I met with Artisan Infrastructure's CEO Brian Hierholzer to discuss how Artisan offers a compelling cloud-based solution for MSPs and service providers. Brian explained that one problem with existing managed service providers (MSPs) is that they often compete against their service provider customers by building and selling applications. Brian explained that competitors such as Amazon
are now offering their own hosted applications
, which undercuts service providers trying to offer hosted applications such as BDR (backup & disaster recovery), email, and hosted phone services leveraging VoIP.
Artisan on the other hand is a 100% pure play wholesale
infrastructure services provider. They don't do any business direct to end users so they don't compete against service providers that use their service to build applications.