Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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Techistan-sponsored SIP Survey of IP Communications' Companies Results by Graham Francis

April 5, 2011

Hot results of Techistan-sponsored, DIDX-inspired @MrSip's professional, neutral and fair, well-prepared and executed The SIP School SIP Survey is out and published! The data was gathered online and face to face ... before, during and after Enterprise Connect, a conference held in March 2011 in Orlando.

One UK CEO stated, "I have a contact in a large service provider company that has told me, he's never been so busy taking SIP Trunks out of customer sites and replacing them with ISDN lines."


"We've seen similar results - basically "across the board" issues from codecs to NAT traversal issues. Call transfer and faxes are the two big surprises too.

Failure, It is Anyone's Fault but Mine

April 4, 2011

Image via Wikipedia

When The Times invited several eminent authors to write essays on the theme "What's Wrong with the World?" Chesterton's contribution took the form of a letter: "Dear Sirs, I am. Sincerely yours, G. K. Chesterton."

It's been a while since I posted anything on this, one of my blog areas, that of

Cloud Computing Compliments Cold Climates

January 10, 2011

Image by Getty Images via @daylife

The title's a tongue twister for your practice.

I know it's cold when certain things add to the slight clutter on my work desk or netbook bag: gloves, scarf and Burt's Bees Beeswax lip balm with clove oil. The temp in Pensacola got as low as 31 degrees Fahrenheit this morning. Shivers ... brrrrrr.

Who is Going to Be There - ITEXPO East 2011 Networking

December 29, 2010

Image by Stuck in Customs via Flickr

It depends on who will be there. Isn't that what you think when someone asks, "Will you join us?"

Who will be at some of the coolest, absolute business-developing events during ITEXPO East and what, when, and where? The most interesting people in IP anything! Stay informed, my friends.

Invaluable Synonyms with a Positive Connotation List

December 22, 2010

Here I am right smack-dab in the middle of all kinds of IP communicationsand social media services our company Super Technologiesis involved in, and one problem I have as I write is trying to find the right word or phrase, especially positive-sounding ones, and not old worn-out stuff like "out of the box" or "cutting edge." So ... I'm looking for worldwide help in adding more positive synomyms to this list. What a great help this can be for writers, bloggers, entrepreneurs, marketers, and other typesof authors. Please add a comment on this post with your suggestions to add and how I can link your suggestion back to you, like your website, blog, Linkedin profile, Twitter feed, or Facebook page.

Make 2011 a Year You are Prepared for Success

December 17, 2010

Image via Wikipedia

Has your database server been compromised by the "dd_ssh" botnet, and now you have to completely reinstall the machine? Your sprinkler system went off into your server room through a window for your 100-seat call center? Your Asterisk PBX was destroyed? You had no back-ups and no disaster recovery plan?

Let's Make Cloud Communications Clear

December 17, 2010

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Not long ago, I interviewed Raju of Zohocorp in which he explained in easy to understand terms what is cloud computing. (He was preparing to be a keynote speaking at a Cloud Computing Summit in Hong Kong. He shared the difference between cloud computing and software as a service and explained how his company serves needs of SMBs.) Cloud communications is one area of cloud computing.

Let's learn the fundamentals of cloud-based communications business models, and deployment strategies among industry experts and friends. This business model can reduce burdens of your support teams and help them to use efforts in more crucial tasks such as customer interaction.

Participate in the DIDX and Level3/Comcast Debacle Talk with me on VUC

December 2, 2010

Every Friday at 12 Noon Eastern Time (9AM Pacific) – 12 noon EST! Check for world timezone conversion

The VoIP Users Conference is a weekly live discussion about VoIP, SIP, Asterisk and all kinds of telephony-related topics. The conference has been running for three years.

Dec. 3, 2010 at 12 noon EST (USA time zone), login to the VoIP Users' Conference via, +1 (415) 800-5469, or and be a part of a live conversation with me Suzanne Bowen, vice president of Super Technologies, about my trek in VoIP since 1994, issues and benefits of DIDX and virtual phone lines, and ideas on the future of voice, as well as the Comcast and Level 3 peering story.

See and

Friendly Business Fraud and Preventing Chargebacks

November 23, 2010

Image by Cody Simms via Flickr

One annual expense our company gladly pays for is our Better Better Business Bureau membership. The organization holds us accountable to certain objective criteria that points to ... what else? Integrity, honesty, quality and other such professional characteristics and ideals.

Ask Mobile Guru James Body Anything about Travel and Phones

November 23, 2010

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[11:12:18 AM]Hi James. Do you have a moment? I have a friend who will be traveling through Europe on business for about a month.

[11:12:58 AM] James Body: Did you know that I was in Florida last week?

[11:13:32 AM] James Body: Truphone has TWO different offerings:

[11:14:00 AM] James Body:  - Truphone VoIP (moble apps on smartphones that do SIP VoIP over WiFi and/or 3G data)

[11:14:47 AM] James Body:  - Truphone Local Anywhere - a multi-IMSI SIM which morphs as you travel between different countries in order that you are always 'local'

[11:15:01 AM] James Body: The two can work together

[11:15:55 AM] James Body: I did check Google maps to see how far away Pensacola was from where I was - but it was a horribly long way

[11:16:16 AM] James Body: Florida is just a bit bigger than England!

[11:17:23 AM] Suzanne Bowen: So he has a Flipphone. Shouldn't he get something different while he is there?

[11:17:46 AM] James Body: I have no idea what a Flipphone is....

[11:17:47 AM] Suzanne Bowen: Yes, Florida could be a nation all on its own.

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