ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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SIP Trunking Pre-Conference Session at ITEXPO E 2011

February 1, 2011

ITEXPO East 2011 Setup, Video Studios

February 1, 2011

4GWE Regulatory Live Stream From ITEXPO Friday

February 1, 2011

Check out the free live stream of the Regulatory 2.0 event on Friday Feb 4 Live From ITEXPO East 2011/4GWE. The event is sponsored by AT&T and the live stream is sponsored by Google.

Logon between 9 a.m. to 1 p.m to hear top people from NTIA, Google, AT&T, Microsoft and more. Carl Ford promises "This is not your father's telecom event" and here is the live stream for mobile devices and desktops.

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360networks Upgrades IP Network

February 1, 2011

There are several service providers participating at ITEXPO, including 360networks. I'm told Randy Muench, President of CFN Services Wireless Division, 360 Networks is speaking at one of ITEXPO's 4G conference sessions. Today 360networks announced they've upgraded their IP network, which they claim will improve customers’ transit economics of scale and network performance

360networks is a facilities-based wholesale provider of Private Line Transport, Ethernet, IP, VoIP and Local Access services. With this upgrade the company’s wholesale customers are better able to keep pace with demand for capacity from new IP applications and mobile users by benefitting from increased operating efficiency and network performance. 

ITEXPO East 2011 Kickoff Video

January 31, 2011

ITEXPO East 2011 Night Video

January 31, 2011

ITEXPO East 2011 Behind The Scenes

January 31, 2011

ITEXPO East 2011 Jan 31 Show Daily

January 31, 2011

Here is the show daily from ITEXPO East 2011 in Miami, Monday, January 31st, 2011. We look forward to seeing you this week at the Miami Beach Convention center, Hall B.

  Exhibitors Dates & Times Keynotes Register To Attend Show Daily : 1/31/2011           Latest Features
» Majuda's VP of Operations to Speak during Call Recording Session at ITEXPO East 2011 By Juliana Kenny, TMCnet Web Editor ITEXPO East 2011 promises to host the leading providers of communications technology in one forum with over 13 collocated events next week from Feb. 2-4 in Miami. Joining the throngs of thought leaders will be Evan Kahan, VP of Operations at Majuda, a provider of enterprise call recording solutions and quality management services.
» snom's Storella to Talk IP Phones Next Week at ITEXPO By Stefanie Mosca, TMCnet Web Editor ITEXPO East 2011 is only days away. snom, provider of IP phones will be one of the many companies exhibiting at the tradeshow next week in Miami from Feb. 2-4.



VoIP Fulfillment Launched by VoIP Supply

January 31, 2011

VoIP Supply is planning to announce the launch of "VoIP Fulfillment" at ITEXPO next week, but they gave me a sneak peak at this new offering which technically was a two-year quiet beta they've been working on. Their VoIP Fulfillment offering covers quite a few things, however one of the biggest is they have opened their infrastructure to VoIP service providers, including an API that lets service providers follow the package through the fulfillment process all the way to the customer's door.

VoIP Fulfillment by VoIP Supply is a suite of services specifically designed for VoIP service providers that increase operational efficiency, decreases costs and bolster customer experience. I spoke with VoIP Supply's Garrett Smith - Chief Marketing Officer, Mike Russo - Executive Vice President, and Donald Stefanie - VoIP Service Provider Program Manager to learn more.

Updated ITEXPO East 2011 Schedule

January 30, 2011

Hi all, the latest pocket-sized ITEXPO schedule for those of you coming to ITEXPO and collocated events this week. Hope to welcome you soon.

Tuesday, February 1 Highlights

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REGISTRATION / KEYNOTES / EXHIBIT HALL HOURS

Wednesday, February 2

  • Registration: 7:00 – 5:00pm
  • Conference: 9:00 – 5:30pm
  • Keynotes: 3:30 – 5:30pm
    **Kevin Martin (Former Chairman of the US Federal Communications Commission (FCC), Board of Directors, AirWalk Communications) Keynote Added at 5:00pm! Don’t Miss It!
  • Keynote Giveaways: 5:30pm
  • Exhibit Hall Grand Opening: 5:30-7:30pm (NEW TIME)
  • Welcome Networking Reception: 5:30pm, Sponsored by Aculab (NEW TIME)

Thursday, February 3

  • Registration: 7:00 – 4:00pm
  • Conference: 9:00 – 5:00pm
  • Keynotes: 10:00 – 11:00am, 3:00 – 4:00pm
  • Keynote Giveaways: 11:00am
  • Exhibits Open: 11:00 – 4:00pm
  • International Networking Reception: 4:00pm, Sponsored by Rackspace Hosting
  • ITEXPO Conference Party on South Beach at Mango’s Tropical Café: 9:00pm Sponsored by AudioCodes, DIDx, Eaton, Lockheed Martin

Friday, Friday 4

  • Registration: 7:30 – 3:00pm
  • Conference: 9:00 – 12:45pm   
  • Exhibits Open: 11:00 – 3:00pm
  • WIN A JEEP! Jeep Giveaway at 2:45pm - Must Be Present to Win

Keynote Schedule: (Open to all attendees – Room B217/218)

Wednesday, February 2

  • 3:30pm: Danny Windham, CEO, Digium
  • 4:00pm: Charles D. Vogt, President & CEO, GENBAND
  • 4:30pm: Pritham Shetty, VP of Product Management and Engineering for Rich Media Solutions, Adobe Systems, Inc.
  • 5:00pm: Kevin Martin, Former Chairman of the Federal Communications Commission (FCC), Board of Directors, AirWalk Communications
  • 5:30pm: Keynote Giveaways
    - (1) 32GB iPad with 3G
    - (1) Sony Dash

Thursday, February 3:

  • 10:00am: Alan Pound, Managing Director, Aculab
  • 10:30am: Aaron McCormack, CEO, BT Technologies
  • 11:00am: Keynote Giveaways
    - (1) 32GB iPad with 3G
    - (1) Kindle DX Wireless Reading Device

  • 3:00pm: Todd Rowley, VP of 4G, Sprint
  • 3:30pm: Jeff Ford, CEO, Apriva

WORKSHOPS at ITEXPO - Open to All Attendees