ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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Tech to Eliminate Fast Food Minimum Wage Workers

The Momentum Machines burger robot robot explainedAs cities around the country are passing laws to ensure minimum wages are increased to a...

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Advancing Texting for the Contact Center

Last week, we explored texting within the contact center realm.  As texting becomes more prevalent in the contact center, there will...

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GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts...

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Serve Powerful PBX Market in the Cloud via Wave-Tel

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore,...

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Sponsored Data Charging - Disrupting the Mobile Industry

By: Barbara Sampson, Senior Marketing Manager, Alcatel-Lucent

New Service Provider Revenue Monetization Model

Just as LTE has evolved to be the predominant technology for mobile broadband providers -- generating an average data volume per user of 168% higher than 3G data – so must the traditional charging model change. One charging model growing in popularity is Sponsored Data Charging. 

Sponsored Data Charging enables mobile subscribers to view, stream, and benefit from sponsored content and use applications over the mobile service provider’s network without that data usage coming out of their monthly plan. The data charges that a subscriber would pay for the sponsored content are paid instead by the third-party provider owning the content. Even more importantly, a subscriber can test out certain sponsored applications and features for a short time to determine whether to subscribe, without impacting monthly data-plan limits.

Not only is Sponsored Data Charging built for massive broadband usage from all kinds of connected devices, it also can support emerging technologies such as VoLTE and NFV. Key target industries include advertising, retail, media, entertainment, healthcare, and financial services.

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Special Technology Innovation Panel at ITEXPO [VIDEO]

August 27, 2013

Grandstream UCM6100 Asterisk PBX Makes Major Strides

August 27, 2013


Last month I was pretty harsh in my analysis of the Grandstream UCM6100 and on top of the open source issues and burning their partners, it also had some security issues. Well, Ward Mundy has a new report on the UCM6100 and he is impressed with the response Grandstream has had to the community's concerns.

He writes, "The short version of this story is Grandstream has addressed most of the open source issues and they’ve resolved well over a hundred bugs. In addition, they’ve published excellent documentation on the PBX in addition to a tutorial on how to interconnect the UCM6100 with other devices including FreePBX®-based Asterisk servers such as PBX in a Flash. So we are pleasantly surprised by Grandstream’s efforts to address many of the concerns that were raised by some of us in the open source community."

He also posted this interesting tidbit:
The silver lining may very well be the functionality boost you’ll get from the addition of a $100 OBi202 device with a Bluetooth adapter.





FreePBX - Most Powerful & Flexible Phone System Known to Man

August 25, 2013

I've been writing about VoIP and reviewing VoIP products since 1996, but even I need help once in awhile to figure out how to get a certain VoIP feature to work, how to install an IP-PBX, how to configure an advanced phone feature, etc. Well, recently I had to deploy a FreePBX system in a production environment for another company and I hit a few stumbling blocks that required a call to FreePBX's technical support and I have to say they were very responsive, extremely knowledgeable and very helpful.

One of my first stumbling blocks was getting second dialtone on a specific FXO port simply by pressing one of the line keys on a Grandstream GXP2100 phone. The reason is there is a DoorKing security gate system hooked into one of the Sangoma FXO ports that listens for certain DTMF touchtones to open and close the gate.

First, I had to create three groups in chan_dahdi_groups.conf, which is done in the FreePBX UI via this URL:
http://[ipaddress]/admin/config.php?display=dahdi
group=0 -> FXO trunks - channels 5, 6, and 7 (normal inbound/outbound lines)
group=1 -> FXO trunk  - channel  8 (special DoorKing port)
group=2 -> FXS lines  - channels 1, 2, 3, and 4 (analog devices)

I separated the DoorKing into its own trunk line group so it wouldn't be used for outbound calling. I also had to change the context to "from-analog" for the FXO ports for routing via channel number to work.









ITEXPO 2013 Las Vegas Kicks off this week

August 25, 2013

Find Rich Tehrani at ITEXPO Las Vegas 2013

August 23, 2013

If you follow my blog or social sites you know I’ll be at ITEXPO next week at Mandalay Bay and I’m very excited to meet with you all.

This is where you can find me:

On Monday, 8/26 at 9:00am I’ll be checking out the Asterisk 1-2-3 training course and the SUITS conference which focuses on telecom patent protection. At 12:00 that day, I’ll be at the SDN preconference learning about software defined networking.

Snom Riding Lync Wave to Success

August 19, 2013

In a recent meeting with Snom’s Mike Storella in the company’s office in Massachusetts, I had a chance to learn how the company is riding the Microsoft Lync wave to success. One of the early differentiators they touted was Lync phones which allowed multiple lines – an essential feature for many, including executives who don’t answer their own phones.

This early flexibly caught the attention of Microsoft – not to mention a number of Fortune class companies who needed such features.

Mike touted other features as well like the company being first to allow device-based music-on-hold for Lync as well as being first to qualify a device for the Microsoft Lync 2013 compatible devices program.

Jobs Movie Inaccurate Say Steve Wozniak and John Sculley

August 16, 2013

By now everyone knows there is a movie called Jobs which celebrates the life of Steve Jobs and tries to recreate the events which surround the tech legend’s life. Of course whenever such an ambitious project is undertaken, the challenge you have is getting agreement on what happened and just as importantly trying to get everyone involved in the happenings to work collaboratively.

It is apparent this movie faced some challenges in both regards. For example, Ashton Kutcher who plays a pretty convincing Steve Jobs complained recently that Apple cofounder Steve Wozniak aka “The Woz” is being paid by another company to support a different Steve Jobs film.

Steve Wozniak

FreePBX World - Just Days Away!

August 12, 2013

The first ever FreePBX World co-located at ITEXPO is just 16 days away, taking place at Mandalay Bay in Las Vegas. I recently wrote about FreePBX and gave a sneak peek of the conference agenda for FreePBX World you should check out.

I'm attending ITEXPO to cover all the latest news on VoIP, WebRTC, Asterisk & FreePBX, cloud communications, and much more. Oh did, I mention Apple legend Steve Wozniak is keynoting?

ITEXPO is one of the longest running communications shows and it continues to add excellent new content to the conference tracks, exciting new co-located events like FreePBX World & Startup Camp, as well as headliner keynoters like former Apple & Pepsi CEO John Sculley, 3Com founder and Ethernet inventor Bob Metcalfe, and many more.

If you haven't registered already, head over here, but you better be quick, I hear the hotel room block is almost full!





How FreePBX is Revolutionizing PBXs - Let Freedom Ring!

July 15, 2013

Asterisk fans know that Asterisk, as its name implies, was designed to do everything in telecom since the name Mark Spencer gave it comes from the Linux wildcard symbol (*), which can match or do just about anything. It's a fantastic name chosen by Asterisk's founder.

Similarly, FreePBX also sports a great name, espousing a truly powerful and "free" PBX with no strings attached. Is it not ironic that America , the nation whose most precious Amendment of the Constitution, the 1st Amendment which established "free speech" as a fundamental right and a nation which invented the most important communications technology - the telephone, also helped establish one of the most closed, proprietary, and expensive pieces of "speech" technology? - namely the PBX.

Free speech you say?



New Jobs Movie Trailer Highlights Apple History

June 21, 2013





The trailer for the new movie titled Jobs starring Ashton Kutcher is very well done and for those of us immersed in Apple history, it’s like a visual walk down memory lane.

Sure, Ashton reminds some of us his character named Walden in the TV series Two-and-a-Half Men a bit too much but he does a convincing job playing Steve Jobs based on the movie clip above.

What is especially awesome to me is the timing of this movie.