Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Will You Be in Anaheim Next Week?

Sunday I make a stop in Atlanta for a few hours for Microcorp's One on One annual event.Then I jet to...

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Location-Based Accuracy

I’ve written about e911 before, most recently in July where the concept revolved around the role of media servers with e911 and...

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Where Do Telcos Go From Here: IoT WebRTC SIP DID NFV

I started my research today watching videos and reading blogs about the biggest worries of telecoms and thinking back on 1000s of...

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The VW Diesel Scandal Smells Even Worse Than You Think

The VW scandal where software was used to trick the machines which track emissions by altering engine behavior depending on whether a...

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BuckleMate Reduces Teen Injuries Through Smart Monitoring

You really need to have nerves of steel when you give the car keys to your teen child for the first time....

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Inhance Trade from Inhance Technology Keeps Mobile Customers Coming Back

One of the most important aspects of the wireless market is the smartphone trade-in program as evidenced by recent news that Apple...

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A View of UC from Broadvoice

Ran into an old ISPCON colleague at CPExpo in Boston, so we scheduled a podcast to talk about what his new...

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Looking for New Clients? How about Hotels?

May 18, 2010

"THE Financial Mail reported, on 23 April, 2010 on three new hotels for the inner city - a 120-room four-star hotel in Marshall Street, near Rissik Street in Johannesburg, opening in May; a 50-room five-star hotel near AAC headquarters and the Standard Bank superblock, which will follow later; and then, next year, a 150-room hotel in the same vicinity.

These are to be branded as Reef Hotels, developed by Isaac Chalumbira and hotelier Gustav Krampe.

The units offer an open plan kitchen design, great finishes, VoIP telephones, internet and DSTV connections and a safe environment via 24 hour security, fingerprint access, street patrollers and a shuttle service into the CBD. Hey, the new stuff in the inner city, even if it is recycled, is offering much, much more than it used to."

What is DSTV? It is digital satellite television. It is MultiChoice's multi-channel digital satellite TV service in Africa. It started up in 1995, the same time as Vocaltec's Internet Phone in Israel. 

In South Africa and neighbouring countries, it broadcasts on Ku band via the Intelsat 7 and 10 satellite (PAS7 and PAS10), which require a small satellite dish. Other countries in the rest of Africa receive broadcasts via both Ku band and C-Band which requires a larger 1.2m dish.

Vintage VoIP 2002: Start a Call Center in South Asia

May 18, 2010

Topic: How to start and operate a successful call center in Pakistan. 

Note by the author Suzanne Lombard: This is an excerpt of the tiny 26 page book written and published by me in 2002 with the goal to inspire people and organizations to study and practice English, use the Internet, voIP, and start a call center or back office in South Asia. 

This version was targeted more to Pakistan. Some of the URLs and information are outdated, but I still get emails, IMs, Facebook wall notes and voip calls from those who have read it and tell me they are somewhere in the process of starting or working with a call center or back office: studying English, getting Internet, using voIP, and putting food on the table at home.

  In the year 2000, major research firms predicted that by 2003 approximately US$60 billion was expected to be spent on call center services worldwide. It's a reality, and how much of that action does Pakistan have? How much does it deserve to have? 

Enter "India Call Center" key words in and get over 200 meaningful results.

The Collaborative Approach to Business is what I told this mobile app provider!

May 17, 2010

In my Linkedin network, a dear industry friend asked me, "How are things working out for you? With the rapidly shrinking VoIP prices, and free everywhere, can you make it happen?"

I responded with my normal long-winded manner:

We never were a rich company, but I think we have been pioneers and have a true entrepreneurial spirt. People say our customer service and marketing is good. They say we need to improve the language on our websites. I need to get a login to edit them because I know what needs to be changed.

Discover the Change in Jeff Pulver's View of Social Media from 2007 to 2010

May 17, 2010

(Be sure to sign up yourself or others who you think should be a part of Jeff's new book. The URL is after the two videos.)

So ... watch the two videos, read the inspiring message from Jeff today about a book he plans to write and decide for yourself. Some of the statements that stand out in the videos to me the most are ...


Pass the Money Around, IP Communications Industry

May 10, 2010

I'm reading * The Worldly Philosophers, The Lives, Times and Ideas of the Great Economic Thinkers for the fifth time. Almost every page has a thought-provoking statement.

Today's ...

Robert L. Heilbroner, American economist and historian of economic thought said, "It is by the process of handing money around --- taking in each other's wash, it has been described --- that the economy is constantly revitalized."

Which Restaurant near Marriot Wardman in DC after Clinton's Speech?

May 7, 2010

Word Association Led me to 17 Year Old VoIP Singer and Entrepreneur

May 6, 2010

Something I enjoy doing ever since I heard Ray Bradbury talk about it on a documentary is word association. This morning, I typed in "art" and "voip" on Google and also Yahoo! search. I clicked on the first item of interest on VoIP-info and found it was actually a spam, nothing to do with VoIP. 

Next, I found a 2005 VoIP Monitor article with the title "Aspiring Teen Pop Singer Launches Own VOIP Service." Intriguing!

The article states that in 2005, there were approximately 11,000 + VoIP providers but definitely room for a new kid on the block.

Awesome Announcement Omega Telecom and The Flat Planet Group

April 26, 2010

Congratulations to our dear industry friends David Uzan of Omega Telecom and Moshe Maeir of The Flat Planet and a Phone.

The Flat Planet Group, the company who can set up a phone system in a matter of minutes, and an example of this is Yahoo! stores, has announced it closed an agreement to buy Omega Telecom a licensed telecommunications carrier based in Cyprus.

In the past few years The Flat Planet Group acquired several call centers in Cyprus. This helped the company to become familiar with the local telecom market. The kinds of services that The Flat Planet Group was providing include local DID phone numbers in 50 countries with Dynamic Caller ID.

Who's Exhibiting at CommunicAsia in Singapore?

April 23, 2010

Who's exhibiting at CommunicAsia June 15-18, 2010 in Singapore?

First, here's where you can  reserve a booth at CommunicAsia ..., and please tell them Suzanne from DIDX sent you so you can get the best deal. Our booth is 4P3-09, near the VIP Lounge where we can take you, the restrooms, cyber kiosk, media centre,  one of the main entrances to the exhibition hall and the TV studios.

Books-A-Million CurlUP E-Reader?

April 23, 2010

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