Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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You, the VIP, Meet Up at ITEXPO on Peering

October 3, 2010

What serves as the basis of the lightning speed shift to Internet protocol in communications? Which elements, technologies, practices, and standards of providers are a part of this change? What behaviors and needs of users are the drivers? 

Find out at the VIPeering Conference on October 5, 2010 at the Los Angeles, Convention Center during ITEXPO West.

Peering helps us all (providers, smbs, other organizations, and individuals) to stay more effectively in touch and in business with our VIP (very important people.)



Meet with vendors and providers who want to hear your goals and share ways to accomplish them.

DIDX API Has Option to Filter DID that Require Special Docs

September 30, 2010

One of our members on DIDXchange made a wish for ... "if we could add a filter in the method of..."



getAvailableRatedDIDSbyCountryCode





The filter would be to avoid DIDs that require documentation or ID, please see the image attached.

Something like:
NeedDocument:

$NeedDocuments = 0 : All DIDs
$NeedDocuments = 1 : All DIDs with document requirements
$NeedDocuments = 2 : All DIDs with no document requirement

Our answer immediately:
We have made you a new function "getAvailableRatedDIDSbyCountryCodeAndDocs" which is exactly same as getAvailableRatedDIDSbyCountryCode, but with a difference that it has one more argument which is for document requirements.


http://kb.didx.net/tiki-index.php?page=Get+a+list+of+available+DIDs+by+country-area+code+and+document+requirements

The reason for not touching the already existed function is that this function is mostly used among customers and sometimes the change in the function arguments or return fields not acceptable by most API users.

Please test the function and let me know if it works for you well.

(So, we ask DIDX members to test it and let us know.)

*** Some governments requires certain documentation before a DID can be purchased. All DIDX members are required to take it as their responsibility to follow the law. See http://kb.didx.net/tiki-index.php?page=Documents+Requirement

Join the VIPeering Summit at ITEXPO West Oct. 5, 2010 at 9:30 AM.
























VP of Intellicom Group in Kenya, Willy Aoll

September 30, 2010

Let me introduce you to a friend in VoIP and wireless business in Kenya via his answers to a survey I sent out to many on Linkedin ... Willy Aoll, VP of Intellicom Group.

1) Question: Do you have any experience with using any kind of voice over internet? How about Skype? Any other?

Take a Certificate Back to the Boss from ITEXPO West

September 14, 2010

Ingate Systems, Inc. gathers the brightest minds and experience together at  ITEXPO West Oct. 4-6, 2010 at the Los Angeles Convention Center for the Unified Communications and SIP Trunk Summit. SIP is session initiation protocol, the protocol behind the excitement of UC, which is the new component of the Ingate sessions. 

Steven Johnson, President of Ingate Systems, Inc. states, "Each individual who participates in all the sessions on SIP Trunking ... we'll offer them a certificate of completion that says they are certified by Ingate ... having the knowledge to go back to their company and start implementing SIP Trunking in their company.

Google Search Description of DIDX Adds Humor and New Business

September 9, 2010

When the going gets tough, the tough start laughing. And we've had a time at DIDXchange with the Google listing description of DIDX.

Despite the craziness of this experience while we wait for Google to fix the issue is that it has actually helped us to increase our membership activations of those who wish to buy and resell or sell directly to other wholesale companies... what?

Unresolved Customer Complaints Can Affect the Whole IP Communications Industry

September 7, 2010

How we as IP communications companies deal with customer complaints can make or break our success as well as the "industry's." Many people switching from PSTN or other traditional communications to IP can be immediately turned off by the industry in general with just a few minutes of uppity, rude customer service responses or even worse, ignoring complaints.

Our company has been a member of the USA Better Business Bureau since 2004. We do this openly because we wish to be transparent, effective, satisfying as possible for our customers. We have had many complaints in-house and posted to BBB, but have managed to resolve all with a resulting A+ BBB rating throughout the years.

We're still not satisfied. We have an "I wish" button in the portal of for example, every DIDX member, and we have a presence in social networking sites like Twitter, Facebook, Linkedin, blogs and Techistan where we are often confronted with complaints and issues by customers or competitors.



Special Character for Check Marks, Hex Input

August 27, 2010

Transcripts of Podcast Mistakes Give a Cool View

August 26, 2010

TMC Gives Me Opp to Help Friend Buy Voice and Internet Service While Traveling

August 26, 2010

The Marketing Corporation has a plethora of business-enabling tools and opportunities. One of them is the huge audience of IP communications experts from every nation, the kind who use DIDX, Arbinet, VoipUsersConference, voip-info, Kamailio, Asterisk, freeSWITCH ...

Today I ask for advice for my friend, who is an advertising and marketing entrepreneur from Northwest Florida. Comment here or let me know on Linkedin, Twitter or Facebook.

Copy of his request:

Suzanne...Hey, I know you are an avid traveler. I'm going to Spain and Morocco on biz/pleasure in a few weeks.





Well-crafted Tweet on Migrating from Proprietary to Open Source-based PBX

August 24, 2010

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