| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

Mazda to Bring Back the Rotary Engine

In the nineties, I leased the last generation Mazda RX-7 and it was an amazing car. The company touted it as "Lightning in...

Full Story »

IoT Time is Back! Amazon, Lemonbeat, Korea and More

It's true, IoT Time was on a break for a while and even though we weren't producing videos, we certainly weren't slacking....

Full Story »

News Tidbits Part 2923

A lot of lit tidbits popping up. If you follow me on twitter, then you may have seen some of this...

Full Story »

The Business Case for IP Transformation: Realizing The Benefits

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Significant investments require significant returns. How do companies ensure their benefits are measured, tracked and realized during IP Transformation Programs? 

Success Is Not Guaranteed

Think about the hardest project you have ever delivered. Just think back… that one ‘special project’, the one that spiraled out of control, the one where the requirements kept changing, the one where the objectives kept moving, the one project that would not de-scope, where the tsunami of work was towering over the team, and impossible deadlines were looming. Yes, that one.

Most of us have experienced THAT project. And we probably sat with our colleagues, asking ourselves how a project under such pressure could even exist. Why would the sponsors not revise the scope, refocus the team, or even reinvest the budget elsewhere?

We all know that technical projects can go awry. IT, Networking and Engineering projects – famously 50% overrun on budget, and many are cancelled altogether.

So, what are the figures for complex Transformation Programs?  For Programs where IT, Network, Operations and Engineering are undergoing change simultaneously. With an objective eye, it’s easy to question how any of them actually deliver results. But indeed they do.

But, how, and what can we measure to be certain we are achieving the desired results?

Full Story »

WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

"If you're shopping and need information about a specific product, and you can't find a salesperson around, scan the bar code [of...

Full Story »

Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming...

Full Story »

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

Full Story »

If Super WiFi is A Dream, At Least I'm in Good Company

January 27, 2011

It’s no secret that both Microsoft and Google are looking at white spaces and Super WiFi as an area of growth allowing inexpensive broadband wireless signals to be transmitted over long distances.

But technology is difficult to predict – we didn’t know for sure tablets were going to cannibalize PC sales but they are and we didn’t know small, cheap hard drives were going to cut the legs out from the large, expensive hard drive market. You may know that in 1997 when I went to COMDEX and told the world TMC was going to launch a magazine called Internet Telephony – people laughed and told me it wasn’t an industry.

Ten years later after a few “overhype” phases, VoIP software maker Skype has devastated the long-distance market and is hiring by the hundred.

Sangoma Announces General Availability for NetBorder Express Gateway 4.0

January 27, 2011

Sangoma Technologies Corporation, a provider of hardware and software components that enable or enhance IP Communications Systems for both voice and data, today announced the general availability of  NetBorder Express Gateway 4.0, a major upgrade of its TDM-to-SIP Gateway software.  NetBorder Express 4.0 includes significant new functionality which extends the market reach of Sangoma channel partners in Europe, Latin America, Japan, Asia, and North America. Sangoma will be demonstrating the latest release of its NetBorder Express Gateway at ITEXPO East 2011, in Miami, Florida, February 2-4, 2011 in booth #401.

Enhancements that provide Sangoma partners with a greater coverage area for worldwide deployments include support for:

BlackBerry Enterprise Server (BES) Adds Microsoft Lync Support

January 27, 2011

According to BlackBerry's BlackBerry Enterprise Server Add-on product website, support for Microsoft Lync is coming soon. In the footnotes it says "Support for Microsoft Lync Server will be available in an upcoming BlackBerry Enterprise Server Service Pack." It will be released as part of BES 5.0.3 which is still in beta. BES 5.0.3 was expected to be released in Q4 last year, so 5.0.3 should be released any day now. Notable new features include:

  • Support for Microsoft's Office Communications Server 2007 R2 and Lync Server 2010
  • Support for Microsoft Office 2010 file attachments
  • Support for Microsoft Hyper-V 2008 R2 virtualization platform
Microsoft is participating at ITEXPO next week and some Lync partners as well, so I'm sure there will be some Microsoft Lync-related announcements made at the show.

Google and SayNow, What it Means To Telecom

January 26, 2011

The search leader made the acquisition in part to gain social network traction as well as to become entrenched as a communications API and service provider

Many surmise that part of the reason Larry Page is taking over the CEO role at Google has to do with the need to compete more effectively against Facebook whose growth in page views is nothing short of staggering. In the pursuit to keep up and surpass the social networking juggernaut, the search leader is throwing as many ideas as it can against the wall hoping something will stick. There was the launch of Google Buzz in February 2010 which has strong integration into the Google Reader.

Silver Lake on Tech, Jobs and Growth

January 26, 2011

Silver Lake Partners has a portfolio of companies worth $30B including Skype, Avaya, IPC, Groupon, Zynga and Sunguard and in a recent interview with the WSJ's Alan Murray, CEO Glenn Hutchins discusses how well the US technology market is doing in terms of job growth. In addition he mentioned how much construction is being done to create data centers to support the dramatic growth in information technology in the US and abroad.

