ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

Full Story »

Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

Full Story »

Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

Full Story »

Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

Full Story »

IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

Full Story »

Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

Full Story »

Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

Full Story »

Digium|Asterisk World Returns to ITEXPO

December 10, 2010

TMC and Digium, the Asterisk Company, today announced that Digium|Asterisk World is returning to ITEXPO, February 2-4, at the Miami Beach Convention Center.  Asterisk is the world’s most widely used open source communications software, and the Digium|Asterisk World event helps the entire Asterisk community learn how to create more flexible and powerful telephony solutions.

Open Source Communications solutions currently account for more new phone lines than any single conventional PBX or key system manufacturer.  While Open Source communications software can be free of charge, it creates significant revenue opportunities for businesses that install Open Source PBXs, and provide GUIs, PBX appliances, gateways, and other related services.

Skype Shows us Closed Can Win

December 3, 2010

Dan York at a recent ITEXPO - specifically the collocated Cloud Communications Summit - Dan is on the right and Thomas Howe is on the left
 

Yesterday I discussed how open always wins referring to the competition between Apple and Google's Android and a side conversation was started on Facebook questioning my assertion. I took the opposite viewpoint in a comment and mentioned that Apple does have a lock on customers via iTunes as well as the App Store which have a tremendous lead in the market.

I was reminded of this discussion when I read how Dan York of Voxeo is espousing the virtues of Skype - a closed provider of communications - when Voxeo and Dan are huge proponents of open ecosystems.

As I read the piece, I became fascinated at how Voxeo has chosen to use Skype as a way to make the company's operations better - utilizing persistent group chats which focus on various subjects.

The point is that using these chats, the company which consists of many people located all over the world and some who travel are able to not only communicate effectively but are able to rapidly be brought up to speed on various topics after getting off an airplane by just logging onto Skype.

Dan mentions that there are other alternatives but it seems from the outside anyway that habit will keep the company using Skype for a long while - even if a better solution comes along immediately.

And this gets us to the counter of the open always wins argument - if you have loyal fans and/or people who habitually uses your interface and are happy with it - or some other differentiator, it becomes tough for competition to come in and take the market over. Even if the new competition is open.

Let's recall that compared to Apple and iOS, Windows Mobile was very open - it just wasn't as good as Apple's OS - and there was no contest from a marketing perspective either.

Apple definitely put together a more pleasing experience and were able to do so in part because they owned the stores, hardware and  packaging.

But now, Windows Phone 7 and Google's Android are taking some of the best parts of the Apple experience and replicating and in some cases improving them.

This in and of itself may not be enough to win against Apple but what the open approach has is a slew of hardware partners making devices in a variety of form factors. Some of these device sizes may catch fire.




















Wireless SIP Endpoints from Panasonic

November 12, 2010

New Editorial Additions to TMC

November 3, 2010

Tehrani on Future of Broadband

November 2, 2010

BroadSoft BroadCloud a Smart Move

October 25, 2010

Moving from equipment to the cloud is very smart move and something I noticed many vendors at the recent ITEXPO in Los Angeles were focused on doing. Just as VARs and channel partner/MSPs have shifted from once selling hardware to services for the recurring revenue and to offset shrinking margins, I expect many hardware providers to follow suit.

As the trend continues expect prices for services to drop in response to greater supply in the market. Why?

Hope To Start Blogging Again Tomorrow

October 21, 2010

ITEXPO up 50% with 216 Exhibitors

October 20, 2010

Nine Technology Targets Online Backup to MSPs

October 19, 2010

At ITEXPO I met with Gene Fay, Senior Vice President for Nine Technology, an online backup and recovery service designed for MSPs to brand and resell. Nine Technology’s "Powered by Nine" data backup and restore solutions enable managed service providers (MSPs) to offer cost-effective and secure online backup and recovery services for desktops, laptops and servers.

One of their main claims to fame is their patented global deduplication process. It uses "block level" global data deduplication and compression to minimize data size, number of files and bandwidth utilization. Gene Fay claimed that their partners have done some testing and Nine Technology is 5-15x faster at recovering files than the popular Mozy or Carbonite solutions.

Some new features recently announced include:
  • Seeded initial backups shipped to the data center
  • Semi-continuous data protection
  • Granular SQL server backups using VSS snapshots
  • Automated self-service branding of partner client software
  • Web-based restore processes
  • Updated, easier-to-control GUI
The "seeded" initial backups are a key feature, since many organizations have terabytes of data that would take a long time to backup even over a fast WAN Internet connection.




Do Not Connect to Free Public WiFi

October 12, 2010

Last week at ITEXPO in Los Angeles there was the standard Free Public WiFi option which you see virtually anywhere there are other wireless devices. I know not to click on this network now but I am sure I was fooled by it some time ago.

Basically the network is created by a "virus" and is being propagated by Windows XP machines. It does not appear to be malicious but clicking on it will not get you on the Internet so don't bother and save yourself time, energy and aggravation.

Here are the details - someone asked me about this network at the show and I told them not to click on it. I couldn't recall why - so I hope the person is a reader and this answers their question.