I was recently interviewed by Content Marketing Examiner on the topic of content marketing and in this interview you get to hear...Full Story »
One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...Full Story »
It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...Full Story »
By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent
The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.
The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...Full Story »
Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...Full Story »
The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...Full Story »
The Oval Office, I always thought I was going to have really cool phones and stuff," he said during a small fundraising event at a Chicago restaurant. "I'm like, c'mon guys, I'm the president of the United States. Where's the fancy buttons and stuff and the big screen comes up?
You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.
Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.
Today, AT&T announced it was purchasing T-Mobile from Deutsche Telecom generating a combined entity with 130 million wireless subscribers producing $72.2B per year in revenue. While AT&T had an exclusive contract with Apple to sell iPads and iPhones it could rely on organic growth but now that Cupertino decided polygamy was more lucrative and Google’s Android is unleashing a torrent of cool devices on all networks, the challenge for carriers is to figure out how to compete effectively in a world where differentiating based on device is more difficult.
iPhone and AT&T’s Network Quality Perception
AT&T took a beating while being the exclusive home of the iPhone and was ridiculed on programs from The Daily Show to Saturday Night Live for selling device which couldn’t effectively make phone calls.
It was back in 2007 when my fellow bloggers and journalists told me that Skype was a dog, had no future, couldn’t make money and wasn’t going anywhere. I begged to differ – the way I saw it the company simply didn’t execute on its potential. I quickly jotted down 11 ideas the company should pursue and in my post I even offered myself to Meg Whitman as a consultant to help implement my ideas.
Fast forward a few years and Meg is gone, and the company was sold and is now implementing the ideas – slowly but surely but many have been implanted in the last week which is why this analysis makes sense to present today.
Aastra today launched Aastra BluStar, a video conferencing solution for the desktop. The BluStar 8000i desktop media phone includes true HD video conferencing quality with unified communications and business applications along with collaboration. It includes a 13-inch touch screen that achieves true HD 720p video conferencing at a rate of 30 frames per second. It also includes excellent HD sound quality, powered by four voice tracking microphones and three speakers.
At Zenith Infotech in PA checking out the MSPtv set. They tape 9-12 shows on MSP and cloud topics. Other topics are HR and legal.
I am traveling out of Hartford this morning and am loving the power outlets and TVs in the booths at the Black Bear Saloon at the airport.