| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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ITEXPO East 2012 Exhibit Hall Coming Together

February 1, 2012

Digium Has New Phones. Now an Ecosystem Play

February 1, 2012

Today at ITEXPO Digium announced three new phones and Tom Keating is really impressed based on his post today. But what really caught my attention is not the obvious - which is that companies are increasingly expanding into new markets. Its that Digium is adding custom features to their phones which can access core PBX functions for not only Asterisk but Switchvox.

So what we have here ladies and gentlemen is an ecosystem play - like the Apple app store or Facebook apps, etc. Open APIs are allowing companies to leverage the development efforts of a community for mutual benefit.

And boy is this great news for Digium - after all don't the developers LOVE Digium?

Digium Gamechanger! Launches D40, D50, & D70 IP Phones

February 1, 2012

Today, at ITEXPO, the premiere communications event, Digium launched a line of IP phones that work in conjunction with their Asterisk and Switchvox solutions. This truly could be a gamechanger, since Asterisk is a popular IP-PBX solution that popular 3rd party phone vendors such as Aastra, snom, and Polycom offer products for. This move by Digium and the impact on these phone vendors could be quite interesting. This reminds me of 2008 when Aastra, a traditional IP phone manufacturer decided to offer a full-fledged IP-PBX based on Asterisk, called AastraLink. As I said during the AastraLink 2008 product launch:
Aastra Telecom has entered the IP-PBX game with the AastraLink Pro 160.

Notification if in Bluetooth Range

January 31, 2012

A great idea was just shared here at the Avaya Tech on Tap Event at

ITEXPO East 2012 in Miami. Imagine an app which notifies you if someone you met is within bluetooth range. This could be very helpful for a salesperson at an event like ITEXPO for example.

It would also be useful at a retail store - a gym, department store, restaurant, etc. Lots of possibilities and like with just about everything else - privacy issues.

Take it to the next level - this could be hooked in with or eHarmony so if a compatible person is nearby you can both be notified.

Enjoying New E-Mail to Blog Capability

January 31, 2012

Vertical Communications Speaks Up

January 31, 2012

We have no Future Plan for SMS in a post SS7 World

January 31, 2012

ITEXPO Interviews Tell me a Positive 2012 for Tech

January 31, 2012

From POTS to PANS Conference at ITEXPO

January 31, 2012

Spam Soap - The MSP-Friendly Cloud-based Messaging Service Provider

January 31, 2012

At ITEXPO, I met with Eric Pinto, sales engineer from Spam Soap, a cloud-based messaging service provider. Founded in 2002, back in the early cloud days, Spam Soap pioneered the use of the MX record email filtering model. Today, Spam Soap has thousands of customers worldwide using a range of cloud-based messaging services, including, anti-virus filtering, anti-spam filtering, preserving business continuity, protecting confidential information, and ensuring regulatory compliance.

They currently have 900 channel partners and are very much channel-centric and leverage Managed Service Providers (MSPs). They'll point  direct end-users that come to them to a MSP.