Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Why You?

This was another Me-too week in press releases. It was ILEC SD-WAN week with announcements from AT&T, CenturyLink and Verizon. It...

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Zang to Grow Communications PaaS offerings at All About the API

Here at the All About the API 2016 show in Las Vegas I got a chance to catch up with keynoter Davide...

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PlumUC Pipes in on Skype4B for Partners

On Microcorp's weekly agent call, the first topic was the Office365 opportunity for channel partners. (One slide from that call shows...

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Business Continuity is a Conversation

I think about Business Continuity all the time. In the past two months, my cable service has gone out 3 times...

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What Your Life Might Look Like In An IoT World

In an IoT world, you’ll have a connected car. Your connected car has all kinds of sensors to detect when to brake,...

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SD-WAN Fuels Aryaka 150% Growth

Aryaka just announced another great quarter in Q2 - 150% growth. These are the highlights: Over 150% year over year growth for...

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API of the Week: Scribe Software Powers Integration

One of the biggest challenges developers have to deal with relate to managing all the programming interfaces from various systems and solutions....

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Unresolved Customer Complaints Can Affect the Whole IP Communications Industry

September 7, 2010

How we as IP communications companies deal with customer complaints can make or break our success as well as the "industry's." Many people switching from PSTN or other traditional communications to IP can be immediately turned off by the industry in general with just a few minutes of uppity, rude customer service responses or even worse, ignoring complaints.

Our company has been a member of the USA Better Business Bureau since 2004. We do this openly because we wish to be transparent, effective, satisfying as possible for our customers. We have had many complaints in-house and posted to BBB, but have managed to resolve all with a resulting A+ BBB rating throughout the years.

We're still not satisfied. We have an "I wish" button in the portal of for example, every DIDX member, and we have a presence in social networking sites like Twitter, Facebook, Linkedin, blogs and Techistan where we are often confronted with complaints and issues by customers or competitors.



Special Character for Check Marks, Hex Input

August 27, 2010

Transcripts of Podcast Mistakes Give a Cool View

August 26, 2010

TMC Gives Me Opp to Help Friend Buy Voice and Internet Service While Traveling

August 26, 2010

The Marketing Corporation has a plethora of business-enabling tools and opportunities. One of them is the huge audience of IP communications experts from every nation, the kind who use DIDX, Arbinet, VoipUsersConference, voip-info, Kamailio, Asterisk, freeSWITCH ...

Today I ask for advice for my friend, who is an advertising and marketing entrepreneur from Northwest Florida. Comment here or let me know on Linkedin, Twitter or Facebook.

Copy of his request:

Suzanne...Hey, I know you are an avid traveler. I'm going to Spain and Morocco on biz/pleasure in a few weeks.





Well-crafted Tweet on Migrating from Proprietary to Open Source-based PBX

August 24, 2010

Your IP Communications Biz is Up and Running and Ping! Malware Arrives

August 23, 2010

What to do?

1. Take site offline, and replace with an "under maintenance" page.
2. Work out how the malware got there. The most recent was via an SQL injection vulnerability (HP(?) produce a useful scanner for these); another was down to an unpatched underlying operating system.
3.



Geography Teacher in Past Life, Local Presence in New Life, Romania this Time

August 17, 2010

As a middle school instructor and grant writer for over 15 years, I had the challenging experience of teaching English, gifted studies, Introduction to Foreign Languages, Introduction to Mechanics for Girls, American History, Civics and Geography. 

All were enough to make me where I could not wait to awake each morning to go to work! Geography and Civics were two of my favorites, especially when I used Sim City as the basis, the focal point! So today class, let's talk about Romania. (Is this Charlie Brown's teacher?

Who am I? We should all ask this.

August 17, 2010

So who am I? Let's get this straight, world. I am not a good salesperson. I never was. If I sold anything, it was by accident and because I knew someone really needed what I was wishing they would take.

I am, instead, a good and natural communicator, collaborator, idea person, mentor, trainer, and marketer. 

For example, just this last week, I brought in around nine new wholesale members to www.didx.net because together among me, them, and our DIDX Care Team, we were able to find out "their" needs and were able to help them find what they need using DIDXchange.

Another example ...





Facebook Wall Discussion on iPad, iPhone, ATT, Apple by Users

August 16, 2010

Daily, I thank my Facebook and Linkedin networks as well as those I follow and those who follow me on Twitter. Why? So many reasons, but one of them is the fun blog posts they allow me after I get their permission.

So, here's the latest.

Ron V.: So you have the iPhone I take it? Have you jailbroken it?

Suzanne Bowen: No iPhone yet.





MagicJack not sent yet ... #whatisgoodsocialnetworking collaboration?

August 12, 2010

I didn't receive the MagicJack device yet, but did get the Nettalk new UNO. Waiting to get the MJ gadget first, so I can do a true comparison with videos, pics, charts, and text review mix.

Meanwhile, hey, the last 9 days of July and first 12 of August were FTL. I stopped to breathe for a second today and realized I haven't blogged on here in a while. Let me ask my thousands of wonderful IP communications related industry friends for one small favor.

Do you tweet?



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