ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.

The Deskphone Market... it's Alive; it's Alive!

The deskphone market has been left for dead by many but there is still room in the space for the device to...

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Congrats to TMC Customer Phone.com

Hats off to Phone.com for big customer wins in 2016. The cloud communications company landed new partners and clients like StructuredWeb, Liftmaster and The City of Newark....

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WebRTC MCU Architecture - All For One And One For All

The conferencing market is huge. It was expected to be over $2B in size in 2016.  And with good reason – it fulfills...

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The Fight to Make a Living in Cloud

How many articles and keynotes have been about how channel partners aren't jumping into cloud? I find it funny that it...

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Raven Guru The "Just Right" Marketing Agency

Not too big, not too small. All the experience, none of the fat.David Byrd is one of the more experienced marketers in...

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Just 18% of Computer Science Degrees go to Women

It seems, there are subtle messages we send to girls in school which may keep them from pursuing STEM study and careers....

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Stay Away From Best Buy Geek Squad?

Best Buy Geek Squad has been in the middle of a storm of media criticism as it seems the FBI has paid...

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Grandstream UCM6100 Asterisk PBX Makes Major Strides

August 27, 2013


Last month I was pretty harsh in my analysis of the Grandstream UCM6100 and on top of the open source issues and burning their partners, it also had some security issues. Well, Ward Mundy has a new report on the UCM6100 and he is impressed with the response Grandstream has had to the community's concerns.

He writes, "The short version of this story is Grandstream has addressed most of the open source issues and they’ve resolved well over a hundred bugs. In addition, they’ve published excellent documentation on the PBX in addition to a tutorial on how to interconnect the UCM6100 with other devices including FreePBX®-based Asterisk servers such as PBX in a Flash. So we are pleasantly surprised by Grandstream’s efforts to address many of the concerns that were raised by some of us in the open source community."

He also posted this interesting tidbit:
The silver lining may very well be the functionality boost you’ll get from the addition of a $100 OBi202 device with a Bluetooth adapter.





FreePBX - Most Powerful & Flexible Phone System Known to Man

August 25, 2013

I've been writing about VoIP and reviewing VoIP products since 1996, but even I need help once in awhile to figure out how to get a certain VoIP feature to work, how to install an IP-PBX, how to configure an advanced phone feature, etc. Well, recently I had to deploy a FreePBX system in a production environment for another company and I hit a few stumbling blocks that required a call to FreePBX's technical support and I have to say they were very responsive, extremely knowledgeable and very helpful.

One of my first stumbling blocks was getting second dialtone on a specific FXO port simply by pressing one of the line keys on a Grandstream GXP2100 phone. The reason is there is a DoorKing security gate system hooked into one of the Sangoma FXO ports that listens for certain DTMF touchtones to open and close the gate.

First, I had to create three groups in chan_dahdi_groups.conf, which is done in the FreePBX UI via this URL:
http://[ipaddress]/admin/config.php?display=dahdi
group=0 -> FXO trunks - channels 5, 6, and 7 (normal inbound/outbound lines)
group=1 -> FXO trunk  - channel  8 (special DoorKing port)
group=2 -> FXS lines  - channels 1, 2, 3, and 4 (analog devices)

I separated the DoorKing into its own trunk line group so it wouldn't be used for outbound calling. I also had to change the context to "from-analog" for the FXO ports for routing via channel number to work.









ITEXPO 2013 Las Vegas Kicks off this week

August 25, 2013

Find Rich Tehrani at ITEXPO Las Vegas 2013

August 23, 2013

If you follow my blog or social sites you know I’ll be at ITEXPO next week at Mandalay Bay and I’m very excited to meet with you all.

This is where you can find me:

On Monday, 8/26 at 9:00am I’ll be checking out the Asterisk 1-2-3 training course and the SUITS conference which focuses on telecom patent protection. At 12:00 that day, I’ll be at the SDN preconference learning about software defined networking.

