ITEXPO Blog
| The ITEXPO blog is where you can view the latest news and happenings at TMC's leading VoIP conference.
CloudTC and N-Able Acquired
"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...
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ProfitBricks: Where InfiniBand Meets Cloud 2.0
In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...
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Proactive Care Puts Operators One Step Ahead
By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent
Monitoring and analyzing network data proactively saves operators time, money, and customers.
When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.
The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.
Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.
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10 Lessons from Volleyball
I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...
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Emerging Threats Combats a Million Plus Pieces of New Malware a Week
There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...
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NFV-Based Software Telcos Need OSS/BSS Interoperability
One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...
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SysAid's Lifshitz: The Cloud Will Dominate ITSM Market
Cloud computing has really become a household word with mainstream media outlets running stories on television about the growth in the space...
Full Story »ITEXPO Miami 2013 Show Guide is Up
January 21, 2013
The show guide for ITEXPO Miami 2013 is available - its 90 pages and has essential information you need to plan your week at the show. The PDF is about 11MB in size and has the exhibitor list, collocated events, keynotes, most of the conference content and details on how you can win a new Jeep at the show.
We hope you find it useful and see you at the show Jan 30th-Feb 1st at the Miami Beach Convention Center.
We hope you find it useful and see you at the show Jan 30th-Feb 1st at the Miami Beach Convention Center.
Be at the SDN Workshop at ITEXPO
January 18, 2013One of the most important trends in networking and communications is software defined networking or SDN. At your request we have put together an SDN preconference at ITEXPO in Miami which teaches you everything you need to know about this emerging topic. Come to the show and boost your career and company by staying on top of this hot trend which is transforming networking the way virtualization has transformed computing.
What you’ll learn at the show on January 29th:
- Detailed overview of SDN
- Examination of the technologies and components involved in SDN
- Summary of the use cases of SDN
- Comparison of the players involved in moving SDN forward
- Expert analysis on what SDN could mean for networking as we know it.
StartUpCamp 7 at ITEXPO Miami has Heavy Hitters
January 18, 2013StartUpCamp 7 at ITEXPO in just over a week will not only have past Apple CEO John Sculley as a keynote speaker it will have an all-star panel of judges outlined below:
- Craig Walker, CEO of Firespotter Labs, a telecom focused incubator that's launched UberConference, Nosh, NoshList and Jotly since its founding in April 2011.
- Jeff Uphues, Vice President, Cbeyond, a leading communications provider that delivers cloud services and communications to SMBs.
- Gerry Dehaven, Senior Partner, QAdvisors, a top merger and acquisition firm deeply rooted in technology, communications and business services.
- The panel will be moderated by serial entrepreneur Gary Pudles, CEO of AnswerNet which was recently named a 'Best Run Company' by SmartCEO.
Come check out and vote on the top startups in sunny Miami. Register here.
ITEXPO: Meet the One Man Who FIRED Steve Jobs
January 15, 2013ITEXPO in Miami, FL takes place in about two weeks and it is going to be awesome. I will be covering the show in this space and wanted to start off by saying how excited I am that John Sculley will be part of the show – keynoting StartupCamp7 – one of the most exciting events at the conference. You can learn more about the situation between Jobs and Sculley in Forbes and on Tom Keating’s blog.
It’s worth noting that there is controversy as to whether Jobs was fired or demoted but whatever specifically happened is not as important as the fact that the incident started a cascade of events which changed music, entertainment, computing and mobility forever.
Former Apple & Pepsi CEO John Sculley to Keynote at ITEXPO's StartupCamp7
January 15, 2013
John Sculley has lead an interesting business life, including being a former CEO of Apple and Pepsi. Here he is standing next to legendary Steve Jobs in 1984 as they debut a new Macintosh computer in 1984.
John Sculley has been an innovator since his youth. By the age of 10, Sculley was dismantling radios and converting them into intercoms.
John Sculley has been an innovator since his youth. By the age of 10, Sculley was dismantling radios and converting them into intercoms.
ITEXPO Miami - Important Conference Program Updates
December 10, 2012TMC today released an updated conference program for their ITEXPO Miami 2013, the world's largest and best-attended communications and technology conference and trade show. The event, held January 30 - February 1, 2013 at the Miami Beach Convention Center in Miami, Florida, combines an innovative series of educational programming with networking opportunities for technology buyers, sellers, resellers and manufacturers.
Since its launch in 1999, ITEXPO has been the bi-annual meeting place where next-generation communications innovations are on display, and vendors meet end users to develop new relationships and business partnerships.
The program is anchored by noteworthy keynote presentations from Telefónica and Level3 Communications, panels on the future of cloud computing, the evolution of the telecom service provider, and StartupCamp7: Comms Edition, a networking and early stage startup event.
What Stuxnet Teaches us About M2M
December 10, 2012Ford recently announced they will update the software on some of their vehicles to fix a coolant problem that can cause fires. 2013 Ford Escape SE and SEL models with the 1.6-liter engine and 2013 Ford Fusion SE and SEL models with the 1.6-liter engine are part of the voluntary recall which will modify the code which manages coolant pressure under certain overheating conditions - making it less likely that vehicles catch fire under the specified scenario.
Stuxnet taught the world that cybercriminals and regimes could not only affect computers but real-world devices like centrifuges.
In a more interconnected world it seems only a matter of time before automotive operating system software is updated over the Internet the way just about everything else is.
eBay Now Gets Serious in NYC
December 8, 2012The home delivery market could be huge as predicted back in the dotcom days when companies like WebVan and Peapod were springing up faster than Android produces device variants today. Who comes to mind when you think of home delivery in the world of tech? Certainly Amazon, Google and more recently Wal-Mart.
But eBay?
Thoughts on Virgin America
November 30, 2012I like flying Virgin America as the company has cool and hip branding, plays music in some of its terminals like SFO and the in-flight entertainment system is awesome. One of the best things about the airline is you can order food whenever you like - and the meals I've tried aren't bad. Even first class on most airlines isn't this flexible when it comes to ordering food.
Another great feature they offer is being able to peruse through multiple albums and put together a custom playlist of music.
The Bearish Case on Apple
November 13, 2012With Apple's stock down more than 20% it isn't difficult to find lots of analysts willing to make the case the stock has further to drop. Regardless of whether you are an Apple bull or bear it is worth pointing out the company's challenges. Wim Lewi has some in-depth analysis of Apple's past and forward-looking sales and the piece is worth a read for investors.
Perhaps the most compelling argument he makes is the replacement sales of devices will lengthen from 2 to 2.8 years.
