ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.
10 Lessons from Volleyball, Part 2
Part 1 of the 10 Business Lessons from Volleyball can be found here. In volleyball, the only play you control yourself is...
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CloudTC and N-Able Acquired
"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...
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ProfitBricks: Where InfiniBand Meets Cloud 2.0
In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...
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Proactive Care Puts Operators One Step Ahead
By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent
Monitoring and analyzing network data proactively saves operators time, money, and customers.
When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.
The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.
Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.
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10 Lessons from Volleyball
I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...
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Emerging Threats Combats a Million Plus Pieces of New Malware a Week
There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...
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NFV-Based Software Telcos Need OSS/BSS Interoperability
One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...
Full Story »Polycom Has Great Earnings
January 20, 2011
ITEXPO East 2011 speaker and exhibitor Polycom just announced earnings which were ahead of expectations. Fourth quarter net-income soared two and a half times to $33M or 37 center per share. Earnings were 49 cents per share beating analyst estimates of 43 cents.
Another ITEXPO participant Adtran announced amazing earnings this week and it is a very exciting time to be in the tech and communications spaces.
As always, there are winners and losers but it seems for companies who can execute and hedge their bets by playing in multiple markets, you can do very well - as evidenced by the positive earnings news from many players in the market.
See these and many other leading tech companies at ITEXPO in Miami in about two weeks.
Another ITEXPO participant Adtran announced amazing earnings this week and it is a very exciting time to be in the tech and communications spaces.
As always, there are winners and losers but it seems for companies who can execute and hedge their bets by playing in multiple markets, you can do very well - as evidenced by the positive earnings news from many players in the market.
See these and many other leading tech companies at ITEXPO in Miami in about two weeks.
ITEXPO East 2011 News Starts to Flow
January 20, 2011
The show dailies for ITEXPO are beginning to be published and the first one has news and information from companies making news at the show such as Aastra, Xorcom, D2 Technologies and more.
Exhibitors Dates & Times Keynotes Register To Attend Latest Features
» Xorcom to Present Updated PBX Hardware at ITEXPO East By Chris DiMarco, TMCnet Web Editor At this year's ITEXPO East PBX phone system manufacturer Xorcom will be revealing some of the feature rich new products it's developed recently. The company announced today that it will use the expo as a platform to show off new versions of its IP-PBX phones and will also be sponsoring a meeting with partners for its worldwide distribution channel on February 2nd and will be hosting a portion of the Reseller Workshop on February 3rd.
» Aastra VP Discusses Technology Trends of 2010, Looking towards New Year By Juliana Kenny, TMCnet Web Editor Recently acclaimed as one of the top 50 Fastest Growing Trade Shows by Trade Show Executive, ITEXPO East 2011 will have tons of new and innovative solutions on display from the world's leading technology developers. Aastra USA will be one of the distinguished exhibitors at the event, and Tim Whittington, executive VP and general manager for Aastra USA offered some insight into how he thinks the technology trends of 2010 will affect the ones to come in 2011 in a recent interview with Rich Tehrani, CEO of TMC
» D2 Technologies COO to Speak at ITEXPO East 2011 By Stefanie Mosca, TMCnet Web Editor It's that time again. ITEXPO East, the biggest IP communications show is only weeks away.
Exhibitors Dates & Times Keynotes Register To Attend Latest Features
» Xorcom to Present Updated PBX Hardware at ITEXPO East By Chris DiMarco, TMCnet Web Editor At this year's ITEXPO East PBX phone system manufacturer Xorcom will be revealing some of the feature rich new products it's developed recently. The company announced today that it will use the expo as a platform to show off new versions of its IP-PBX phones and will also be sponsoring a meeting with partners for its worldwide distribution channel on February 2nd and will be hosting a portion of the Reseller Workshop on February 3rd.
