ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

Where's the Margin? (Part 1)

As much as I grumble often about the VoIP/UC providers and their lack of differentiation, SD-WAN is going to be just...

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First Hackproof Wi-Fi, then Grab Some IP Communications

While most of TMCnet blog readers want to monetize IP communications, most of the world just wants to be able to use...

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Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software...

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New Flowroute Customer Onboarding Platform Lubricates CSP Porting

Smoothly and effectively onboarding new enterprises is one of the most significant operational challenges for cloud communications providers. Flowroute is aiming squarely...

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CounterPath Bria-X Delivers Cost-Effective UCaaS Solution

In the 1990s Novell had a lock on servers in the enterprise. There was no Linux but SCO UNIX and IBM's AIX...

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Stupid Mistakes Lead to Kelihos Botnet Spam Lord Arrest

Russian Pyotr Levashov spread ransomware and other malicious software through the Kelihos botnet, possibly hacked the U.S. election and probably ran the...

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Is Cloud Infrastructure Swallowing Up NFV?

Service Providers want the infrastructure to be able to scale up (and down), they want to move CAPEX to OPEX, and they...

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Business Video Expo Update

January 5, 2011

Social Networking 2.0 Brings Businesses Into the Fold

January 5, 2011

Social networking exploded in 2010 resulting in Facebook social networking traffic surpassing Google search traffic. What's the main difference between Facebook traffic and Google traffic? Facebook is about sharing content with groups - family, friends, and co-workers, while Google is a solo affair with individuals reading interesting stories and finding out information. People naturally want to build associations and connections with other people, which is why social networking has exploded.

Incredible New Content at ITEXPO East 2011 Next Month

January 5, 2011

If you haven’t checked out the ITEXPO home page in a while please do so because the show evolves as rapidly as the markets do with relevant quality content being added constantly. There is virtually no part of the tech market which will help you and your company that is not covered from multiple angles.

For example VI-Peering focuses on the IP peering space, the Business Video Expo focuses on the increased use of video by companies and Super WiFi Summit focuses on how white spaces could absolutely revolutionize the way broadband access is delivered via the disruptive use of radio frequency white spaces which are open and free.

Another addition is Telecom One-on-One powered by DealCenter and taking place Tuesday, Feb 1st, 2011 from 2-5 PM.

Skype, FCC, IBM and Tech News Before New Year's

December 30, 2010

While the week before Christmas and New Year’s is typically slow with regards to news, the huge blizzard which hit the northeast really started things off with a bang. A foot-and-a-half of snow hit the area around TMC headquarters in Norwalk, CT with drifts totaling a few feet in height. Airports were backed up and some streets took days to plow well.

Skype has been busy

News to Know Before New Year's 2011

December 29, 2010

The bitter fight between Oracle and SAP over copyright infringement got more bitter with courts agreeing SAP owes Oracle $16.5M in interest on the $1.3B award Oracle received. While less than the $211.7M Oracle sought, Oracle will also get reimbursed by SAP for $120M in attorney fees.

Let’s say you got a NookColor for Christmas but your books are all on Amazon’s Kindle service… You can now read Kindle books on the Nook – but you need to put on your propeller hat first.

Most Indian telcos must roll out services on wireless spectrum they purchase from the fovernment in a year or pay fines.

How TMC is Working to Make ITEXPO Even Better

December 27, 2010

We have been very fortunate that TMC’s community of visitors online and the readers of our publications have chosen to make ITEXPO and its numerous related and collocated events the place you come to learn about the market and choose products for purchase. Thank You! We have never taken your loyalty for granted and we appreciate your suggestions over the years – many of which have been implemented and as a result have made ITEXPO the defacto event of its kind with growing attendance, topical coverage and energy levels.

If there is one thing you know about TMC it is we are not shy to try new things – especially when they seem to make a lot of sense and you suggest them.

