| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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The PSTN Will Die. Time to Learn SIP

September 9, 2011

It should come as no surprise to avid followers of this blog that the PSTN is potentially going to be mothballed in the next seven years. If you are wondering what will replace it, the answer is in-part SIP and protocols TBD. You may know that there will be a can't-miss keynote panel on the death of the PSTN at ITEXPO next week but what you may not know is the SIP Forum - the global organization devoted to SIP interoperability and promotion is making a big splash at the show and if you either purchase, sell, or manufacture/develop SIP products and solutions you may want to lean more.

Here are the details:

SIP Forum to Have Strong Presence at ITEXPO in Austin, TX

Association Sponsor of  ITEXPO and co-located events including 4G Wireless Evolution, and the SIP Tutorial; Leadership to participate in multiple sessions, panels and tutorials, Chairman Richard Shockey to Moderate Keynote Luncheon Panel on “End of POTS” 

NORTH ANDOVER, MA, and AUSTIN, TX September 9, 2011 – The SIP Forum ( has announced a full schedule of activities at the upcoming ITEXPO West in Austin Texas, showcasing the association’s active role in helping to drive the broad adoption of SIP communications in today’s global telecom industry.

Austin Night Life

September 9, 2011

71% of Austin Companies Complain of Tech Worker Shortage

July 15, 2011

New Austin job fair to help match tech workers with growing tech companies

I have said before the employment market is really a tale of two worlds. In the realm where you have tech skills and experience you are much more likely to not only have a job but see your value increase. In the last few months I have seen the number of tech companies getting funding skyrocket and the trend does not seem to be slowing down as the IPO market is alive and well for tech and many even say we are in a valuation bubble in certain sectors.

Texas is one of the best states in the nation in terms of job creation - the Lone Star State is luring away business from the rest of the country and moreover, its strong tech and telecom corridors already have an entrenched group of companies and many are growing.

All this growth has led us to a point where there aren't enough tech workers, causing 71% of executives in the area to complain that there aren't enough tech workers and 59% of these companies say the shortage has caused their companies to be held back.

Isn't this amazing? the mainstream news tells us constantly about how bad the employment situation is with "real" unemployment estimated at around 20% and still, there aren't nearly enough tech workers to go around.

As you may know, TMC's west coast ITEXPO event takes place in about two months and has moved from Los Angeles to Austin, TX this year.

President Obama Needs to be at ITEXPO

April 15, 2011

I recently learned that President Obama isn't happy with the old White House telephone. According to Fox News he said:

The Oval Office, I always thought I was going to have really cool phones and stuff," he said during a small fundraising event at a Chicago restaurant. "I'm like, c'mon guys, I'm the president of the United States. Where's the fancy buttons and stuff and the big screen comes up?

Important HD Voice Research Report Available

April 7, 2011

You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.

Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.

WorldGate Communications Closes Shop

April 5, 2011

Word has it that funding was pulled at WorldGate Communications two weeks ago with everyone being laid off. Requests for information to the company did not get an immediate response. The Pennsylvania-based organization which made high-end designer-looking videophones no-doubt faced an uphill battle competing with Cisco and Polycom - as well as low-cost players like Grandstream.

When the company launched - years back I remember a massive crowd around its products at ITEXPO and other events - but getting tremendous attention at a show does not obviously always translate into success in business. Those of you who recall Wildfire's booth at the Computer Telephony Expo know what I mean.

The company seemed to be in a perpetual state of financial trouble and the best news I heard from them a while back was when they either received or were about to receive an order for an organization who was to supply videophones to the hearing-impaired so they could communicate via sign language.

TMC's Tom Keating reported troubles brewing at the company in February, 2008 and then reported when things got better in the next month saying Ojo Phone Lives!

What AT&T Purchase of T-Mobile Means

March 20, 2011

Today, AT&T announced it was purchasing T-Mobile from Deutsche Telecom generating a combined entity with 130 million wireless subscribers producing $72.2B per year in revenue. While AT&T had an exclusive contract with Apple to sell iPads and iPhones it could rely on organic growth but now that Cupertino decided polygamy was more lucrative and Google’s Android is unleashing a torrent of cool devices on all networks, the challenge for carriers is to figure out how to compete effectively in a world where differentiating based on device is more difficult.

iPhone and AT&T’s Network Quality Perception

AT&T took a beating while being the exclusive home of the iPhone and was ridiculed on programs from The Daily Show to Saturday Night Live for selling device which couldn’t effectively make phone calls.

Skype Pre-IPO Report Card

March 7, 2011

It was back in 2007 when my fellow bloggers and journalists told me that Skype was a dog, had no future, couldn’t make money and wasn’t going anywhere. I begged to differ – the way I saw it the company simply didn’t execute on its potential. I quickly jotted down 11 ideas the company should pursue and in my post I even offered myself to Meg Whitman as a consultant to help implement my ideas.

Fast forward a few years and Meg is gone, and the company was sold and is now implementing the ideas – slowly but surely but many have been implanted in the last week which is why this analysis makes sense to present today.

ITEXPO Busts out $99 Conference Pass Sale!

February 28, 2011

Aastra BluStar Media Phone Launches

February 28, 2011

Aastra today launched Aastra BluStar, a video conferencing solution for the desktop. The BluStar 8000i desktop media phone includes true HD video conferencing quality with unified communications and business applications along with collaboration. It includes a 13-inch touch screen that achieves true HD 720p video conferencing at a rate of 30 frames per second. It also includes excellent HD sound quality, powered by four voice tracking microphones and three speakers.