Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
37 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Human Resources and IP

Like a Room without a Roof, Women in IP Communications

February 14, 2017



Pictured left to right and top down are some faces in VoIP: Yana Stamcheva, senior software developer at Atlassian; Jennifer Hashimoto, senior implementation manager at Caztel Communications; Kathleen King, public relations at FreeSWITCH; Celeste Mangani of Celeste Mangani of QXIP and HOMER; Mira Georgieva, president of Zoiper: not pictured but well-known in VoIP is Allison Smith, the VoiceGal!

A lot has changed since 1995 when I first tried Vocaltec's Internet Phone in the classroom full of 8th grade students. I was their English teacher. Four years later, I was putting in 15 hour work days with a VoIP startup called Super Technologies, Inc. with low cost or even free calling via something called Super Phone, very popular in India. 

Inspired and encouraged by people like Jeff Pulver, Rich Tehrani, Rehan Allahwala, (the other Super Technologies, Inc. and later DIDX co-founder), Jagdish Loganathan, Arslaan Ikram, Melinda and Herman Dewitt ...

Negative Plus a Negative Equal a Positive

February 7, 2012

"Nobody doesn't like Sara Lee," says the Euro-American conglomerate that sells hundreds of different, well-loved, pre-packaged, sugary concoctions. This means that everyone likes Sara Lee. Maybe not, but that's a cool slogan. Sometimes a negative plus a negative equal a positive. Likewise, negative things happen to us online and offline in business, personal and social situations, whether in our social networks, on a business forum, or in our workplace.

You People, 3 IP Communications Customer Service No-Nos

January 11, 2012

IP communications and wireless companies are not always a species that give customers what they want, when they want it, and how they want it.

In reality, I think it is probably one of the reasons why maybe as many as * 43% of them do not live past four years in business. So, what are some of the mistakes that companies in our industry make in customer service?

1. No regular training in the best language to use in any given customer service situation.
For example, what do the readers of this blog post think of the phrase, "You people," being used in written or oral communication with customers? Me?

Suzanne's Friend Searching for Mobile App Developer to Work Remotely

October 14, 2011

(First, I am looking for someone who is in Chicago or driving distance who is honest, good with talking to people, but also technically literate especially in the area of security who is interested in a 3-4 day job. Please contact me on Linkedin or Facebook if this fits you or someone you know. This is for something I need.) Resolved, thanks to industry friends!

There's a great opportunity for a MOBILE APP DEVELOPER who wants to work from anywhere (remotely). Contract or contract-to-hire.

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