ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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ITEXPO West 2011 Austin Jeep Giveaway is Here (pic)

September 12, 2011

Artisan Infrastructure Solves the MSP Competition Conundrum

September 12, 2011

At ITEXPO I met with Artisan Infrastructure's CEO Brian Hierholzer to discuss how Artisan offers a compelling cloud-based solution for MSPs and service providers. Brian explained that one problem with existing managed service providers (MSPs) is that they often compete against their service provider customers by building and selling applications. Brian explained that competitors such as Amazon and Rackspace are now offering their own hosted applications, which undercuts service providers trying to offer hosted applications such as BDR (backup & disaster recovery), email, and hosted phone services leveraging VoIP.

Artisan on the other hand is a 100% pure play wholesale infrastructure services provider. They don't do any business direct to end users so they don't compete against service providers that use their service to build applications.

ITEXPO Austin Asterisk 123 Training in Progress (pic)

September 12, 2011

ITEXPO West Austin Exhibit Hall Setup (pics)

September 12, 2011

ITEXPO Show Daily, Monday, Sept 12

September 12, 2011

Here is the latest ITEXPO West Austin show daily. Some of the items discussed are the cloud, mobility, Grandstream, Sangoma and big news from 2600hz.

» Exhibitors » Dates & Times Keynotes » Register To Attend Show Daily : 9/12/2011 Latest Features
IP Multimedia Phone Provider Grandstream to Participate in Key ITEXPO West SessionExploring Opportunities in the Cloud: ITEXPO West InterviewSoTel Systems Showcases SoSimple Unified Messaging Program at ITEXPO West 2011Sangoma to Discuss Recent Acquisition, Media Handling at ITEXPO2600hz and CloudTC to Debut Powerful Business Communications Solution at ITEXPOThe Evolution of Enterprise Mobility: ITEXPO West Interview
Latest News
Towerstream to Present at 4GWE Conference and ExpoLiveVox CEO to Discuss Secure Cloud Contact Center Implementation at ITEXPO West 2011One Source Networks' COO to Provide Insight on Deploying UC to SMEs at ITEXPOMatrix to Showcase Complete Office Communications Solution at ITEXPO West 20114PSA to Showcase New VoIP Additions at ITEXPOSIP Forum to Make its Mark at ITEXPO West 2011Hosted Predictive Dialer: Be Informed before You Buy
Latest Blogs
ITEXPO West Austin Show EssentialsDownload ITEXPO on the GoLargest ITEXPO Hall EverFollow @rtehrani on Twitter for Important ITEXPO Updates

Featured Keynotes
Cameron Coursey - Associate Vice President of Product Development - AT&T Michael Tribolet - Chief Business Officer magicJack Ian Pennell - Senior Vice President, Small Business Technology Group-CISCO Mark C. Straton - Senior Vice President Solution Marketing Voice and Applications- Siemens Enterprise Communications John Antanaitis - Vice President Marketing- Polycom Matt Groppe - Director of Global Business Development- DHL Same Day Bob Metcalfe - Inventor of ethernet, founder of 3Com, author of Metcalfe's Law, VC and Professor
Free Workshops
StartupCamp 4: Comms Edition Unified Communications: SIP Trunking, Voice, Video and More Avaya Tech on Tap Asterisk 1-2-3 MPLS University Live at ITEXPO Austin Telecom Reseller
Win Exhibitor Giveaway Prizes!
While at ITEXPO, Pick up your official Jeep Giveaway Entry Card. Visit each of the sponsors listed on the card and have your card stamped. Drop it off at the Jeep Giveaway Display on the Exhibit Hall Floor and be there on Thursday, September 15 to see if you are the lucky winner!

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ITEXPO West Austin Show Essentials

September 11, 2011

Here is a good overview of this week's ITEXPO and collocated events. Feel free to bookmark this link, print it or whatever works best for you.

Attend tomorrow's Asterisk 1-2-3 Seminar then head over to Avaya's ever popular Technology on Tap event.

On Tuesday ITEXPO kicks into full swing with collocated conferences, multiple workshops, numerous keynote presentations, and a networking cocktail reception to officially open the exhibit hall.

Download ITEXPO on the Go

September 11, 2011

Largest ITEXPO Hall Ever

September 11, 2011

AT&T Responds to DOJ - What They Missed

September 9, 2011

AT&T responded to the DOJ regarding the blocked T-Mobile USA acquisition saying that the proposed merger would be good for consumers as it would allow AT&T to gain access to T-Mobile spectrum allowing their call quality to improve and the number of dropped calls to be reduced. This in turn they argue would lead to lower prices. Ma Bell 2.0 continued to explain that the wireless business is fiercely competitive which has resulted in lower prices over time.

The interesting takeaway here is that there is nothing new being argued.

Meet ITEXPO West 2011 Participants Right Now

September 9, 2011

In order to get the communications and technology community ready for one of the largest business technology shows in the world, we strive to interview as many of the participants at ITEXPO and collocated events before the event. What you see below is 59 of the latest interviews from the show - and more importantly a window into the event itself.

We asked participants questions about the cloud, social networking, mobility and the future of tech. Many of them had thought-provoking comments which are something worth chewing on this weekend. The interviews are below:

NAME COMPANY Jason Tapolci VoIP Innovations Mike Coffee Commetrex Mike Ross 4PSA Jon Arnold J Arnold and Associates Greg Brashier Virtual PBX Carl  KS  Teo Ecocarrier Inc. Doug Mohney HD Voice News Alex Ferdman Telinta Denis Gatens OneAccess Networks Chris Perret Nukona Garrett Smith VoIP Supply Tim Whittington Aastra Justin O'Brien CXM Recording and Quality Monitoring  Wes Durow Fonality John Frame Sigma Systems Sarah Carter Actiance Inc Dave Rokita Hexagrid Computing Inc Bud Walder Dialogic Robert Messer ABP Mark Ricca IntelliCom Analytics Chad Kissinger OnrampAccess LLC Michael Stoll GSIS Paul Baron SPIRIT Technologies Chris Bucholtz Sugar CRM Austin McChord Datto Steven Johnson Ingate Mark Swanson Telovations Mark Swanson Telovations Jonathan Stark Mobiquity Neal Axelrad Global Convergence Solutions, Inc. Gene Fay Nine Technology Natasha Tamaskar GENBAND Adam Boone Sipera Greg Friesen DragonWave Brough Turner netBlazr Inc. Brian Hierholzer Artisian Infrastructure John Freimuth Internap Steve Ferman eTegrity Systems International Bob Lawson GFI Software USA  Jeff Connally CMIT Solutions Russell Wurth Verecloud Adam Crossno OnAsset Intelligence Inc. Rod Ullens Voxbone Mike Sapien Ovum John Verry Pivot Point Security Russ Green VPIsystems Joe Staples Interactive Intelligence Stephanie Atkinson Compass Intelligence Peter Cruz Sevone Mike Klein Online Tech, Inc.   Mike Miracle Sevone Chris Carabello Metaswitch Gary Oliverio Crandlepoint Steve Harriman ScienceLogic Jeff Dworkin Sangoma George A. Grabowich Broadview Networks