» Aastra VP Discusses Technology Trends of 2010, Looking towards New Year By Juliana Kenny, TMCnet Web Editor Recently acclaimed as one of the top 50 Fastest Growing Trade Shows by Trade Show Executive, ITEXPO East 2011 will have tons of new and innovative solutions on display from the world's leading technology developers. Aastra USA will be one of the distinguished exhibitors at the event, and Tim Whittington, executive VP and general manager for Aastra USA offered some insight into how he thinks the technology trends of 2010 will affect the ones to come in 2011 in a recent interview with Rich Tehrani, CEO of TMC
» D2 Technologies COO to Speak at ITEXPO East 2011 By Stefanie Mosca, TMCnet Web Editor It's that time again. ITEXPO East, the biggest IP communications show is only weeks away.
$25 Per MB for M2M Just Tip of Iceberg
January 20, 2011
Stacey Higginbotham points out $25/MB is a tremendous amount of revenue and a great reason for carriers to love M2M. Another reason carriers love it has to do with the fact that that the old models of ARPU, churn and device subsidies go out the window. Sprint's Wayne Ward explained this to me in October of 2009 and went on to say you don't even need to deal with customers regarding rates as the machines do all the talking.
Finally, he explained you can even use your older networks as M2M apps typically do not require tremendous speed or throughput.
Obviously these are some of the reasons why carriers are excited about the M2M market - not to mention market projections of 20 billion M2M connections in ten years. This is up from 61 million today.
Steve Hilton Principal Analyst at Analysis Mason says, "With a year-on-year growth rate of between 36% and 52%, M2M seeks to be one of the fastest-growing connectivity sectors in the next decade."
All this M2M talk reminds me of the upcoming M2M Evolution conference in Miami in two weeks.
Finally, he explained you can even use your older networks as M2M apps typically do not require tremendous speed or throughput.
Obviously these are some of the reasons why carriers are excited about the M2M market - not to mention market projections of 20 billion M2M connections in ten years. This is up from 61 million today.
Steve Hilton Principal Analyst at Analysis Mason says, "With a year-on-year growth rate of between 36% and 52%, M2M seeks to be one of the fastest-growing connectivity sectors in the next decade."
All this M2M talk reminds me of the upcoming M2M Evolution conference in Miami in two weeks.
ShoreTel Filling the Nortel Void?
January 20, 2011
Jeff Weiner at The Telecom Blog predicts 2011 will be a huge year for ShoreTel and as supporting evidence he cites distribution deals with Catalyst/Scansource and Westcon - traditional Avaya partners. He quotes ShoreTel's Kevin Gavin who says the company is looking to fill the void left at the table in the wake of Avaya's Nortel acquisition.
Indeed, ShoreTel has been seeing positive momentum in terms of perception - there is no question about that and I wouldn't be surprised to see them gaining market-share in the future.
Mitel could have certainly been the company to step up to the plate - they have always had great technology and the Inter-Tel acquisition of a few years back really broadened their product line and distribution. The challenge is the company's outward communications have been spotty - they promote themselves and then go dark. Mostly they're dark.
Indeed, ShoreTel has been seeing positive momentum in terms of perception - there is no question about that and I wouldn't be surprised to see them gaining market-share in the future.
Mitel could have certainly been the company to step up to the plate - they have always had great technology and the Inter-Tel acquisition of a few years back really broadened their product line and distribution. The challenge is the company's outward communications have been spotty - they promote themselves and then go dark. Mostly they're dark.
ITEXPO East 2011 Attendance Now Up 61%
January 19, 2011
Look, no one wants to be in a position where they under-deliver, least of all me but my expo team tells me the attendance numbers in aggregate for ITEXPO and the collocated events are now up 61% over last year while paid attendance is up 88% over last year.
And yes, the numbers are accelerating... Just six days ago the numbers were 52% ahead of last year.
The show is over ten years old and has matured so it would be quite an accomplishment to see 61% more people than last year's ITEXPO which was very-well attended.
I like to be conservative so I always look for alternative reasons for numbers being higher than previous years. For example, last year, there was tremendous economic uncertainty and people really waited to sign up for shows until the last second.
So it is conceivable the increased attendance rate will normalize as we get closer. We'll have to wait and see if this is the case.
And yes, the numbers are accelerating... Just six days ago the numbers were 52% ahead of last year.
