Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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Friendly Business Fraud and Preventing Chargebacks

November 23, 2010

Image by Cody Simms via Flickr

One annual expense our company gladly pays for is our Better Better Business Bureau membership. The organization holds us accountable to certain objective criteria that points to ... what else? Integrity, honesty, quality and other such professional characteristics and ideals.

Ask Mobile Guru James Body Anything about Travel and Phones

November 23, 2010

Image via Wikipedia

[11:12:18 AM]Hi James. Do you have a moment? I have a friend who will be traveling through Europe on business for about a month.

[11:12:58 AM] James Body: Did you know that I was in Florida last week?

[11:13:32 AM] James Body: Truphone has TWO different offerings:

[11:14:00 AM] James Body:  - Truphone VoIP (moble apps on smartphones that do SIP VoIP over WiFi and/or 3G data)

[11:14:47 AM] James Body:  - Truphone Local Anywhere - a multi-IMSI SIM which morphs as you travel between different countries in order that you are always 'local'

[11:15:01 AM] James Body: The two can work together

[11:15:55 AM] James Body: I did check Google maps to see how far away Pensacola was from where I was - but it was a horribly long way

[11:16:16 AM] James Body: Florida is just a bit bigger than England!

[11:17:23 AM] Suzanne Bowen: So he has a Flipphone. Shouldn't he get something different while he is there?

[11:17:46 AM] James Body: I have no idea what a Flipphone is....

[11:17:47 AM] Suzanne Bowen: Yes, Florida could be a nation all on its own.



















Need Persons with Knowledge and/or Experience of State of Mobile in Pakistan

November 16, 2010

Image via Wikipedia

All who wish to help out, do not need to answer all the questions, just the ones that you believe you have some verifiable knowledge of and/or experience with. Feel free to answer here in comment or send me answers via Facebook email, on Linkedin or directly to my work email @didx.net. 
 

Also, you will receive recognition for all of your responses with credit to your name, your company and your company or blog website, but please don't forget to provide that to me.

4G World Goes to China April 2011

November 12, 2010

Heard of 4G World? 2011's event was held Oct. 18-21 at McCormick Place in Chicago. It attracted over 10,000 registered attendees and more than 250 sponsors* (including our company's DIDXhange), and had over 150 exhibitors.


Mobile operators, MVNOs, M2M service providers, and all companies and individuals with an interest in global broadband connectivity products, services, issues and collaborations ...


Listen to News and Blogs While You Work

November 12, 2010

As an Introvert and a Lifelong Addicted Learner, I read open source telephony lists

November 8, 2010

 
I recommend that others in IP communications and related industry join the forums for Asterisk-Biz, freeSWITCH, and Kamailio lists. Even if you do not have time to read the posts at the moment they arrive in your mailbox, just filter them to go to some archive and read them when you can. Our company has developed business with thousands of developers and entrepreneurs around the world through the lists, but we also learn quite a bit about APIs, open source code advice, PBX, and such.

A couple TMC blog posts ago of mine was a copy of my response to many accusations by Asterisk-Biz list members regarding DIDX, its service, its website, the customer service, me, my colleagues, one of our customers and vendors and my business partner Rehan Allahwala.

Time Warp ... Well, One Hour's Worth

November 7, 2010

Image via Wikipedia

In preparation for international business  teleconferences, as of today November 7, 2010, we will have to ask first; who observes this time saving and who does not? Whereas, we might have been '11 hours apart' in time yesterday; today we are 10 hours apart in 'time.'

Do we need daylight added to afternoon hours? Some Wikipedia contributors state and believe that "the practice has never been criticized."

But it has been criticized.

Discussion of DIDX on Asterisk-Biz List Includes Culture Clashes

November 5, 2010

As the Internet and mobile services bring together more and more from the East and West, cultural issues will cause clashes. It is scary to see that there is another way than the way we or you are used to doing things, isn't it? This discussion has only made my company team even more excited about serving our customers the very best we can.

Read the whole set of threads in DIDX Query at http://lists.digium.com/pipermail/asterisk-biz/2010-November/thread.html.

Here is a copy of my second and final response on this topic.

From: Suzanne Bowen Date: Fri, Nov 5, 2010 at 8:20 AMSubject: Re: DIDX Query (Dan Journo)To: asterisk-biz@lists.digium.com

Just finished studying every item regarding Dan's DIDX Query on whether or not buying 50 USA DIDs at $.15 per month would satisfy the 50 minimum DID quantity fee on DIDX. Follow-ups:

1.









Verizon Stops Fee to Customers Paying for Service with Credit Cards

October 19, 2010

Bravo, Verizon!

Verizon (NYSE: VZ) apparently realized that if it wants to attract more FiOS subscribers, not to mention keeping its current subscribers happy, it should not charge users $3.50 to pay their bill on line with a credit card.

On its Twitter account, Verizon spokesman Bill Kula says the company is going to "evaluate" the fee.

More at FierceTelecom...

I hope consumers and organizations see more of this from their service providers and vendors. It has always made me cringe when I knew that our company or any other company considers charging its customers for paying them money. I mean ... think about it.







Exercise Ball as Office Chair and DID Testing

October 12, 2010

I was discussing with a friend about different In-Country DID testing services. He recommends Global Telecom Testing.

I remember visiting this industry friend at their HQ about one mile from the Los Angeles airport and was intrigued by his exercise ball as his office chair. I have an exercise ball as my chair that I use sometimes in my office and do a few crunches here and there.

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