Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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200G Optical Networks: What you need to know

By: Earl Kennedy, IP Transport Product Marketing, Alcatel-Lucent

Optical network operators have already made the move to 100G. But skyrocketing bandwidth demand means many are already pondering what’s next. With a 200G optical solution hitting the market, you probably have questions about when to move to 200G optical – and what you need to know when you make that move.

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You, the VIP, Meet Up at ITEXPO on Peering

October 3, 2010

What serves as the basis of the lightning speed shift to Internet protocol in communications? Which elements, technologies, practices, and standards of providers are a part of this change? What behaviors and needs of users are the drivers? 

Find out at the VIPeering Conference on October 5, 2010 at the Los Angeles, Convention Center during ITEXPO West.

Peering helps us all (providers, smbs, other organizations, and individuals) to stay more effectively in touch and in business with our VIP (very important people.)



Meet with vendors and providers who want to hear your goals and share ways to accomplish them.

DIDX API Has Option to Filter DID that Require Special Docs

September 30, 2010

One of our members on DIDXchange made a wish for ... "if we could add a filter in the method of..."



getAvailableRatedDIDSbyCountryCode





The filter would be to avoid DIDs that require documentation or ID, please see the image attached.

Something like:
NeedDocument:

$NeedDocuments = 0 : All DIDs
$NeedDocuments = 1 : All DIDs with document requirements
$NeedDocuments = 2 : All DIDs with no document requirement

Our answer immediately:
We have made you a new function "getAvailableRatedDIDSbyCountryCodeAndDocs" which is exactly same as getAvailableRatedDIDSbyCountryCode, but with a difference that it has one more argument which is for document requirements.


http://kb.didx.net/tiki-index.php?page=Get+a+list+of+available+DIDs+by+country-area+code+and+document+requirements

The reason for not touching the already existed function is that this function is mostly used among customers and sometimes the change in the function arguments or return fields not acceptable by most API users.

Please test the function and let me know if it works for you well.

(So, we ask DIDX members to test it and let us know.)

*** Some governments requires certain documentation before a DID can be purchased. All DIDX members are required to take it as their responsibility to follow the law. See http://kb.didx.net/tiki-index.php?page=Documents+Requirement

Join the VIPeering Summit at ITEXPO West Oct. 5, 2010 at 9:30 AM.
























VP of Intellicom Group in Kenya, Willy Aoll

September 30, 2010

Let me introduce you to a friend in VoIP and wireless business in Kenya via his answers to a survey I sent out to many on Linkedin ... Willy Aoll, VP of Intellicom Group.

1) Question: Do you have any experience with using any kind of voice over internet? How about Skype? Any other?

Take a Certificate Back to the Boss from ITEXPO West

September 14, 2010

Ingate Systems, Inc. gathers the brightest minds and experience together at  ITEXPO West Oct. 4-6, 2010 at the Los Angeles Convention Center for the Unified Communications and SIP Trunk Summit. SIP is session initiation protocol, the protocol behind the excitement of UC, which is the new component of the Ingate sessions. 

Steven Johnson, President of Ingate Systems, Inc. states, "Each individual who participates in all the sessions on SIP Trunking ... we'll offer them a certificate of completion that says they are certified by Ingate ... having the knowledge to go back to their company and start implementing SIP Trunking in their company.

Google Search Description of DIDX Adds Humor and New Business

September 9, 2010

When the going gets tough, the tough start laughing. And we've had a time at DIDXchange with the Google listing description of DIDX.

Despite the craziness of this experience while we wait for Google to fix the issue is that it has actually helped us to increase our membership activations of those who wish to buy and resell or sell directly to other wholesale companies... what?

Unresolved Customer Complaints Can Affect the Whole IP Communications Industry

September 7, 2010

How we as IP communications companies deal with customer complaints can make or break our success as well as the "industry's." Many people switching from PSTN or other traditional communications to IP can be immediately turned off by the industry in general with just a few minutes of uppity, rude customer service responses or even worse, ignoring complaints.

Our company has been a member of the USA Better Business Bureau since 2004. We do this openly because we wish to be transparent, effective, satisfying as possible for our customers. We have had many complaints in-house and posted to BBB, but have managed to resolve all with a resulting A+ BBB rating throughout the years.

We're still not satisfied. We have an "I wish" button in the portal of for example, every DIDX member, and we have a presence in social networking sites like Twitter, Facebook, Linkedin, blogs and Techistan where we are often confronted with complaints and issues by customers or competitors.



Special Character for Check Marks, Hex Input

August 27, 2010

Transcripts of Podcast Mistakes Give a Cool View

August 26, 2010

TMC Gives Me Opp to Help Friend Buy Voice and Internet Service While Traveling

August 26, 2010

The Marketing Corporation has a plethora of business-enabling tools and opportunities. One of them is the huge audience of IP communications experts from every nation, the kind who use DIDX, Arbinet, VoipUsersConference, voip-info, Kamailio, Asterisk, freeSWITCH ...

Today I ask for advice for my friend, who is an advertising and marketing entrepreneur from Northwest Florida. Comment here or let me know on Linkedin, Twitter or Facebook.

Copy of his request:

Suzanne...Hey, I know you are an avid traveler. I'm going to Spain and Morocco on biz/pleasure in a few weeks.





Well-crafted Tweet on Migrating from Proprietary to Open Source-based PBX

August 24, 2010

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