Bravo, Verizon!
Verizon (NYSE: VZ) apparently realized that if it wants to attract more FiOS subscribers, not to mention keeping its current subscribers happy, it should not charge users $3.50 to pay their bill on line with a credit card.
On its Twitter account, Verizon spokesman Bill Kula says the company is going to "evaluate" the fee.
More at FierceTelecom...
I hope consumers and organizations see more of this from their service providers and vendors. It has always made me cringe when I knew that our company or any other company considers charging its customers for paying them money. I mean ... think about it. Definitely, it is not the customer's fault that a bank charges you to receive a bank wire transfer or that Paypal charges some fees and so on. Don't punish the customer for paying you.
Verizon (NYSE: VZ) apparently realized that if it wants to attract more FiOS subscribers, not to mention keeping its current subscribers happy, it should not charge users $3.50 to pay their bill on line with a credit card.
On its Twitter account, Verizon spokesman Bill Kula says the company is going to "evaluate" the fee.
More at FierceTelecom...
I hope consumers and organizations see more of this from their service providers and vendors. It has always made me cringe when I knew that our company or any other company considers charging its customers for paying them money. I mean ... think about it. Definitely, it is not the customer's fault that a bank charges you to receive a bank wire transfer or that Paypal charges some fees and so on. Don't punish the customer for paying you.
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