ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

Optical Transport Networks Help Operators Meet Growing Traffic Requirements

By: Mae Kowalke, TMCnet Contributor It has been called the “data storm;” due to increased online video usage, the cloud, and mobile...

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Altair: LTE the Right Choice for M2M & IOT

Some of my early conversations about the M2M and IoT space with carriers had them explaining to me how they love these...

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Speech Analytics - Data Mining Those Recordings

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech /...

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Defending Against an Autocomplete Smear Campaign

What would you do if you started to Google your name and Google was to suggest you complete the query with the...

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VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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Interactive Intelligence Announces Positive Preliminary Earnings

October 12, 2010

There are a few things I wish for regarding earnings in the tech space.

  • I wish I had time to give my thoughts on every announcement
  • I wish they were all as good as what Interactive Intelligence just accomplished
In short the company just released preliminary third-quarter numbers and said they had nine orders over $1 million with two of them being larger than $2M. I am not sure how this compares with past quarters but regardless, these are significant customer sizes in an era of price compression.

The company says its cloud offering is doing well and you may recall company CMO Joe Staples spent some time recently (video) in the TMC Newsroom giving me details of the launch.

ININ expects total revenue to be between $41-$42 million with GAAP net income between $3.3-$3.9M. Last year the number was $2.8M meaning an increase of at least 17% over last year's sales.

According to founder and CEO Dr. Don Brown, the size of the deals gives the company increased operating leverage and revenue growth.

ININ CMO Joe Staples addresses a standing-room-only crowd last week at the first ever TMC Social CRM Expo




Here are additional details regarding the company's earnings:

Interactive Intelligence plans to issue a press release announcing its final 2010 third-quarter results Nov. 1 at 4 p.m. Eastern daylight time.


















ITEXPO West 2010 Officially Over

October 7, 2010

ITEXPO West 2010 Los Angeles Exhibit Hall



More ITEXPO West 2010 photos

As I wait here in LAX Airport - I continue to decompress from what was the largest ITEXPO ever. There were more booths and content that at any previous TMC event - ever. We partnered with a record number of groups and provided content as wide ranging from CDMA development to optical to smart grid.

Generally the sessions were packed and we learned a great deal about your preferences and expect us to keep content areas where rooms were filled and delete topics which were not so much.

My conversations in the industry were upbeat and positive in general - Avaya showed Flare off multiple times, ShoreTel is moving upmarket, Xirrus is doing its part to replace wired Ethernet and the smart grid, MSP, 4G and M2M spaces seem to hold much promise for growth.

So thank you all for coming to the show - and especially those of you braved the record traffic, accidents and mudslides & green flag alert due to the massive LA storm to be there. I heard numerous stories of people who couldn't make it to the center and we almost had to cancel a keynote due to the massive traffic delays our speaker was stuck in.











CounterPath Demos iPhone to Nexus One Call Switching from VoIP to Cellular & Back

October 6, 2010


I met with Todd Carothers, VP of Product Management at TMC's ITEXPO in Los Angeles to hear about Counterpath's latest patents and new product offerings. Todd gave me one of the coolest demos of mobile VoIP I've ever seen! I captured the demo in one of two videos that I've included in this blog post. Definitely a must watch!

ITEXPO Xirrus Keynote iPad Raffle

October 6, 2010

2600hz Introduces "PromoCalling" - Free VoIP Phones for Business

October 6, 2010

I'm off to moderate an ITEXPO session, but came across some interesting news announced at ITEXPO I wanted to share.

Check it out:

2600hz Introduces "PromoCalling" -  Free VoIP Phones for Business
 
Ad-Supported Phone Provides Competitive Free Calling Option to Enterprise, Small Business Market via SIP-enabled Devices
  Los Angeles, CA, October 6, 2010 (ITEXPO: Booth # 606)  - The 2600hz Project, a subsidiary of VoIP, Inc. today announced free SIP phone service for VoIP carriers.  The ad-supported system is designed to empower today's VoIP providers to compete with free calling services already available on the Internet.  The white-label service bundles features like find-me, follow-me, ring groups, meet-me conferencing and voicemail into a hosted platform. PromoCalling enables carriers to compete with similar offerings from Google Voice and Skype taking communication a step further by operating via business grade SIP phones rather than web or soft phone devices.
 
"Smaller VoIP carriers face fierce competition in a marketplace where Google and Skype offer services that are free," said Darren Schreiber, CEO and Co-Founder of 2600hz.








Mykola Konrad Overview of Sonus Networks

October 5, 2010

I met with Sonus Networks' Mykola Konrad, Director, Enterprise Management at ITEXPO today. It's not every day that I get to meet someone who formerly worked on the Microsoft Surface product, a very cool technology. It's basically an extra-large iPad and Mykola mentioned Microsoft was considering something like the iPad two years ago.

Anyway, back to Sonus, Mykola talked about some of their products, including the GSX9000. One feature it offers is the ability for non-VoIP digital phones to register to their ASX (SIP registrar).

ITEXPO West 2010 Avaya Flare Keynote in LA

October 5, 2010

Salesforce.com Keynote at Social CRM EXPO/ITEXPO

October 5, 2010

Broadvox's David Byrd Overview at ITEXPO

October 5, 2010

David Byrd Vice President of Marketing and Product Management for Broadvox stopped by to speak with me at ITEXPO. You should definitely check out David's SIP and Serve by a Foodie blog. He provides interesting insights on VoIP, but also blogs some delectable recipes. He also mixes some VoIP and food metaphors.

UM Labs Brings 256-bit AES Secure VoIP to Mobile Phones

October 5, 2010

I met with Mike Wilson, VP of Sales & Marketing for UM Labs at ITEXPO today to learn more about their secure VoIP offering. At ITEXPO they announced their 1.5 release, which steps up interoperability amongst various IP-PBXS and now it works with Skype (Skype Connect).
Mike explained that a lot of independent dealers across the world who also use Skype, can now connect their PBXs to these Skype users and save a lot of money on conference calls. Their solution acts as the "glue" allowing Avaya to connect to Cisco, or Shoretel to Avaya, etc. They have a built-in scripting engine and can adjust paths between switch and trunking provider or two switches to ensure interoperability.

As part of this release they are stepping up encryption, which he claimed already had incredibly low latency.