Snom Riding Lync Wave to Success

August 19, 2013

In a recent meeting with Snom’s Mike Storella in the company’s office in Massachusetts, I had a chance to learn how the company is riding the Microsoft Lync wave to success. One of the early differentiators they touted was Lync phones which allowed multiple lines – an essential feature for many, including executives who don’t answer their own phones.

This early flexibly caught the attention of Microsoft – not to mention a number of Fortune class companies who needed such features.

Mike touted other features as well like the company being first to allow device-based music-on-hold for Lync as well as being first to qualify a device for the Microsoft Lync 2013 compatible devices program.

Jobs Movie Inaccurate Say Steve Wozniak and John Sculley

August 16, 2013

By now everyone knows there is a movie called Jobs which celebrates the life of Steve Jobs and tries to recreate the events which surround the tech legend’s life. Of course whenever such an ambitious project is undertaken, the challenge you have is getting agreement on what happened and just as importantly trying to get everyone involved in the happenings to work collaboratively.

It is apparent this movie faced some challenges in both regards. For example, Ashton Kutcher who plays a pretty convincing Steve Jobs complained recently that Apple cofounder Steve Wozniak aka “The Woz” is being paid by another company to support a different Steve Jobs film.

Steve Wozniak

FreePBX World - Just Days Away!

August 12, 2013

The first ever FreePBX World co-located at ITEXPO is just 16 days away, taking place at Mandalay Bay in Las Vegas. I recently wrote about FreePBX and gave a sneak peek of the conference agenda for FreePBX World you should check out.

I'm attending ITEXPO to cover all the latest news on VoIP, WebRTC, Asterisk & FreePBX, cloud communications, and much more. Oh did, I mention Apple legend Steve Wozniak is keynoting?

ITEXPO is one of the longest running communications shows and it continues to add excellent new content to the conference tracks, exciting new co-located events like FreePBX World & Startup Camp, as well as headliner keynoters like former Apple & Pepsi CEO John Sculley, 3Com founder and Ethernet inventor Bob Metcalfe, and many more.

If you haven't registered already, head over here, but you better be quick, I hear the hotel room block is almost full!





How FreePBX is Revolutionizing PBXs - Let Freedom Ring!

July 15, 2013

Asterisk fans know that Asterisk, as its name implies, was designed to do everything in telecom since the name Mark Spencer gave it comes from the Linux wildcard symbol (*), which can match or do just about anything. It's a fantastic name chosen by Asterisk's founder.

Similarly, FreePBX also sports a great name, espousing a truly powerful and "free" PBX with no strings attached. Is it not ironic that America , the nation whose most precious Amendment of the Constitution, the 1st Amendment which established "free speech" as a fundamental right and a nation which invented the most important communications technology - the telephone, also helped establish one of the most closed, proprietary, and expensive pieces of "speech" technology? - namely the PBX.

Free speech you say?



New Jobs Movie Trailer Highlights Apple History

June 21, 2013





The trailer for the new movie titled Jobs starring Ashton Kutcher is very well done and for those of us immersed in Apple history, it’s like a visual walk down memory lane.

Sure, Ashton reminds some of us his character named Walden in the TV series Two-and-a-Half Men a bit too much but he does a convincing job playing Steve Jobs based on the movie clip above.

What is especially awesome to me is the timing of this movie.

Steve Wozniak to Keynote ITEXPO Las Vegas

February 22, 2013



We are extremely proud to announce Steve Wozniak is a keynoter at ITEXPO in Las Vegas, Thursday, August 29 at 10am. After the amazing keynote of John Sculley, past Apple CEO weeks back at this event* in Miami (video below), we thought the only way to even come close to finding someone of a similar caliber was to present the cofounder of Apple to our beloved ITEXPO community!





After all, how often do you get to hear from the person who helped revolutionize the personal computer industry by inventing the Apple I and Apple II computers?

The Woz has intricate knowledge of both communications and computing and as today’s mobility solutions have brought these markets together, his presence as a featured speaker means attendees at the show will hear from one of the most-focused visionaries available anywhere. Moreover, his topic which is the past, present and future of technology and entrepreneurship are sure to resonate

Registration is open now.