Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

News Tidbits Part 2923

A lot of lit tidbits popping up. If you follow me on twitter, then you may have seen some of this...

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The Business Case for IP Transformation: Realizing The Benefits

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Significant investments require significant returns. How do companies ensure their benefits are measured, tracked and realized during IP Transformation Programs? 

Success Is Not Guaranteed

Think about the hardest project you have ever delivered. Just think back… that one ‘special project’, the one that spiraled out of control, the one where the requirements kept changing, the one where the objectives kept moving, the one project that would not de-scope, where the tsunami of work was towering over the team, and impossible deadlines were looming. Yes, that one.

Most of us have experienced THAT project. And we probably sat with our colleagues, asking ourselves how a project under such pressure could even exist. Why would the sponsors not revise the scope, refocus the team, or even reinvest the budget elsewhere?

We all know that technical projects can go awry. IT, Networking and Engineering projects – famously 50% overrun on budget, and many are cancelled altogether.

So, what are the figures for complex Transformation Programs?  For Programs where IT, Network, Operations and Engineering are undergoing change simultaneously. With an objective eye, it’s easy to question how any of them actually deliver results. But indeed they do.

But, how, and what can we measure to be certain we are achieving the desired results?

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WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

"If you're shopping and need information about a specific product, and you can't find a salesperson around, scan the bar code [of...

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Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming...

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What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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Friendly Business Fraud and Preventing Chargebacks

November 23, 2010

Image by Cody Simms via Flickr

One annual expense our company gladly pays for is our Better Better Business Bureau membership. The organization holds us accountable to certain objective criteria that points to ... what else? Integrity, honesty, quality and other such professional characteristics and ideals.

Ask Mobile Guru James Body Anything about Travel and Phones

November 23, 2010

Image via Wikipedia

[11:12:18 AM]Hi James. Do you have a moment? I have a friend who will be traveling through Europe on business for about a month.

[11:12:58 AM] James Body: Did you know that I was in Florida last week?

[11:13:32 AM] James Body: Truphone has TWO different offerings:

[11:14:00 AM] James Body:  - Truphone VoIP (moble apps on smartphones that do SIP VoIP over WiFi and/or 3G data)

[11:14:47 AM] James Body:  - Truphone Local Anywhere - a multi-IMSI SIM which morphs as you travel between different countries in order that you are always 'local'

[11:15:01 AM] James Body: The two can work together

[11:15:55 AM] James Body: I did check Google maps to see how far away Pensacola was from where I was - but it was a horribly long way

[11:16:16 AM] James Body: Florida is just a bit bigger than England!

[11:17:23 AM] Suzanne Bowen: So he has a Flipphone. Shouldn't he get something different while he is there?

[11:17:46 AM] James Body: I have no idea what a Flipphone is....

[11:17:47 AM] Suzanne Bowen: Yes, Florida could be a nation all on its own.

Need Persons with Knowledge and/or Experience of State of Mobile in Pakistan

November 16, 2010

Image via Wikipedia

All who wish to help out, do not need to answer all the questions, just the ones that you believe you have some verifiable knowledge of and/or experience with. Feel free to answer here in comment or send me answers via Facebook email, on Linkedin or directly to my work email 

Also, you will receive recognition for all of your responses with credit to your name, your company and your company or blog website, but please don't forget to provide that to me.

4G World Goes to China April 2011

November 12, 2010

Heard of 4G World? 2011's event was held Oct. 18-21 at McCormick Place in Chicago. It attracted over 10,000 registered attendees and more than 250 sponsors* (including our company's DIDXhange), and had over 150 exhibitors.

Mobile operators, MVNOs, M2M service providers, and all companies and individuals with an interest in global broadband connectivity products, services, issues and collaborations ...

Listen to News and Blogs While You Work

November 12, 2010

As an Introvert and a Lifelong Addicted Learner, I read open source telephony lists

November 8, 2010

I recommend that others in IP communications and related industry join the forums for Asterisk-Biz, freeSWITCH, and Kamailio lists. Even if you do not have time to read the posts at the moment they arrive in your mailbox, just filter them to go to some archive and read them when you can. Our company has developed business with thousands of developers and entrepreneurs around the world through the lists, but we also learn quite a bit about APIs, open source code advice, PBX, and such.

A couple TMC blog posts ago of mine was a copy of my response to many accusations by Asterisk-Biz list members regarding DIDX, its service, its website, the customer service, me, my colleagues, one of our customers and vendors and my business partner Rehan Allahwala.

Time Warp ... Well, One Hour's Worth

November 7, 2010

Image via Wikipedia

In preparation for international business  teleconferences, as of today November 7, 2010, we will have to ask first; who observes this time saving and who does not? Whereas, we might have been '11 hours apart' in time yesterday; today we are 10 hours apart in 'time.'

Do we need daylight added to afternoon hours? Some Wikipedia contributors state and believe that "the practice has never been criticized."

But it has been criticized.

Discussion of DIDX on Asterisk-Biz List Includes Culture Clashes

November 5, 2010

As the Internet and mobile services bring together more and more from the East and West, cultural issues will cause clashes. It is scary to see that there is another way than the way we or you are used to doing things, isn't it? This discussion has only made my company team even more excited about serving our customers the very best we can.

Read the whole set of threads in DIDX Query at

Here is a copy of my second and final response on this topic.

From: Suzanne Bowen Date: Fri, Nov 5, 2010 at 8:20 AMSubject: Re: DIDX Query (Dan Journo)To:

Just finished studying every item regarding Dan's DIDX Query on whether or not buying 50 USA DIDs at $.15 per month would satisfy the 50 minimum DID quantity fee on DIDX. Follow-ups:


Verizon Stops Fee to Customers Paying for Service with Credit Cards

October 19, 2010

Bravo, Verizon!

Verizon (NYSE: VZ) apparently realized that if it wants to attract more FiOS subscribers, not to mention keeping its current subscribers happy, it should not charge users $3.50 to pay their bill on line with a credit card.

On its Twitter account, Verizon spokesman Bill Kula says the company is going to "evaluate" the fee.

More at FierceTelecom...

I hope consumers and organizations see more of this from their service providers and vendors. It has always made me cringe when I knew that our company or any other company considers charging its customers for paying them money. I mean ... think about it.

Exercise Ball as Office Chair and DID Testing

October 12, 2010

I was discussing with a friend about different In-Country DID testing services. He recommends Global Telecom Testing.

I remember visiting this industry friend at their HQ about one mile from the Los Angeles airport and was intrigued by his exercise ball as his office chair. I have an exercise ball as my chair that I use sometimes in my office and do a few crunches here and there.

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