Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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Tech to Eliminate Fast Food Minimum Wage Workers

The Momentum Machines burger robot robot explainedAs cities around the country are passing laws to ensure minimum wages are increased to a...

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Advancing Texting for the Contact Center

Last week, we explored texting within the contact center realm.  As texting becomes more prevalent in the contact center, there will...

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GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts...

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Serve Powerful PBX Market in the Cloud via Wave-Tel

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore,...

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Sponsored Data Charging - Disrupting the Mobile Industry

By: Barbara Sampson, Senior Marketing Manager, Alcatel-Lucent

New Service Provider Revenue Monetization Model

Just as LTE has evolved to be the predominant technology for mobile broadband providers -- generating an average data volume per user of 168% higher than 3G data – so must the traditional charging model change. One charging model growing in popularity is Sponsored Data Charging. 

Sponsored Data Charging enables mobile subscribers to view, stream, and benefit from sponsored content and use applications over the mobile service provider’s network without that data usage coming out of their monthly plan. The data charges that a subscriber would pay for the sponsored content are paid instead by the third-party provider owning the content. Even more importantly, a subscriber can test out certain sponsored applications and features for a short time to determine whether to subscribe, without impacting monthly data-plan limits.

Not only is Sponsored Data Charging built for massive broadband usage from all kinds of connected devices, it also can support emerging technologies such as VoLTE and NFV. Key target industries include advertising, retail, media, entertainment, healthcare, and financial services.

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Contact me on Linkedin about Opp for Hospitality Industry Interview

June 22, 2010

Sharing Geek to Teacher and Teacher to Geek Email Discussion

June 14, 2010

From a popular blogger and IP communications and technologies product reviewer
Date: June 14, 2010

Suzanne,
English teacher and Technology - that is an interesting combination!! Guess we have something in common there, I will be a geek turned teacher and you are a teacher turned geek :-)



I completely agree with you that there is a market for everything. However, the problem is information asymmetry.

Wireless Quandary Keeps the Dancers from Dancing

June 14, 2010

A friend of mine's Miami-based company was acquired by another, and now he works for them at quadruple the salary. Party anyone? 

He's a wizard at flash, Asterisk, php, etc. but just learning about the mobile world. After a discussion with him about this, he said, "Suzanne, you are an ex-English teacher with no computer or networking degrees, so you would be perfect to explain why wireless carriers are fighting for the same pieces of revenue and control of networks and what is making it so complicated?

Pros and Cons of an App or Device that Reads My Mind

June 14, 2010

Why doesn't Suzanne Bowen blog more? Here's my answer. I'm in the trenches with 1000s of telecom service providers in over 170 nations working with them to get customers, please them, keep them and perhaps get acquired. I think and dream often of what to blog about, and the only way I could post is if a smart phone or other device had an app that could transcribe my thoughts immediately upon any crazy epiphany I have at any given moment. 

Wouldn't that be great?

Wait, wait, I don't want that!



Canadians Throwing Away Landlines for Skype or Cell Phones

June 2, 2010

Last week, what a surprise to meet so many entrepreneurs and carriers in IP communications in Washington DC like Wendy Swan, COO and cofounder of Neotelis who I took a video interview of, who serves groups in Africa and the Americas mainly with IP communications training. I met Joanne Fox of NYTEX (New York Telecom Exchange) of Montreal and Jennifer Wald of Primus Telecommunications of Canada in Ontario during the *Facebook Women in VoIP breakfast, too. But what I want to talk a bit about is the changes in telephony use by individuals and organizations in Canada.

"About 12 per cent of 1,000 people polled by technology research firm IDC Canada said they had "cut the cord," a four-per-cent increase from the previous survey. Moreover, the number of people thinking about getting rid of their landline saw a "staggering" increase, to 66 per cent from 52 per cent."

About 25% have done this in the USA.



Filling October 2010 with Face to Face Yes I Want to Do Business

May 27, 2010

  October 2010 will be a difficult month. Why? So many conferences and exhibitions that people like you and me want to participate in whether we present on and/or deal with  trends, innovative services, pros and cons, and what next? Or exhibit, sponsor or other. Our company will be at all of the following.

To Potential Suppliers: SMBs in South Florida Attend ITEC Free

May 20, 2010

Are you a small business in Florida, Alabama, or Georgia? Send your decision makers to ITEC June 22, 2010 in Miami, Florida free. All CXOs and decison-making managers can participate free.  But wait, are you a potential supplier for businesses in Florida, Alabama, or Georgia? Consider exhibiting or sponsoring NOW...

Looking for New Clients? How about Hotels?

May 18, 2010

"THE Financial Mail reported, on 23 April, 2010 on three new hotels for the inner city - a 120-room four-star hotel in Marshall Street, near Rissik Street in Johannesburg, opening in May; a 50-room five-star hotel near AAC headquarters and the Standard Bank superblock, which will follow later; and then, next year, a 150-room hotel in the same vicinity.

These are to be branded as Reef Hotels, developed by Isaac Chalumbira and hotelier Gustav Krampe.

The units offer an open plan kitchen design, great finishes, VoIP telephones, internet and DSTV connections and a safe environment via 24 hour security, fingerprint access, street patrollers and a shuttle service into the CBD. Hey, the new stuff in the inner city, even if it is recycled, is offering much, much more than it used to."

What is DSTV? It is digital satellite television. It is MultiChoice's multi-channel digital satellite TV service in Africa. It started up in 1995, the same time as Vocaltec's Internet Phone in Israel. 

In South Africa and neighbouring countries, it broadcasts on Ku band via the Intelsat 7 and 10 satellite (PAS7 and PAS10), which require a small satellite dish. Other countries in the rest of Africa receive broadcasts via both Ku band and C-Band which requires a larger 1.2m dish.







Vintage VoIP 2002: Start a Call Center in South Asia

May 18, 2010

Topic: How to start and operate a successful call center in Pakistan. 

Note by the author Suzanne Lombard: This is an excerpt of the tiny 26 page book written and published by me in 2002 with the goal to inspire people and organizations to study and practice English, use the Internet, voIP, and start a call center or back office in South Asia. 

This version was targeted more to Pakistan. Some of the URLs and information are outdated, but I still get emails, IMs, Facebook wall notes and voip calls from those who have read it and tell me they are somewhere in the process of starting or working with a call center or back office: studying English, getting Internet, using voIP, and putting food on the table at home.

  In the year 2000, major research firms predicted that by 2003 approximately US$60 billion was expected to be spent on call center services worldwide. It's a reality, and how much of that action does Pakistan have? How much does it deserve to have? 

Enter "India Call Center" key words in google.com and get over 200 meaningful results.







The Collaborative Approach to Business is what I told this mobile app provider!

May 17, 2010

In my Linkedin network, a dear industry friend asked me, "How are things working out for you? With the rapidly shrinking VoIP prices, and free everywhere, can you make it happen?"

I responded with my normal long-winded manner:

We never were a rich company, but I think we have been pioneers and have a true entrepreneurial spirt. People say our customer service and marketing is good. They say we need to improve the language on our websites. I need to get a login to edit them because I know what needs to be changed.



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