Next week at ITEXPO in Miami, you'll get to meet with the communications and tech community - many of the companies are part of the Silver Lake family in fact. I am really looking forward to being there and speaking with these companies myself and hope to see you there.

Getting to Know ITEXPO Participants

January 24, 2011

AT TMC, we painstakingly attempt to ensure you know as much about the participating companies at our events as possible before the conference so you can get a sense of who is there, where there expertise lies and if they may have something of value to offer you as you look to make purchasing decisions in the world of technology and communications. As a result we survey ITEXPO speakers and exhibitors before the event and ask questions which can help you connect with thought leaders you believe might be of assistance at the event.

Not everyone answers but we do send the questions to hundreds of companies and they seem to trickle in each day. Here is the list of people and companies who responded to my questions and links to their answers. I truly hope you find it useful.

Oh and one note you should know...

My Conversation With Chairman Kevin Martin Re: ITEXPO

January 24, 2011

As I got off the phone with former FCC Chairman Kevin Martin today after discussing his upcoming keynote, I couldn't help to feel great that ITEXPO will be one of the most exciting events of the year with respect to communications and technology. You see, when FCC Chairmen are no longer working in their government-appointed position, they are able to speak quite freely regarding the issues which have tremendous implications on virtually every aspect of tech and our lives. I say "our lives" because today connectivity has become an integral part of living in a modern, uber-connected world.

In a conversation I just had with the Chairman (the title is for life) we had a chance to touch on some of the issues he will discuss onstage, next week at ITEXPO in Miami, FL. Most likely this session will be in a Q&A format where I will be posing questions.

While the questions haven't been formalized, you can tentatively expect us to devote time to network neutrality, 4G/LTE, wireless spectrum allocation and usage, the small cell market (femto, pico, etc) and other important issues which govern our everyday usage of tech.

At ITEXPO, this one session is just one example of crucial perspective you cannot get from virtually anywhere else because, like I said, the Chairman has tremendous freedom to speak his mind.

-50F With Wind Chill. Escape to ITEXPO in Miami

January 24, 2011

You know I would never stoop to reminding you about the weather to persuade you to attend what I believe to the be the best tech and telecom conference in the world - OK, maybe I would.

So I was driving along this morning on the way to work and noticed I couldn't feel any of my fingers. I decided to check to make sure I was wearing gloves. I was. Then I realized I couldn't feel any of my toes and yes I had shoes on.

I then looked at the temperature reading and it said one degree.

ITEXPO Hashtag is #ITEXPO, Receptions and More

January 23, 2011

Good evening readers,

Just a note to let you know the hashtag for ITEXPO on Twitter will simply be #ITEXPO. You will see enhanced levels of twitter messaging at the show (Twitter stream at keynotes for example) allowing the ITEXPO and related technology and communications communities to stay connected.

A good way to keep track of news from the show is to set up a column with search terms ITEXPO and/or #ITEXPO in programs such as Hootsuite, Tweetdeck and/or your mobile Twitter app.

The show officially begins in nine days and here are some links you may find useful:

Agenda / Show Guide
Onsite Giveaways
ITEXPO Registration
Dates & Times
Hotel & Travel
Free Workshops
Exhibitor List
Keynotes (Former FCC Chairman Kevin Martin Recently Added)
Collocated Events

Speaker List
ITEXPO Floor Map
All Conference Party Feb 3rd at Mangos

In addition, I just turned on my out of office message (yes I'm early but I can't wait) to alert others to my participation. This is part of what I wrote if you want to utilize something similar.


Thank you for your message... Please be advised I will be out of the office Feb 2-4, 2011 attending TMC's ITEXPO in Miami.

ITEXPO 2011 East Speaker List Grows

January 21, 2011

TMC added some more speakers to the ITEXPO 2011 East lineup this week to add to an already impressive list. Check them out:


Bob Locklear, Director of Business Development-Enterprise Networks Division, ADTRAN

  • E-03      Vendor Panel: Responding to Today’s and Tomorrow’s Enterprise Requirements
Charles Krogram, Regional Vice President, ShoreTel
  • UC-04   Integrating Mobility and UC
  • MW-03  What Can Presence Do For You? 
Greg Maudsley, Director of Product Marketing, Juniper Networks
  • MW-06  Securing Tablets and Smartphones in the Enterprise

Wendy Moore-Bayley, Solutions Marketing, UCaaS, Mitel

  • E-03 “Vendor Panel: Responding to Today’s and Tomorrow’s Enterprise Requirements”

Katie Butcher (Moderator), President, B-Lynk

  • C-04 “Everyday Business Conferencing - A New User Experience”

Morgan Krenson, Wholesale Channel Manager, InterCall

  • C-04 “Everyday Business Conferencing - A New User Experience”

Ari Rabban, CEO,

  • SP-03 “Maintaining Service Quality while Introducing New Next Generation Services”

Wendy Moore-Bayley, Solutions Marketing, UCaaS, Mitel

  • V-03 “Hosted vs.