9 Social CRM Tips For 2011

December 27, 2010

Facebook Just Overtook Yahoo! in unique visitors and you Still Have no Social CRM Strategy?

Facebook just overtook Yahoo by a comfortable amount to become the third largest website in the world according to comScore. The world’s leading social networking site attracted 648 million unique visitors in November 2010 and this compares to just 630 million for Yahoo.

It is obvious the growth of social networking is not slowing down any time soon and as more and more commerce is being initiated based upon social network chatter; the need for companies to monitor and participate in these online conversations grows by the day. Yet with all the growth in the market, social CRM is something most companies aren’t focusing on in a concerted way.

Digium Asterisk World Returns to ITEXPO East 2011

December 10, 2010

Digium Asterisk World Demo Theater from Past ITEXPO Event in Miami, FL


TMC is thrilled to have Digium Asterisk World return to ITEXPO this February 2-4, 2011 in Miami, FL. Here is a quote from Digium from a press release which just went out today:
 “Hosting Digium|Asterisk World at ITEXPO East 2011 allows us to share the vision and power of Asterisk with a wide community of developers and carriers – even some who are not completely familiar with open source,” said Mark Spencer (News - Alert), CTO and founder of Digium, and the creator of Asterisk. “The upcoming Digium|Asterisk World will help developers, resellers, and anyone interested in Asterisk learn more about the opportunities emerging today. It will provide the hands-on training needed to capitalize on these opportunities,” he continued. 




Digium|Asterisk World Returns to ITEXPO

December 10, 2010

TMC and Digium, the Asterisk Company, today announced that Digium|Asterisk World is returning to ITEXPO, February 2-4, at the Miami Beach Convention Center.  Asterisk is the world’s most widely used open source communications software, and the Digium|Asterisk World event helps the entire Asterisk community learn how to create more flexible and powerful telephony solutions.

Open Source Communications solutions currently account for more new phone lines than any single conventional PBX or key system manufacturer.  While Open Source communications software can be free of charge, it creates significant revenue opportunities for businesses that install Open Source PBXs, and provide GUIs, PBX appliances, gateways, and other related services.

Skype Shows us Closed Can Win

December 3, 2010

Dan York at a recent ITEXPO - specifically the collocated Cloud Communications Summit - Dan is on the right and Thomas Howe is on the left
 

Yesterday I discussed how open always wins referring to the competition between Apple and Google's Android and a side conversation was started on Facebook questioning my assertion. I took the opposite viewpoint in a comment and mentioned that Apple does have a lock on customers via iTunes as well as the App Store which have a tremendous lead in the market.

I was reminded of this discussion when I read how Dan York of Voxeo is espousing the virtues of Skype - a closed provider of communications - when Voxeo and Dan are huge proponents of open ecosystems.

As I read the piece, I became fascinated at how Voxeo has chosen to use Skype as a way to make the company's operations better - utilizing persistent group chats which focus on various subjects.

The point is that using these chats, the company which consists of many people located all over the world and some who travel are able to not only communicate effectively but are able to rapidly be brought up to speed on various topics after getting off an airplane by just logging onto Skype.

Dan mentions that there are other alternatives but it seems from the outside anyway that habit will keep the company using Skype for a long while - even if a better solution comes along immediately.

And this gets us to the counter of the open always wins argument - if you have loyal fans and/or people who habitually uses your interface and are happy with it - or some other differentiator, it becomes tough for competition to come in and take the market over. Even if the new competition is open.

Let's recall that compared to Apple and iOS, Windows Mobile was very open - it just wasn't as good as Apple's OS - and there was no contest from a marketing perspective either.

Apple definitely put together a more pleasing experience and were able to do so in part because they owned the stores, hardware and  packaging.

But now, Windows Phone 7 and Google's Android are taking some of the best parts of the Apple experience and replicating and in some cases improving them.

This in and of itself may not be enough to win against Apple but what the open approach has is a slew of hardware partners making devices in a variety of form factors. Some of these device sizes may catch fire.