The show is over ten years old and has matured so it would be quite an accomplishment to see 61% more people than last year's ITEXPO which was very-well attended.
I like to be conservative so I always look for alternative reasons for numbers being higher than previous years. For example, last year, there was tremendous economic uncertainty and people really waited to sign up for shows until the last second.
So it is conceivable the increased attendance rate will normalize as we get closer. We'll have to wait and see if this is the case.
Arbinet to Feature Its Newest IP Exchange at ITEXPO East
January 19, 2011
Arbinet plans to feature its newest IP Exchange at ITEXPO East taking place February 2-4, 2011 in Miami Beach, Florida.
Arbinet will participate in IP Communications Industry’s Leading Event at Miami Beach Convention Center in February. I'll be at the show covering the latest IP communications happenings. Just got my flight booked today, in fact.
ITEXPO Named Top 50 Fastest Growing Tradeshow
January 19, 2011
TMC's ITEXPO was named one of the fastest growing trade shows by Trade Show Executive in their Fastest 50 Awards. I've been with TMC since 1994 - right out of college and I've seen this company grow from 15 employees to over 65 employees. It's been an amazing ride. TMC's ITEXPO has had some stellar companies participate over the years, including Asterisk, Avaya, Cisco, Microsoft, Packet8, ShoreTel, and Skype.
TMC CEO Rich Tehrani said, "Much thanks goes to all of TMC's readers as well as our sponsors, attendees, partners, vendors who supply us decorating services, audio/visual, etc and of course the tireless TMC team who works around the clock to over-deliver for customers.
TMC CEO Rich Tehrani said, "Much thanks goes to all of TMC's readers as well as our sponsors, attendees, partners, vendors who supply us decorating services, audio/visual, etc and of course the tireless TMC team who works around the clock to over-deliver for customers.
ITEXPO Names Top 50 Fastest Growing Tradeshow
January 19, 2011
TMC's ITEXPO was named one of the fastest growing trade shows by Trade Show Executive in their Fastest 50 Awards. I've been with TMC since 1994 - right out of college and I've seen this company grow from 15 employees to over 65 employees. It's been an amazing ride. TMC's ITEXPO has had some stellar companies participate over the years, including Asterisk, Avaya, Cisco, Microsoft, Packet8, ShoreTel, and Skype.
TMC CEO Rich Tehrani said, "Much thanks goes to all of TMC's readers as well as our sponsors, attendees, partners, vendors who supply us decorating services, audio/visual, etc and of course the tireless TMC team who works around the clock to over-deliver for customers.
TMC CEO Rich Tehrani said, "Much thanks goes to all of TMC's readers as well as our sponsors, attendees, partners, vendors who supply us decorating services, audio/visual, etc and of course the tireless TMC team who works around the clock to over-deliver for customers.
ITEXPO Honored as One of Top 50 Fastest Growing
January 19, 2011
We are honored to have ITEXPO be one of the fastest growing trade shows by Trade Show Executive in their Fastest 50 Awards. Much thanks goes to all of TMC's readers as well as our sponsors, attendees, partners, vendors who supply us decorating services, audio/visual, etc and of course the tireless TMC team who works around the clock to over-deliver for customers.
ITEXPO East 2011 takes place in 13 days - Feb 2-4, 2011 in Miami and I look forward to thanking you all in person at the event.
ITEXPO East 2011 takes place in 13 days - Feb 2-4, 2011 in Miami and I look forward to thanking you all in person at the event.
Adtran, IBM, Apple Blow Out Earnings
January 19, 2011ITEXPO gold sponsor and TMC Global Online Community customer Adtran just announced blowout earnings – fourth quarter profit doubled and sales grew 33%. Net income was $35.96 million or $0.56 per share. Broadband growth was 75% over the previous year led by sales of the Total Access 5000 platform while internetworking grew 37% and optical grew 24%.
Some of this growth was likely due to the Government’s Broadband Stimulus rollout but the declaration of a 9 cent per share dividend shows there is strong confidence that the company sees a bright future even as the program has ended.
