin is in progress. Things officially start tomorrow but Asterisk 1-2-3 training is in progress as you can see from the picture below.





ITEXPO West Austin Exhibit Hall Setup (pics)

September 12, 2011

As you can see, the exhibit hall for ITEXPO is coming together in the Austin Convention Center. Here is a shot of the registration counters being constructed and the hanging of an aisle sign for the collocated MSPWorld.

























ITEXPO Show Daily, Monday, Sept 12

September 12, 2011

Here is the latest ITEXPO West Austin show daily. Some of the items discussed are the cloud, mobility, Grandstream, Sangoma and big news from 2600hz.

» Exhibitors » Dates & Times Keynotes » Register To Attend Show Daily : 9/12/2011 Latest Features
IP Multimedia Phone Provider Grandstream to Participate in Key ITEXPO West SessionExploring Opportunities in the Cloud: ITEXPO West InterviewSoTel Systems Showcases SoSimple Unified Messaging Program at ITEXPO West 2011Sangoma to Discuss Recent Acquisition, Media Handling at ITEXPO2600hz and CloudTC to Debut Powerful Business Communications Solution at ITEXPOThe Evolution of Enterprise Mobility: ITEXPO West Interview
Latest News
Towerstream to Present at 4GWE Conference and ExpoLiveVox CEO to Discuss Secure Cloud Contact Center Implementation at ITEXPO West 2011One Source Networks' COO to Provide Insight on Deploying UC to SMEs at ITEXPOMatrix to Showcase Complete Office Communications Solution at ITEXPO West 20114PSA to Showcase New VoIP Additions at ITEXPOSIP Forum to Make its Mark at ITEXPO West 2011Hosted Predictive Dialer: Be Informed before You Buy
Latest Blogs
ITEXPO West Austin Show EssentialsDownload ITEXPO on the GoLargest ITEXPO Hall EverFollow @rtehrani on Twitter for Important ITEXPO Updates

Featured Keynotes
Cameron Coursey - Associate Vice President of Product Development - AT&T Michael Tribolet - Chief Business Officer magicJack Ian Pennell - Senior Vice President, Small Business Technology Group-CISCO Mark C. Straton - Senior Vice President Solution Marketing Voice and Applications- Siemens Enterprise Communications John Antanaitis - Vice President Marketing- Polycom Matt Groppe - Director of Global Business Development- DHL Same Day Bob Metcalfe - Inventor of ethernet, founder of 3Com, author of Metcalfe's Law, VC and Professor
Free Workshops
StartupCamp 4: Comms Edition Unified Communications: SIP Trunking, Voice, Video and More Avaya Tech on Tap Asterisk 1-2-3 MPLS University Live at ITEXPO Austin Telecom Reseller
Win Exhibitor Giveaway Prizes!
While at ITEXPO, Pick up your official Jeep Giveaway Entry Card. Visit each of the sponsors listed on the card and have your card stamped. Drop it off at the Jeep Giveaway Display on the Exhibit Hall Floor and be there on Thursday, September 15 to see if you are the lucky winner!

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