Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

"If you're shopping and need information about a specific product, and you can't find a salesperson around, scan the bar code [of...

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Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming...

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What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

November 30, 2015

"If you're shopping and need information about a specific product, and you can't find a salesperson around, scan the bar code [of the product], and it will identify what product you have and will give you information about that product. If you want more detailed information, you can press the icon. It will launch a video conference between you and a tech center...," explains MERA Software Services’ Michael Dundon during ITEXPO West 2015.

Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

November 29, 2015

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming from India. Indians are known to buck the trend and be cool. From childhood up, kids in India do not want to emulate someone like Taylor Swift although they love to dance to her music. They want to be like Sabeer Bhatia, Hotmail founder.

Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

November 12, 2015

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus, "VoIP" is a hit on the Kickstarter "How to Start and Run VoIP Business" book publishing campaign. The project has already doubled its financial goal with one week to go.

PCCW Global at AfricaCom: UC OTT Video Managed Security

November 6, 2015

AfricaCom is the venue to meet face to face with some of the world’s most impressive ITSPs such as PCCW Global. They are known for their top quality voice and data global network and also for how they enable service providers to achieve the growth they need with PCCW Global's “as-a-service” solutions. They offer OTT Video, Managed Security and Unified Communications.

OTT Video
In October 2015, they partnered with South Korean content delivery network specialist Solbox to provide cloud-based video delivery technology for PCCW's media business.

Where Do Telcos Go From Here: IoT WebRTC SIP DID NFV

September 25, 2015

I started my research today watching videos and reading blogs about the biggest worries of telecoms and thinking back on 1000s of conversations with these companies online and at conferences. Somehow I landed on IBM's BlueMix IoT demo you can try with your cell phone and another device. Nice. Gotta love IBM, the company that officially began on Valentine's Day the year Jimmy Carter and Marlon Brando were born in 1924.

Where did today go from there?

Cogent Communications Multi-National ISP Success Story

July 15, 2015

Cogent Communications was founded by David Schafer in 1999, the same year as my first IP communications company Super Technologies, Inc. But, a real success story, Cogent Communications almost immediately acquired 13 other companies such as Allied Riser, PSInet and NTT/Verio server division over the next three years, 14 billion in capital for 16 million dollars. It has grown from a couple 100 On-Net buildings to 1500 and points of presence to 800. For those not familiar with the term "On-Net," that means Cogent has fiber in those 1500 buildings.

Wholesale bandwidth and colocation are two of the telecommunications buzz phrases that bring to mind Cogent Communications.

Outsource Network Monitoring to Trusted Experts

July 7, 2015

Listening to Douglas Mauro, CEO and founder of TruePath Technologies, whose company is trusted with their network monitoring tools for the Verizons, Vonages, AT&T, makes me realize more than ever that businesses need to outsource as many tasks as they can to the experts in those task areas, so crucial time and effort can be spent on what the business is meant to provide in the first place! Why take care of things like network monitoring in-house? Leave it to the experts.

Alphonso Jackson, who served as the 13th United States Secretary of Housing and Urban Development (HUD), once said, "The other part of outsourcing is this: it simply says where the work can be done outside better than it can be done inside, we should do it."

Serve Powerful PBX Market in the Cloud via Wave-Tel

May 18, 2015

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore, there booth was one of the most popular at International Telecoms Week in May 2015. Telcos and IP communications entrepreneurs quickly understood the benefits such as save more money, offer more features such as call recording and encrypted voice, and gain and retain more customers. 

Wave-Tel is based in London, UK since 2009. They deal in international wholesale (Voice, SMS and data services), VoIP telephony services, SIP Trunks, virtual numbers and application (web/mobile) development for their 5000 valued clients and business partners.

Contact them now and look forward to seeing them at ITEXPO West, October 6 - 8, 2015 in Anaheim, CA.

Unified Communications A.K.A. Connected Work

May 5, 2015

GetVoIP shared their much-awaited "Top 50 UC Experts to Follow in 2015" list. A majority of people in my social networks online and offline have no idea what Unified Communications is nor how it can help them reach their * goals.

Recently, I explained what it is to a group of business people who are not involved in IP communications business. One of the responses was, "Oh, that sounds like Skype.

The Thrill and Fear of Connected Cars

October 3, 2013

The Connected Cars World conference series in North America and Europe attracted my attention in 2012 after I interviewed Canadian Mercedes-Benz Dealership Owner Jeff Mierins. He talked about the experience of testing a connected car and all the cool features such as remote key-less ignition, back-up cameras, and stolen vehicle tracking. This sounded cool and scary. (Just do a "CTRL F" for "Mercedes" at DIDx podcasts or at DIDx Tech iTunes' podcasts.)

One of the sponsors of the Connected Cars World conference series was Parks Associates.

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