Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

LTE and Voice = VoLTE

Every year, Ericsson puts out a nice overall Mobility Report in June.  I’m finally getting around to reading it now.  There is some...

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ViziApps: A Great Tool for the Citizen Developer Revolution

Recently I had to prototype an iOS app for a project I am working on and did a lot of research to...

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Execution, Flexibility, Safety, Ease of Use Key to Digital Success - Lessons from Gitex 2016

The etisalat and Nissan Smart Car collaboration, the robot policeman, and James Baresse's presentation on three needs for digital payment system success...

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Are You Managing Hours or Outcomes?

Another consultant is having a trying experience with a client. The client wants to see the consultant in the office more,...

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Whatever Happened to Dialogic Boards?

I stopped wearing Dialogic shirts in airports many many years ago, simply because I often got stopped by people who used our...

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ORBCOMM Looks to Become Complete IoT Solutions Service Provider

One of the topics discussed often among communications service providers is whether they want to be relegated to dumb pipes or they...

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Your Phone Just Ate Your Car Key

Are you ready for your new digital future? It’s a great question to ask as the role your mobile phone plays in...

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4G World Goes to China April 2011

November 12, 2010

Heard of 4G World? 2011's event was held Oct. 18-21 at McCormick Place in Chicago. It attracted over 10,000 registered attendees and more than 250 sponsors* (including our company's DIDXhange), and had over 150 exhibitors.

Mobile operators, MVNOs, M2M service providers, and all companies and individuals with an interest in global broadband connectivity products, services, issues and collaborations ...

Listen to News and Blogs While You Work

November 12, 2010

As an Introvert and a Lifelong Addicted Learner, I read open source telephony lists

November 8, 2010

I recommend that others in IP communications and related industry join the forums for Asterisk-Biz, freeSWITCH, and Kamailio lists. Even if you do not have time to read the posts at the moment they arrive in your mailbox, just filter them to go to some archive and read them when you can. Our company has developed business with thousands of developers and entrepreneurs around the world through the lists, but we also learn quite a bit about APIs, open source code advice, PBX, and such.

A couple TMC blog posts ago of mine was a copy of my response to many accusations by Asterisk-Biz list members regarding DIDX, its service, its website, the customer service, me, my colleagues, one of our customers and vendors and my business partner Rehan Allahwala.

Time Warp ... Well, One Hour's Worth

November 7, 2010

Image via Wikipedia

In preparation for international business  teleconferences, as of today November 7, 2010, we will have to ask first; who observes this time saving and who does not? Whereas, we might have been '11 hours apart' in time yesterday; today we are 10 hours apart in 'time.'

Do we need daylight added to afternoon hours? Some Wikipedia contributors state and believe that "the practice has never been criticized."

But it has been criticized.

Discussion of DIDX on Asterisk-Biz List Includes Culture Clashes

November 5, 2010

As the Internet and mobile services bring together more and more from the East and West, cultural issues will cause clashes. It is scary to see that there is another way than the way we or you are used to doing things, isn't it? This discussion has only made my company team even more excited about serving our customers the very best we can.

Read the whole set of threads in DIDX Query at

Here is a copy of my second and final response on this topic.

From: Suzanne Bowen Date: Fri, Nov 5, 2010 at 8:20 AMSubject: Re: DIDX Query (Dan Journo)To:

Just finished studying every item regarding Dan's DIDX Query on whether or not buying 50 USA DIDs at $.15 per month would satisfy the 50 minimum DID quantity fee on DIDX. Follow-ups:


Verizon Stops Fee to Customers Paying for Service with Credit Cards

October 19, 2010

Bravo, Verizon!

Verizon (NYSE: VZ) apparently realized that if it wants to attract more FiOS subscribers, not to mention keeping its current subscribers happy, it should not charge users $3.50 to pay their bill on line with a credit card.

On its Twitter account, Verizon spokesman Bill Kula says the company is going to "evaluate" the fee.

More at FierceTelecom...

I hope consumers and organizations see more of this from their service providers and vendors. It has always made me cringe when I knew that our company or any other company considers charging its customers for paying them money. I mean ... think about it.

Exercise Ball as Office Chair and DID Testing

October 12, 2010

I was discussing with a friend about different In-Country DID testing services. He recommends Global Telecom Testing.

I remember visiting this industry friend at their HQ about one mile from the Los Angeles airport and was intrigued by his exercise ball as his office chair. I have an exercise ball as my chair that I use sometimes in my office and do a few crunches here and there.

You, the VIP, Meet Up at ITEXPO on Peering

October 3, 2010

What serves as the basis of the lightning speed shift to Internet protocol in communications? Which elements, technologies, practices, and standards of providers are a part of this change? What behaviors and needs of users are the drivers? 

Find out at the VIPeering Conference on October 5, 2010 at the Los Angeles, Convention Center during ITEXPO West.

Peering helps us all (providers, smbs, other organizations, and individuals) to stay more effectively in touch and in business with our VIP (very important people.)

Meet with vendors and providers who want to hear your goals and share ways to accomplish them.

DIDX API Has Option to Filter DID that Require Special Docs

September 30, 2010

One of our members on DIDXchange made a wish for ... "if we could add a filter in the method of..."


The filter would be to avoid DIDs that require documentation or ID, please see the image attached.

Something like:

$NeedDocuments = 0 : All DIDs
$NeedDocuments = 1 : All DIDs with document requirements
$NeedDocuments = 2 : All DIDs with no document requirement

Our answer immediately:
We have made you a new function "getAvailableRatedDIDSbyCountryCodeAndDocs" which is exactly same as getAvailableRatedDIDSbyCountryCode, but with a difference that it has one more argument which is for document requirements.

The reason for not touching the already existed function is that this function is mostly used among customers and sometimes the change in the function arguments or return fields not acceptable by most API users.

Please test the function and let me know if it works for you well.

(So, we ask DIDX members to test it and let us know.)

*** Some governments requires certain documentation before a DID can be purchased. All DIDX members are required to take it as their responsibility to follow the law. See

Join the VIPeering Summit at ITEXPO West Oct. 5, 2010 at 9:30 AM.

VP of Intellicom Group in Kenya, Willy Aoll

September 30, 2010

Let me introduce you to a friend in VoIP and wireless business in Kenya via his answers to a survey I sent out to many on Linkedin ... Willy Aoll, VP of Intellicom Group.

1) Question: Do you have any experience with using any kind of voice over internet? How about Skype? Any other?

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