Gov. Eliot Spitzer to Attend Ribbon Cutting Ceremony for New Sitel Contact Center in Western New York

Patrick Barnard
Group Managing Editor, TMCnet

Gov. Eliot Spitzer to Attend Ribbon Cutting Ceremony for New Sitel Contact Center in Western New York

According to a report in the Elmira Star-Gazette, Gov. Eliot Spitzer was expected to attend a ribbon cutting ceremony for the opening of Sitel Corp.’s new contact center in Erwin, N.Y. this morning.

The new 400 seat contact center -- which will be a real shot in the arm for Erwin and Elmira-area’s economy -- will be located in a 45,000-square-foot former Corning Inc. building at 103 Canada Road. According to the report, the state of New York is contributing $2.25 million to the project, including a $1.5 million grant from Empire State Development and $750,000 from the Governor's Office for Small Cities. Sitel will invest up to $4.6 million to renovate the former Corning Inc. facility.

Privately-held Sitel is a leading contact center outsourcing firm with more than 145 facilities in 30 countries employing 67,000 employees.

In other contact center opening news, Global Contact Services of North Carolina has announced that it will be opening a new call center in Pittsfield, Pa., creating at least 200 new jobs by early March. This will be GCS’s eleventh call center location. As per a report in the Bangor Daily News, “the move softens the loss of 145 local jobs announced Monday by San Antonio Shoe and six teaching positions that will be lost in June with the closure of St. Agnes Catholic School.”

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