ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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How Apple is Greasing the Wheels of Churn

January 13, 2011

It’s a pain to change mobile devices and carriers. Thankfully over the years many wireless providers have made the process go more smoothly by porting address books in their retail stores. But Apple has gone the extra mile allowing their devices to seamlessly work with most of the existing data from previous phones. In other words upgrading from an iPhone to an iPhone 3G to a 3GS and 4G has been a fairly straightforward task.

ITEXPO East Features Impressive Vendor Participation

January 11, 2011

ITEXPO East is just a few weeks away (February 2-4th) in sunny Miami, Florida. How is the show shaping up? Well, if ITEXPO West is any indication, ITEXPO East should be a great show. Vendor participation for ITEXPO West increased almost 50%, and 216 exhibitors issued almost 400 news announcements from the show floor, detailing new products, services and alliances that were announced at ITEXPO.

SIP and HTML5 Convergence: Are You Ready?

January 5, 2011

Carl Ford is the loveable guy in the IP communications space I used to compete with but we are now family. It is really a great partnership and his company, Crossfire Media has partnered with TMC on a number of events including SIP Tutorial which has been held three times and has educated companies of all sizes, major telcos and technical staffs working at prestigious Ivy League schools.

The next event will be collocated with ITEXPO East 2011 in Miami this February 2-4 and I asked Carl for a few reasons to attend and macro trends which will be discussed.

He mentioned recent SIP meetings in China which show the need to keep current on SIP standards and HTML5 in particular which will integrate with SIP in the future.

Business Video Expo Update

January 5, 2011

Social Networking 2.0 Brings Businesses Into the Fold

January 5, 2011

Social networking exploded in 2010 resulting in Facebook social networking traffic surpassing Google search traffic. What's the main difference between Facebook traffic and Google traffic? Facebook is about sharing content with groups - family, friends, and co-workers, while Google is a solo affair with individuals reading interesting stories and finding out information. People naturally want to build associations and connections with other people, which is why social networking has exploded.

Incredible New Content at ITEXPO East 2011 Next Month

January 5, 2011

If you haven’t checked out the ITEXPO home page in a while please do so because the show evolves as rapidly as the markets do with relevant quality content being added constantly. There is virtually no part of the tech market which will help you and your company that is not covered from multiple angles.

For example VI-Peering focuses on the IP peering space, the Business Video Expo focuses on the increased use of video by companies and Super WiFi Summit focuses on how white spaces could absolutely revolutionize the way broadband access is delivered via the disruptive use of radio frequency white spaces which are open and free.

Another addition is Telecom One-on-One powered by DealCenter and taking place Tuesday, Feb 1st, 2011 from 2-5 PM.

Skype, FCC, IBM and Tech News Before New Year's

December 30, 2010

While the week before Christmas and New Year’s is typically slow with regards to news, the huge blizzard which hit the northeast really started things off with a bang. A foot-and-a-half of snow hit the area around TMC headquarters in Norwalk, CT with drifts totaling a few feet in height. Airports were backed up and some streets took days to plow well.

Skype has been busy

News to Know Before New Year's 2011

December 29, 2010

The bitter fight between Oracle and SAP over copyright infringement got more bitter with courts agreeing SAP owes Oracle $16.5M in interest on the $1.3B award Oracle received. While less than the $211.7M Oracle sought, Oracle will also get reimbursed by SAP for $120M in attorney fees.

Let’s say you got a NookColor for Christmas but your books are all on Amazon’s Kindle service… You can now read Kindle books on the Nook – but you need to put on your propeller hat first.

Most Indian telcos must roll out services on wireless spectrum they purchase from the fovernment in a year or pay fines.

How TMC is Working to Make ITEXPO Even Better

December 27, 2010

We have been very fortunate that TMC’s community of visitors online and the readers of our publications have chosen to make ITEXPO and its numerous related and collocated events the place you come to learn about the market and choose products for purchase. Thank You! We have never taken your loyalty for granted and we appreciate your suggestions over the years – many of which have been implemented and as a result have made ITEXPO the defacto event of its kind with growing attendance, topical coverage and energy levels.

If there is one thing you know about TMC it is we are not shy to try new things – especially when they seem to make a lot of sense and you suggest them.

9 Social CRM Tips For 2011

December 27, 2010

Facebook Just Overtook Yahoo! in unique visitors and you Still Have no Social CRM Strategy?

Facebook just overtook Yahoo by a comfortable amount to become the third largest website in the world according to comScore. The world’s leading social networking site attracted 648 million unique visitors in November 2010 and this compares to just 630 million for Yahoo.

It is obvious the growth of social networking is not slowing down any time soon and as more and more commerce is being initiated based upon social network chatter; the need for companies to monitor and participate in these online conversations grows by the day. Yet with all the growth in the market, social CRM is something most companies aren’t focusing on in a concerted way.